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Communication Quarterly Volume 27, 1979 - Issue 3
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Original Articles

The impact of communication apprehension on individuals in organizations

James C. McCroskey Professor and department chairperson in the Department of Speech Communication, West Virginia University, Morgantown, West Virginia, 26506
&
Virginia P. Richmond Assistant professor in the Department of Speech Communication, West Virginia University, Morgantown, West Virginia, 26506
Pages 55-61 | Published online: 22 May 2009

  • McCroskey , James C. 1977 . “Oral Communication Apprehension: A Summary of Recent Theory and Research” . Human Communication Research , 4 : 78 – 96 .
  • McCroskey , James C. 1970 . “Measures of Communication‐Bound Anxiety” . Speech Monographs , 37 : 269 – 277 .
  • Zimbardo , Philip G. 1977 . Shyness: What It Is and What To Do About It , Reading, Mass. : Addison‐Wesley Co. .
  • Scott , Michael D. , McCroskey , James C. and Sheahan , Michael E. 1978 . “Measuring Communication Apprehension” . Journal of Communication , 28 : 104 – 111 .
  • Falcione , Raymond L. , McCroskey , James C. and Daly , John A. 1977 . “Job Satisfaction as a Function of Employees’ Communication Apprehension, Self‐Esteem, and Perceptions of Their Immediate Supervisor” . In Communication Yearbook , Edited by: Ruben , B.D. Vol. I , 263 – 276 . New Brunswick, N.J. : Transaction .
  • Berger , Charles R. and Calabrese , Richard J. 1975 . “Some Explorations in Initial Interaction and Beyond: Toward a Developmental Theory of Interpersonal Communication” . Human Communication Research , 1 : 99 – 112 .
  • McCroskey , James C. and Sheahan , Michael E. 1978 . Communication Apprehension, Social Preference and Social Behavior in a College Environment” . Communication Quarterly , 26 : 39 – 44 .
  • Daly , John A. , McCroskey , James C. and Richmond , Virginia P. 1977 . “The Relationships Between Vocal Activity and Perception of Communicators in Small Group Interaction” . Western Speech Communication , 41 : 175 – 187 .
  • Hayes , Donald P. and Meltzer , Leo . 1972 . “Interpersonal Judgments Based on Talkativeness: I. Fact or Artifact?” . Sociometry , 35 : 538 – 561 .
  • McCroskey , James C. and Richmond , Virginia P. 1976 . “The Effects of Communication Apprehension on the Perception of Peers” . Western Speech Communication , 40 : 14 – 21 .
  • Wenzlaff , Velman J. 1972 . “The Production of Leadership: A Consideration of Selected Communication Variables” . Illinois State University . M.S. thesis,
  • McCroskey , James C. , Daly , John A. , Richmond , Virginia P. and Cox , Barbara . 1975 . “The Effects of Communication Apprehension on Interpersonal Attractions” . Human Communication Research , 2 : 51 – 65 .
  • Richmond , Virginia P. 1978 . “The Relationship Between Trait and State Communication Apprehension and Interpersonal Perceptions During Acquaintance Stages” . Human Communication Research , 4 : 338 – 349 .
  • Daly , John A. and McCroskey , James C. 1975 . “Occupational Choice and Desirability as a Function of Communication Apprehension” . Journal of Counseling Psychology , 22 : 309 – 313 .
  • Richmond , Virginia P. 1977 . “Communication Apprehension and Success in the Job Applicant Screening Process” . Paper presented at the International Communication Association Convention . 1977 , Berlin, West Germany.
  • Daly , John A. and Leth , Steven . 1976 . “Communication Apprehension and the Personnel Selection Decision” . Paper presented at the International Communication Association Convention . 1976 , Portland, Oregon.
  • McCroskey , James C. 1972 . “The Implementation of a large Scale Program of Systematic Desensitization for Communication Apprehension” . Speech Teacher , 21 : 255 – 264 .

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