References
- Benoit , W. L. 1994 . The genesis of rhetorical action . Southern Communication Journal , 59 : 342 – 355 .
- Benoit , W. L. 1995 . Accounts, excuses, apologies: A theory of image restoration strategies , Albany : State University of New York Press .
- Benoit , W. L. 1997a . Hugh Grant's image restoration discourse: An actor apologizes . Communication Quarterly , 45 : 251 – 267 .
- Benoit , W. L. 1997b . Image restoration discourse and crisis communication . Public Relations Review , 23 : 177 – 186 .
- Benoit , W. L. and Drew , S. 1997 . Appropriateness and effectiveness of image repair strategies . Communication Reports , 10 : 153 – 163 .
- Brinson , S. L. and Benoit , W. L. 1999 . The tarnished star: Restoring Texaco's damaged public image . Management Communication Quarterly , 12 : 483 – 510 .
- Burns , J. P. and Bruner , M. S. 2000 . Revisiting the theory of Image Restoration Strategies . Communication Quarterly ,
- Edwards , G. C. 1996 . “ Presidential rhetoric: What difference does it make? ” . In Beyond the rhetorical presidency , Edited by: Medhurst , M. J. 199 – 217 . College Station, Texas : A&M University Press .
- McCleary , K. E. 1983 . Audience effects of apologia . Communication Quarterly , 31 : 12 – 20 .
- Stromer‐Galley , J. and Schiappa , E. 1998 . The argumentative burdens of audience conjectures: Audience research in popular culture criticism . Communication Theory , 8 : 27 – 62 .