Fit for the task: the future of the small scale domestic repair and maintenance industry in the UK

References

• Association of Metropolitan Authorities . 1986 . Less Ruin: More Renewal: Improvement Policies for Private Housing , London : Association of Metropolitan Authorities .
   Google Scholar
• Ball , M. 1988 . Rebuilding Construction: Economic Change in the British Construction Industry , London : Routledge .
   Google Scholar
• Bernstein , R. 1995 . Defective work . Adviser , 52 November–December : 43 – 44 .
   Google Scholar
• Building Employers Confederation . 1986 . Cowboys in the Black Economy , London : BEC .
   Google Scholar
• Cmnd 9513 . 1985 . Home Improvement — A New Approach , London : HMSO .
   Google Scholar
• Cooper , G. 1995 . Double glazing complaints soar . Independent , 5 7 November
   Google Scholar
• Department of the Environment . 1988a . English House Condition Survey 1986 , London : HMSO .
   Google Scholar
• Department of the Environment . 1988b . Report of the Beat the Cowboys Working Party , London : HMSO .
   Google Scholar
• Department of the Environment . 1993 . English House Condition Survey 1991 , London : HMSO .
   Google Scholar
• Department of the Environment . 1994 . Housing and Construction Statistics 1983–93 , London : HMSO .
   Google Scholar
• Federation of Master Builders (N.D.) The Rise and Rise of the Black Economy. Federation of Master Builders, London.
   Google Scholar
• Ford , J. and Wilcox , S. 1992 . Reducing Mortgage Arrears and Possessions , York : Joseph Rowntree Foundation .
   Google Scholar
• Forrest , R. , Kennett , P. and Leather , P. 1994 . Household Strategies Among Home Owners with Negative Equity , Bristol : SAUS Publications .
   Google Scholar
• Forrest , R. , Murie , A. and Williams , P. 1990 . Home Ownership: Differentiation and Fragmentation , London : Unwin Hyman .
   Google Scholar
• Harrison , F. 1995 . Cowboy builders . Adviser , 52 November–December : 41 – 42 .
   Google Scholar
• Hillebrandt , P. 1971 . “ Small Firms in the Construction Industry ” . In Committee of Enquiry into Small Firms , London : HMSO . Research Report 10
   Google Scholar
• Leather , P. and Mackintosh , S. 1992 . Maintaining Home Ownership: The Agency Approach , London : Longman Institute of Housing .
   Google Scholar
• Leather , P. and Mackintosh , S. 1994 . The Future of Housing Renewal Policy , Bristol : The Policy Press .
   Google Scholar
• Mackintosh , S. and Leather , P. 1993 . Renovation File , Oxford : Anchor Housing Trust .
   Google Scholar
• National Economic Development Office Building Economic Development Council . 1984 . Building Skills for Tomorrow's Jobs , London : HMSO .
   Google Scholar
• Office of Fair Trading . 1983 . Home Improvements: A Report by the Director General of Fair Trading , London : OFT .
   Google Scholar
• Office of Fair Trading . 1986 . Consumer Dissatisfaction: A Report on Surveys Undertaken for the Office of Fair Trading , London : OFT .
   Google Scholar
• Rolfe , S. and Leather , P. 1995 . Quality Repairs: Improving the Efficiency of the Housing Repair and Maintenance Industry , Bristol : The Policy Press .
   Google Scholar
• Sadler , R. and Ward , K. 1992 . Owner Occupiers Attitudes to House Repairs and Maintenance , East Molesey : Building Conservation Trust .
   Google Scholar
• Training Research Group . 1981 . Training on Trial: Government Policy and the Building Industry , Birmingham : Training Research Group .
   Google Scholar
• Wylie , I. 1996 . Blowing a gasket with the gas man . Guardian , 28 27 January
   Google Scholar