230
Views
0
CrossRef citations to date
0
Altmetric
Articles

Work Engagement and Turnover Intention in the Palestinian Nonprofit Sector: Do Personal Resources Matter?

, &

References

  • Aboramadan, M., Hamid, Z., Kundi, Y. M., & Hamalawi, E. E. (2022). The effect of servant leadership on employees’ extra-role behaviors in NPOs: The role of work engagement. Nonprofit Management and Leadership, 33(1), 109–129. https://doi.org/10.1002/nml.21505
  • Abukhalifa, A. M. S., Kamil, N. L. M., & Yong, C. C. (2022). How psychological capital shapes social workers’ job performance: The mediating role of work engagement? Journal of Human Behavior in the Social Environment, 1–22. https://doi.org/10.1080/10911359.2022.2144581
  • Aiello, A., & Tesi, A. (2017). Psychological well-being and work engagement among Italian social workers: Examining the mediational role of job resources. Social Work Research, 41(2), 73–84. https://doi.org/10.1093/swr/svx005
  • Akingbola, K., & van den Berg, H. A. (2019). Antecedents, consequences, and context of employee engagement in nonprofit organizations. Review of Public Personnel Administration, 39(1), 46–74. https://doi.org/10.1177/0734371X16684910
  • Alessandri, G., Consiglio, C., Luthans, F., & Borgogni, L. (2018). Testing a dynamic model of the impact of psychological capital on work engagement and job performance. Career Development International, 23(1), 33–47. https://doi.org/10.1108/CDI-11-2016-0210
  • Avey, J. B., Luthans, F., & Youssef, C. M. (2010). The additive value of positive psychological capital in predicting work attitudes and behaviors. Journal of Management, 36(2), 430–452. https://doi.org/10.1177/0149206308329961
  • Bailey, C., Madden, A., Alfes, K., & Fletcher, L. (2017). The meaning, antecedents and outcomes of employee engagement: A narrative synthesis. International Journal of Management Reviews, 19(1), 31–53. https://doi.org/10.1111/ijmr.12077
  • Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328. https://doi.org/10.1108/02683940710733115
  • Bakker, A. B., & van Wingerden, J. (2021). Do personal resources and strengths use increase work engagement? The effects of a training intervention. Journal of Occupational Health Psychology, 26(1), 20–30. https://doi.org/10.1037/ocp0000266
  • Bakker, A. B., Hakanen, J. J., Demerouti, E., & Xanthopoulou, D. (2007). Job resources boost work engagement, particularly when job demands are high. Journal of Educational Psychology, 99(2), 274–284. https://doi.org/10.1037/0022-0663.99.2.274
  • Bakker, A. B., Petrou, P., Op den Kamp, E. M., & Tims, M. (2020). Proactive vitality management, work engagement, and creativity: The role of goal orientation. Applied Psychology, 69(2), 351–378. https://doi.org/10.1111/apps.12173
  • Bakker, A. B., Schaufeli, W. B., Leiter, M. P., & Taris, T. W. (2008). Work engagement: An emerging concept in occupational health psychology. Work & Stress, 22(3), 187–200. https://doi.org/10.1080/02678370802393649
  • Bakker, A. B., & Albrecht, S. (2018). Work engagement: Current trends. Career Development International, 23(1), 4–11. https://doi.org/10.1108/CDI-11-2017-0207
  • Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182. https://doi.org/10.1037/0022-3514.51.6.1173
  • Bickerton, G. R., Miner, M. H., Dowson, M., & Griffin, B. (2014). Spiritual resources and work engagement among religious workers: A three‐wave longitudinal study. Journal of Occupational and Organizational Psychology, 87(2), 370–391. https://doi.org/10.1111/joop.12052
  • Borst, R. T., Kruyen, P. M., Lako, C. J., & de Vries, M. S. (2020). The attitudinal, behavioral, and performance outcomes of work engagement: A comparative meta-analysis across the public, semipublic, and private Sector. Review of Public Personnel Administration, 40(4), 613–640. https://doi.org/10.1177/0734371X19840399
  • Brislin, R. W. (1980). Translation and content analysis of oral and written material. In Triandis, H.C. & Berry, J. W. (Eds), Handbook of cross-cultural psychology: Methodology (pp. 289–444). Allyn and Bacon.
