395
Views
4
CrossRef citations to date
0
Altmetric
Original Articles

Getting the Feel: Email Usage in a Nonprofit Community Organization in a Low-Income Community

&
Pages 103-121 | Published online: 30 Jan 2012

References

  • Bagozzi , R. P. , & Lee , K.-H. ( 2002 ). Multiple routes for social influence: The role of compliance, internalization, and social identity . Social Psychology Quarterly , 65 , 226 – 247 .
  • Barley , S. R. ( 1986 ). Technology as an occasion for structuring: Evidence from observations of CT scanners and the social order of radiology departments . Administrative Science Quarterly , 31 , 78 – 108 .
  • Barley , S. R. ( 1990 ). The alignment of technology and structure through roles and networks . Administrative Science Quarterly , 35 , 61 – 103 .
  • Bimber , B. ( 1999 ). The Internet and citizen communication with government: Does the medium matter? Political Communication , 16 , 409 – 428 . doi: 10.1080/105846099198569
  • Campbell , S. W. , & Russo , T. C. ( 2003 ). The social construction of mobile telephony: An application of the social influence model to perceptions and uses of mobile phones within personal communication networks . Communication Monographs , 70 , 317 – 334 . doi: 10.1080/0363775032000179124
  • Carlson , P. J. , & Davis , G. B. ( 1998 ). An investigation of media selection among directors and managers: From “self” to “other” orientation . MIS Quarterly , 22 , 335 – 362 .
  • Castells , M. ( 1996 ). The rise of the network society (Vol. 1 ). Cambridge , MA : Blackwell .
  • Contractor , S. N. , & Eisenberg , E. M. ( 1990 ). Communication networks and new media in organizations . In J. Fulk & C. Steinfield (Eds.), Organizations and communication technology (pp. 143 – 172 ). Newbury Park , CA : Sage .
  • Daft , R. L. , & Lengel , R. H. ( 1986 ). Organizational information requirements, media richness and structural design . Management Science , 32 , 554 – 571 . doi: 10.1287/mnsc.32.5.554
  • Dahlgren , P. ( 2000 ). The Internet and the democratization of civic culture . Political Communication , 17 , 335 – 340 . doi: 10.1080/10584600050178933
  • Dahlgren , P. ( 2004 ). Forword . In V. Van De Donk , B. D. Loader , P. G. Nixon , & D. Rucht (Eds.), Cyberprotest: New media, citizens and social movements (pp. xi – xix ). London , England : Routledge .
  • Fulk , J. ( 1993 ). Social construction of communication technology . Academy of Management Journal , 36 , 921 – 950 .
  • Fulk , J. , Heino , R. , Flanagin , A. J. , Monge , P. R. , & Bar , F. ( 2004 ). A test of the individual action model for organizational information commons . Organization Science , 15 , 569 – 585 . doi: 10.1287/orsc.1040.0081
  • Fulk , J. , Steinfield , C. , & Schmitz , J. ( 1990 ). A social influence model of technology use . In J. Fulk & C. Steinfield (Eds.), Organizations and communication technology (pp. 116 – 142 ). Newbury Park , CA : Sage .
  • Hargittai , E. ( 2004 ). Internet access and use in context . New Media & Society , 6 , 137 – 143 . doi: 10.1177/1461444804042310
  • Haythornthwaite , C. , & Wellman , B. ( 1998 ). Work, friendship and media use for information exchange in a networked organization . Journal of American Society for Information Science , 46 , 1101 – 1104 .
  • Jackson , M. H. , Poole , M. S. , & Kuhn , T. ( 2002 ). The social construction of technology in studies of the workplace . In L. A. Lievrouw & S. Livingstone (Eds.), The handbook of new media (pp. 236 – 253 ). London , England : Sage .
  • Jennings , K. M. , & Zeitner , V. ( 2003 ). Internet use and civic engagement: A longitudinal analysis . Public Opinion Quarterly , 67 , 311 – 334 . doi: 10.1086/376947
  • Katz , J. E. , & Rice , R. E. ( 2002 ). Social consequences of Internet use: Access, involvement, and interaction . Cambridge , MA : MIT Press .
  • Katz , J. E. , Rice , R. E. , & Aspden , P. ( 2001 ). The Internet, 1995–2000: Access, civic involvement, and social interaction . American Behavioral Scientist , 45 , 405 – 419 . doi: 10.1177/0002764201045003004
  • Kellogg , W. A. (1999). Community-based organizations and neighbourhood environmental problem solving: A framework for adoption of information technologies. Journal of Environmental Planning and Management , 42, 445–469. doi: 10.1080/09640569911000
  • Kelman , H. C. ( 1961 ). Processes of opinion change . Public Opinion Quarterly , 25 , 57 – 78 . doi: 10.1086/266996
  • Klebe Trevino , L. , Webster , J. , & Stein , E. W. ( 2000 ). Making connections: Complementary influences on communication media choices attitudes and use . Organization Science , 11 , 163 – 182 . doi: 10.1287/orsc.11.2.163.12510
