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Behaviour & Information Technology Volume 8, 1989 - Issue 6
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TECHNIQUES FOR HELPING AND SUPPORTING USERS

Modes of presentation for on-line help: full screen, split screen and windowed formats

JOAN M. CHERRY Faculty of Library and Information Science, University of Toronto, 140 St George Street, Toronto, Ont, Canada, M5S 1A1
,
MICHAEL J. FISCHER IBM Canada Laboratory, IBM Canada Ltd, 1150 Eglinton Avenue East, North York, Ont, Canada, M3C 1H7
,
BARBARA M. FRYER IBM Canada Laboratory, IBM Canada Ltd, 1150 Eglinton Avenue East, North York, Ont, Canada, M3C 1H7
&
MELANIE J. STECKHAM IBM Canada Laboratory, IBM Canada Ltd, 1150 Eglinton Avenue East, North York, Ont, Canada, M3C 1H7
Pages 405-416 | Published online: 07 Mar 2007

References

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