  • Cho, Y. J., & Song, H. J. (2017). Determinants of turnover intention of social workers. Public Personnel Management, 46(1), 41–65. https://doi.org/10.1177/0091026017696395
  • Choi, W., Noe, R., & Cho, Y. (2019). What is responsible for the psychological capital-job performance relationship? An examination of the role of informal learning and person-environment fit. Journal of Managerial Psychology, 35(1), 28–41. https://doi.org/10.1108/JMP-12-2018-0562
  • Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Academic Press.
  • Dayour, F. (2023). Modeling perceived information technology (IT) risk as a third-order latent construct and its effect on satisfaction. Journal of Quality Assurance in Hospitality & Tourism, 1–23. https://doi.org/10.1080/1528008X.2022.2163045
  • de Oliveira, L. B., & da Silva, F. F. R. A. (2015). The effects of high-performance work systems and leader-member exchange quality on employee engagement: Evidence from a Brazilian non-profit organization. Procedia Computer Science, 55, 1023–1030. https://doi.org/10.1016/j.procs.2015.07.092
  • Erks, R. L., Allen, J. A., Harland, L. K., & Prange, K. (2021). Do volunteers volunteer to do more at work? The relationship between volunteering, engagement, and OCBs. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 32(6), 1285–1298. https://doi.org/10.1007/s11266-020-00232-7
  • Firestone, J., & Anngela-Cole, L. (2016). Exploring positive psychological capital in nonprofit human service organizations. Human Service Organizations: Management, Leadership & Governance, 40(2), 118–130. https://doi.org/10.1080/23303131.2015.1120249
  • Firoz, M., & Chaudhary, R. (2022). The impact of workplace loneliness on employee outcomes: What role does psychological capital play? Personnel Review, 51(4), 1221–1247. https://doi.org/10.1108/PR-03-2020-0200
  • Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. The American Psychologist, 56(3), 218–226. https://doi.org/10.1037/0003-066X.56.3.218
  • Fredrickson, B. L., & Joiner, T. (2018). Reflections on positive emotions and upward spirals. Perspectives on Psychological Science: A Journal of the Association for Psychological Science, 13(2), 194–199. https://doi.org/10.1177/1745691617692106
  • Fulmore, J. A., Fulmore, A. L., Mull, M., & Cooper, J. N. (2022). Reducing employee turnover intentions in the service sector: The connection between human resource development practices and employee engagement. Human Resource Development Quarterly. https://doi.org/10.1002/hrdq.21471
  • Geisler, M., Berthelsen, H., & Muhonen, T. (2019). Retaining social workers: The role of quality of work and psychosocial safety climate for work engagement, job satisfaction, and organizational commitment. Human Service Organizations: Management, Leadership & Governance, 43(1), 1–15. https://doi.org/10.1080/23303131.2019.1569574
  • Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185–214. https://doi.org/10.1080/07421222.2001.11045669
  • Grover, S. L., Teo, S. T. T., Pick, D., Roche, M., & Newton, C. J. (2018). Psychological capital as a personal resource in the JD-R model. Personnel Review, 47(4), 968–984. https://doi.org/10.1108/PR-08-2016-0213
  • Hair, J. F., Thomas, G., Hult, M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (2nd ed.). Sage.