  • Knorr Cetina , K. ( 1999 ). Epistemic culture: How the science make knowledge . Cambridge , MA : Harvard University Press .
  • Kraut , R. E. , Rice , R. E. , Cool , C. , & Fish , R. S. ( 1998 ). Varieties of social influence: The role of utility and norms in the success of a new communication medium . Organization Science , 9 , 437 – 453 . doi: 10.1287/orsc.9.4.437
  • Lebert , J. ( 2003 ). Wiring human rights activism: Amnesty International and the challenge of information and communication technologies . In M. McCaughey & M. D. Ayers (Eds.), Cyberactivism: Online activism in theory and practice (pp. 209 – 231 ). New York , NY : Routledge .
  • Lewis , D. , & Madon , S. ( 2004 ). Information systems and nongovernmental development organizations: Advocacy, organizational learning, and accountability . Information Society , 20 , 117 – 126 .
  • Markus , M. L. ( 1987 ). Toward a “critical mass” theory of interactive media . Communication Research , 14 , 491 – 511 . doi: 10.1177/009365087014005003
  • Markus , M. L. ( 1994 ). Electronic mail as the medium of managerial choice . Organization Science , 5 , 502 – 527 . doi: 10.1287/orsc.5.4.502
  • McLeod , J. M. , Scheufele , D. A. , & Moy , P. ( 1999 ). Community, communication and participation: The role of mass media and interpersonal discussion in local political participation . Political Communication , 16 , 315 – 336 . doi: 10.1080/105846099198659
  • McLeod , J. M. , Scheufele , D. A. , Moy , P. , Horowitz , E. M. , Holbert , R. L. , Zhang , W. , … Zubric , J. ( 1999 ). Understanding deliberation: The effects of discussion networks on participation in a public forum . Communication Research , 26 , 743 – 776 . doi: 10.1177/009365099026006005
  • Miles , M. B. , & Huberman , A. M. ( 1994 ). Qualitative data analysis () , 2nd ed. . Thousand Oaks , CA : Sage .
  • Norris , P. ( 2000 ). Information poverty and the wired world . Harvard International Journal of Press/Politics , 5 ( 3 ), 1 – 6 . doi: 10.1177/1081180x00005003001
  • Norris , P. ( 2001 ). Digital divide: Civic engagement, information poverty, and the Internet worldwide . New York , NY : Cambridge University Press .
  • O'Lear , S. ( 1999 ). Networks of engagement: Electronic communication and grassroots environmental activism in Kaliningrad . Geografiska Annaler. Series B, Human Geography , 81 , 165 – 178 . doi: 10.1111/j.0435–3684.1999.00902.x
  • Rogers , E. M. ( 2003 ). Diffusion of innovation () , 5th ed. . New York , NY : Free Press .
  • Rubin , H. J. , & Rubin , I. S. ( 2005 ). Qualitative interviewing: The art of hearing data . Thousand Oaks , CA : Sage .
  • Scheufele , D. A. , & Nisbet , M. ( 2002 ). Being a citizen online: New opportunities and dead ends . Harvard International Journal of Press/Politics , 7 ( 3 ), 55 – 75 . doi: 10.1177/1081180x0200700304
  • Scott , W. R. ( 1998 ). Organizations: Rational, natural and open systems . Upper Saddle River , NJ : Prentice Hall .
  • Shah , D. V. , & Scheufele , D. A. ( 2006 ). Explicating opinion leadership: Nonpolitical dispositions, information consumption, and civic participation . Political Communication , 23 , 1 – 22 . doi: 10.1080/10584600500476932
  • Short , J. , Williams , E. , & Christie , B. ( 1976 ). The social psychology of telecommunications . New York , NY : Wiley .
  • Sitkin , E. B. , Sutcliffe , K. M. , & Barrios-Choplin , J. R. (1992). A dual-capacity model of communication media choice in organizations. Human Communication Research , 18, 563–598. doi: 10.1111/j.1468–2958.1992.tb00572.x
  • Smoreda , Z. , & Thomas , F. ( 2001 , November ). Social networks and residential ICT adoption and use. Paper presented at the EURESCOM Summit, Heidelberg, Germany.
  • Walther , J. B. ( 1996 ). Computer-mediated communication: Impersonal, interpersonal, and hyperpersonal interaction . Communication Research , 23 , 3 – 43 . doi: 10.1177/009365096023001001
  • Warschauer , M. ( 2003 ). Technology and social inclusion: Rethinking the digital divide . Cambridge , MA : MIT Press .
  • Wilkin , H. A. , & Ball-Rokeach , S. J. ( 2006 ). Reaching at risk groups: The importance of health storytelling in Los Angeles Latino media . Journalism , 7 , 299 – 320 . doi: 10.1177/1464884906065513
  • Yuan , Y. C. , Fulk , J. , Shumate , M. , Monge , P. , Bryant , J. A. , & Matsaganis , M. ( 2005 ). Individual participation in organizational information commons: The impact of team level social influence and technology-specific competence . Human Communication Research , 31 , 212 – 240 . doi: 10.1111/j.1468–2958.2005.tb00870.x

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.