Advanced search
Publication Cover
Journal of the Operational Research Society Volume 69, 2018 - Issue 8
Submit an article Journal homepage
382
Views
19
CrossRef citations to date
0
Altmetric
Original Articles

Strategic joining in an M/M/1 queue with risk-sensitive customers

Jinting WangDepartment of Mathematics, Beijing Jiaotong University, Beijing, ChinaCorrespondence [email protected]
View further author information
&
Zhe George ZhangDepartment of Decision Sciences, College of Business and Economics, Western Washington University, Bellingham, WA, USA;Beedie School of Business, Simon Fraser University, Burnaby, CanadaView further author information
Pages 1197-1214 | Received 06 Oct 2016, Accepted 29 Sep 2017, Published online: 04 Dec 2017

References

  • Afèche, P., Baron, O., & Kerner, Y. (2013). Pricing time-sensitive services based on realized performance. Manufacturing & Service Operations Management, 15(3), 492–506.
  • Bocharov, P., D’Apice, C., Pechinkin, A. V., & Salerno, S. (2004). Modern probability and statistics: Queueing theory. Utrecht: VSP Publisher.
  • Bodnar, T., Parolya, N., & Schmid, W. (2013). On the equivalence of quadratic optimization problems commonly used in portfolio theory. European Journal of Operational Research, 229(3), 637–644.
  • Carlsson, C., Fullér, R., & Majlender, P. (2002). A possibilistic approach to selecting portfolios with highest utility score. Fuzzy Sets and Systems, 131(1), 13–21.
  • Chen, H., & Frank, M. (2004). Monopoly pricing when customers queue. IIE Transactions, 36(6), 569–581.
  • Chopra, W. K., & Ziemba, W. T. (1993). The effect of errors in means, variances, and covariances on optimal portfolio choice. Journal of Portfolio Management, 19(2), 6–11.
  • de Palma, A., & Picard, N. (2005). Route choice decision under travel time uncertainty. Transportation Research Part A, 39(4), 295–324.
  • Ding, D., Ou, J., & Ang, J. (2015). Analysis of ticket queues with reneging customers. Journal of the Operational Research Society, 66(2), 231–246.
  • Economou, A., & Kanta, S. (2005). Equilibrium customers strategies and social-profit maximization in the single-server constant retrial queue. Naval Research Logistics, 58(2), 102–122.
  • Guo, P., & Hassin, R. (2011). Strategic behavior and social optimization in Markovian vacation queues. Operations Research, 59(2), 986–997.
  • Guo, P., & Hassin, R. (2012). Strategic behavior and social optimization in Markovian vacation queues: The case of heterogeneous customers. European Journal of Operational Research, 222(2), 278–286.
  • Guo, P., & Li, Q. (2013). Strategic behavior and social optimization in partially-observable Markovian vacation queues. Operations Research Letters, 41(3), 277–284.
  • Guo, P., Sun, W., & Wang, Y. (2011). Equilibrium and optimal strategies to join a queue with partial information on service times. European Journal of Operational Research, 214(2), 284–297.
  • Guo, P., & Zipkin, P. (2007). Analysis and comparison of queues with different levels of delay information. Management Science, 53(6), 962–970.
  • Hassin, R. (2016). Rational queueing. Boca Rotan, FL: Chapman and Hall/CRC.
  • Hassin, R., & Haviv, M. (2003). To queue or not to queue: Equilibrium behavior in queueing systems. Boston, MA: Kluwer Academic.
  • Maccheroni, F., Marinacci, M., Rustichini, A., & Taboga, M. (2009). Portfolio selection with monotone mean-variance preferences. Mathematical Finance, 19(3), 487–521.
  • Naor, P. (1969). The regulation of queue size by levying tolls. Econometrica, 37(1), 15–24.
  • Shone, R., Knight, V. A., Harper, P. R., Williams, J. E., & Minty, J. (2016). Containment of socially optimal policies in multiple-facility Markovian queueing systems. Journal of the Operational Research Society, 67(4), 629–643.
  • Stidham, S., Jr. (2009). Optimal design of queueing systems. Boca Raton, FL: CRC Press, Taylor and Francis Group.
  • Wang, J., & Zhang, F. (2013). Strategic joining in M/M/1 retrial queues. European Journal of Operational Research, 230(1), 76–87.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.