  • Hakanen, J. J., Bakker, A. B., & Turunen, J. (2021). The relative importance of various job resources for work engagement: A concurrent and follow-up dominance analysis. BRQ Business Research Quarterly. 234094442110124. https://doi.org/10.1177/23409444211012419
  • Harris, C. M., Lavelle, J. J., & McMahan, G. C. (2020). The effects of internal and external sources of justice on employee turnover intention and organizational citizenship behavior toward clients and workgroup members. The International Journal of Human Resource Management, 31(17), 2141–2164. https://doi.org/10.1080/09585192.2018.1441163
  • Henseler, J., Hubona, G., & Ray, P. A. (2016). Using PLS path modeling in new technology research: Updated guidelines. Industrial Management & Data Systems, 116(1), 2–20. https://doi.org/10.1108/IMDS-09-2015-0382
  • Ho, H. C. Y., & Chan, Y. C. (2022). Flourishing in the workplace: A one-year prospective study on the effects of perceived organizational support and psychological capital. International Journal of Environmental Research and Public Health, 19(2), 922. https://doi.org/10.3390/ijerph19020922
  • Hobfoll, S. E., Halbesleben, J., Neveu, J.-P., & Westman, M. (2018). Conservation of resources in the organizational context: The reality of resources and their consequences. Annual Review of Organizational Psychology and Organizational Behavior, 5(1), 103–128. https://doi.org/10.1146/annurev-orgpsych-032117-104640
  • Islam, T., Ahmad, R., Ahmed, I., & Ahmer, Z. (2019). Police work-family nexus, work engagement and turnover intention: Moderating role of person-job-fit. Policing: An International Journal, 42(5), 739–750. https://doi.org/10.1108/PIJPSM-09-2018-0138
  • Islam, T., Ahmad, S., & Ahmed, I. (2023). Linking environment specific servant leadership with organizational environmental citizenship behavior: The roles of CSR and attachment anxiety. Review of Managerial Science, 17(3), 855–879. https://doi.org/10.1007/s11846-022-00547-3
  • Johansen, M. S., & Sowa, J. E. (2019). Human resource management, employee engagement, and nonprofit hospital performance. Nonprofit Management and Leadership, 29(4), 549–567. https://doi.org/10.1002/nml.21352
  • Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692–724. https://doi.org/10.2307/256287
  • Kang, C., Huh, S., Cho, S., & Auh, Y. E. (2015). Turnover and retention in nonprofit employment: The Korean college graduates’ experience. Nonprofit and Voluntary Sector Quarterly, 44(4), 641–664. https://doi.org/10.1177/0899764014553032
  • Karatepe, O. M., & Avci, T. (2017). The effects of psychological capital and work engagement on nurses’ lateness attitude and turnover intentions. Journal of Management Development, 36(8), 1029–1039. https://doi.org/10.1108/JMD-07-2016-0141
  • King, R. B., Pitliya, R. J., & Datu, J. A. (2020). Psychological capital drives optimal engagement via positive emotions in work and school contexts. Asian Journal of Social Psychology, 23(4), 457–468. https://doi.org/10.1111/ajsp.12421
  • Kirk-Brown, A., & Van Dijk, P. (2016). An examination of the role of psychological safety in the relationship between job resources, affective commitment and turnover intentions of Australian employees with chronic illness. The International Journal of Human Resource Management, 27(14), 1626–1641. https://doi.org/10.1080/09585192.2015.1053964
  • Kock, N. (2015). Common method bias in PLS-SEM. International Journal of e-Collaboration, 11(4), 1–10. https://doi.org/10.4018/ijec.2015100101
  • Kundi, Y. M., Baruch, Y., & Ullah, R. (2023). The impact of discretionary HR practices on knowledge sharing and intention to quit – a three-wave study on the role of career satisfaction, organizational identification, and work engagement. The International Journal of Human Resource Management, 1–27. https://doi.org/10.1080/09585192.2023.2180652
  • Le, H., Lee, J., Nielsen, I., & Nguyen, T. L. A. (2022). Turnover intentions: The roles of job satisfaction and family support. Personnel Review. https://doi.org/10.1108/PR-08-2021-0582
  • Loghman, S., Quinn, M., Dawkins, S., Woods, M., Om Sharma, S., & Scott, J. (2023). A comprehensive meta-analyses of the nomological network of psychological capital. Journal of Leadership & Organizational Studies, 30(1), 108–128. https://doi.org/10.1177/15480518221107998
  • Lupsa, D., Baciu, L., & Virga, D. (2019). Psychological capital, organizational justice and health. Personnel Review, 49(1), 87–103. https://doi.org/10.1108/PR-08-2018-0292
  • Luthans, F., & Youssef-Morgan, C. M. (2017). Psychological capital: An evidence-based positive approach. Annual Review of Organizational Psychology and Organizational Behavior, 4(1), 339–366. https://doi.org/10.1146/annurev-orgpsych-032516-113324
  • Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60(3), 541–572. https://doi.org/10.1111/j.1744-6570.2007.00083.x
  • Mazzetti, G., Robledo, E., Vignoli, M., Topa, G., Guglielmi, D., & Schaufeli, W. B. (2023). Work engagement: A meta-analysis using the job demands-resources model. Psychological Reports, 126(3), 1069–1107. https://doi.org/10.1177/00332941211051988
  • Memon, M. A., Salleh, R., Mirza, M. Z., Cheah, J. H., Ting, H., Ahmad, M. S., & Tariq, A. (2021). Satisfaction matters: The relationships between HRM practices, work engagement and turnover intention. International Journal of Manpower, 42(1), 21–50. https://doi.org/10.1108/IJM-04-2018-0127
  • Michaels, C. E., & Spector, P. E. (1982). Causes of employee turnover: A test of the Mobley, Griffeth, Hand, and Meglino model. Journal of Applied Psychology, 67(1), 53–59. https://doi.org/10.1037/0021-9010.67.1.53
  • Miner, M., Bickerton, G., Dowson, M., & Sterland, S. (2015). Spirituality and work engagement among church leaders. Mental Health Religion & Culture, 18(1), 57–71. https://doi.org/10.1080/13674676.2014.1003168
  • Mobley, W. H. (1982). Employee turnover: Causes, consequences, and control. Addision Wesley Publishing Company.
  • Obeng, A. F., Zhu, Y., Quansah, P. E., Ntarmah, A. H., & Cobbinah, E. (2021). High-performance work practices and turnover intention: Investigating the mediating role of employee morale and the moderating role of psychological capital. SAGE Open, 11(1), 215824402098855. https://doi.org/10.1177/2158244020988557
  • Park, S., Kim, J., Park, J., & Lim, D. H. (2018). Work engagement in nonprofit organizations: A conceptual model. Human Resource Development Review, 17(1), 5–33. https://doi.org/10.1177/1534484317750993
  • Parra-Requena, G., Ruiz-Ortega, M. J., Rodrigo-Alarcón, J., & García-Villaverde, P. M. (2023). Market dynamism and sustainability in heritage tourism destinations: The enhancing role of bridging capital. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-01-2022-0115
  • Peng, J. C., & Chen, S. W. (2022). Learning climate and innovative creative performance: Exploring the multi-level mediating mechanism of team psychological capital and work engagement. Current Psychology. https://doi.org/10.1007/s12144-021-02617-3
  • Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 63(1), 539–569. https://doi.org/10.1146/annurev-psych-120710-100452
  • Price, J. L. (1977). The study of turnover. Iowa State University Press. https://doi.org/10.1108/EUM0000000006233
  • Ramayah, T., Cheah, J., Chuah, F., Ting, H., & Memon, M. A. (2018). Partial least squares structural equation modeling (PLS-SEM) using SmartPLS 3.0: An updated guide and practical guide to statistical analysis (2nd ed.). Pearson.
  • Ringle, C. M., Wende, S., & Becker, J.-M. (2022). "SmartPLS 4." Oststeinbek: SmartPLS GmbH. http://www.smartpls.com.
  • Ringle, C. M., Sarstedt, M., Mitchell, R., & Gudergan, S. P. (2020). Partial least squares structural equation modeling in HRM research. The International Journal of Human Resource Management, 31(12), 1617–1643. https://doi.org/10.1080/09585192.2017.1416655
  • Rozkwitalska, M., Basinska, B. A., Okumus, F., & Karatepe, O. M. (2022). The effects of relational and psychological capital on work engagement: The mediation of learning goal orientation. Journal of Organizational Change Management, 35(3), 616–629. https://doi.org/10.1108/JOCM-07-2021-0222
  • Salem, I. E., Elbaz, A. M., Al-Alawi, A., Alkathiri, N. A., & Elkhwesky, Z. (2023). Is eco-label hotel engagement the pathway to sustainability practices via entrepreneurial resilience and orientation in Oman? Findings from PLS-SEM and fsQCA. International Journal of Contemporary Hospitality Management, 35(2), 717–742. https://doi.org/10.1108/IJCHM-02-2022-0229
  • Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire. Educational and Psychological Measurement, 66(4), 701–716. https://doi.org/10.1177/0013164405282471
  • Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). Journal of Happiness Studies, 3(1), 71–92. https://doi.org/10.1023/A:1015630930326
  • Selander, K. (2015). Work engagement in the third sector. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 26(4), 1391–1411. https://doi.org/10.1007/s11266-014-9465-y
  • Selden, S. C., & Sowa, J. E. (2015). Voluntary turnover in nonprofit human service organizations: The impact of high-performance work practices. Human Service Organizations Management, Leadership & Governance, 39(3), 182–207. https://doi.org/10.1080/23303131.2015.1031416
  • Shah, T. A., Khattak, M. N., Zolin, R., & Shah, S. Z. A. (2019). Psychological empowerment and employee attitudinal outcomes: The pivotal role of psychological capital. Management Research Review, 42(7), 797–817. https://doi.org/10.1108/MRR-05-2018-0194
  • Shrestha, A. K., & Jena, L. K. (2021). Interactive effects of workplace spirituality and psychological capital on employee negativity. Management and Labour Studies, 46(1), 59–77. https://doi.org/10.1177/0258042X20962994
  • Shuck, B., Twyford, D., Reio, T. G., & Shuck, A. (2014). Human resource development practices and employee engagement: Examining the connection with employee turnover intentions. Human Resource Development Quarterly, 25(2), 239–270. https://doi.org/10.1002/hrdq.21190
  • Siu, O. L., Cheung, F., & Lui, S. (2015). Linking positive emotions to work well-being and turnover intention among Hong Kong police officers: The role of psychological capital. Journal of Happiness Studies, 16(2), 367–380. https://doi.org/10.1007/s10902-014-9513-8
  • Stratman, J. L., & Youssef-Morgan, C. M. (2019). Can positivity promote safety? Psychological capital development combats cynicism and unsafe behavior. Safety Science, 116, 13–25. https://doi.org/10.1016/j.ssci.2019.02.031
  • Tan, K.-L., & Yeap, P. F. (2022). The impact of work engagement and meaningful work to alleviate job burnout among social workers in New Zealand. Management Decision, 60(11), 3042–3065. https://doi.org/10.1108/MD-05-2021-0689
  • Tan, K.-L., Lew, T.-Y., & Sim, A. K. S. (2021). Effect of work engagement on meaningful work and psychological capital: Perspectives from social workers in New Zealand. Employee Relations: The International Journal, 43(3), 807–826. https://doi.org/10.1108/ER-11-2019-0433
  • Tesi, A., Aiello, A., & Giannetti, E. (2019). The work-related well-being of social workers: Framing job demands, psychological well-being, and work engagement. Journal of Social Work, 19(1), 121–141. https://doi.org/10.1177/1468017318757397
  • Tetteh, S., Dei Mensah, R., Opata, C. N., & Mensah, C. N. (2022). Service employees’ workplace fun and turnover intention: The influence of psychological capital and work engagement. Management Research Review, 45(3), 363–380. https://doi.org/10.1108/MRR-12-2020-0768
  • Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job demands-resources model. International Journal of Stress Management, 14(2), 121–141. https://doi.org/10.1037/1072-5245.14.2.121
  • Yucel, I., Şirin, M. S., & Baş, M. (2023). The mediating effect of work engagement on the relationship between work–family conflict and turnover intention and moderated mediating role of supervisor support during global pandemic. International Journal of Productivity and Performance Management, 72(3), 577–598. https://doi.org/10.1108/IJPPM-07-2020-0361
  • Zhang, F., Liu, Y., & Wei, T. (2021). Psychological capital and job satisfaction among Chinese residents: A moderated mediation of organizational identification and income level. Frontiers in Psychology, 12, 719230. https://doi.org/10.3389/fpsyg.2021.719230

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.