References
- Abuabara, L., Paucar-Caceres, A., & Burrowes-Cromwell, T. (2019). Consumers’ values and behaviour in the Brazilian coffee-in-capsules market: Promoting circular economy. International Journal of Production Research, 57(23), 7269–7288. https://doi.org/https://doi.org/10.1080/00207543.2019.1629664
- Abuabara, L., Paucar-Caceres, A., Neyra Belderrain, M. C., & Burrowes-Cromwell, T. (2018). A systemic framework based on soft OR approaches to support teamwork strategy: An aviation manufacturer Brazilian company case. Journal of the Operational Research Society, 69(2), 220–234. https://doi.org/https://doi.org/10.1057/s41274-017-0204-9
- Ackermann, F. (2012). Problem structuring methods ‘in the Dock’: Arguing the case for Soft OR. European Journal of Operational Research, 219(3), 652–658. https://doi.org/https://doi.org/10.1016/j.ejor.2011.11.014
- Ackermann, F., & Eden, C. (2010). Strategic options development and analysis. In Reynolds, M., & Holwell, S. (Eds), Systems approaches to managing change: A practical guide (1e). (pp. 135–190). Springer.
- Ackermann, F., & Eden, C. (2020). Strategic options development and analysis. In Systems approaches to making change: A practical guide (2e). (pp. 139–199). Springer.
- Ackermann, F., Franco, A., Rouwette, E., & White, L. (2014). Special issue on problem structuring research and practice. EURO Journal on Decision Processes, 2(3-4), 165–172. https://doi.org/https://doi.org/10.1007/s40070-014-0037-6
- Alencar, M. H., Priori, L., Jr,., & Alencar, L. H. (2017). Structuring objectives based on value-focused thinking methodology: Creating alternatives for sustainability in the built environment. Journal of Cleaner Production, 156, 62–73. https://doi.org/https://doi.org/10.1016/j.jclepro.2017.03.221
- Argyris, C., & Schön, D. A. (1996). Organizational learning II: Theory, method and practice. FT Press.
- Assad, A. A., & Gass, S. I. (Eds.). (2011). Profiles in operations research: Pioneers and innovators (Vol. 147). Springer Science & Business Media.
- Barton, L., & Corbett, J. (1993). Special needs in further education: The challenge of inclusive provision. European Journal of Special Needs Education, 8(1), 14–23. https://doi.org/https://doi.org/10.1080/0885625930080102
- Bernaola, A. R., Aldude, M., Estrada, J., Señas, V., & Andrade-Arenas, L. (2020). Analysis of the use of technological tools in university higher education using the soft systems methodology. International Journal of Advanced Computer Science and Applications, 11(7), 412–420. https://doi.org/https://doi.org/10.14569/IJACSA.2020.0110754
- Bernardo, H., Gaspar, A., & Antunes, C. H. (2018). A combined value focused thinking-soft systems methodology approach to structure decision support for energy performance assessment of school buildings. Sustainability, 10(7), 2295–2219. https://doi.org/https://doi.org/10.3390/su10072295
- Brocklesby, J., & Beall, E. (2018). Processes of engagement and methodology design in community operational research–insights from the indigenous peoples sector. European Journal of Operational Research, 268(3), 996–1005. https://doi.org/https://doi.org/10.1016/j.ejor.2017.07.053
- Castellini, M. A., & Paucar-Caceres, A. (2019). A conceptual framework for integrating methodologies in management: Partial results of a systemic intervention in a textile SME in Argentina. Systems Research and Behavioral Science, 36(1), 20–35. https://doi.org/https://doi.org/10.1002/sres.2552
- Checkland, P. (1981). Systems thinking, systems practice. John Wiley & Sons.
- Checkland, P. (1985). Achieving 'desirable and feasible' change: An application of soft systems methodology. Journal of the Operational Research Society, 36(9), 821–831. https://doi.org/https://doi.org/10.2307/2582171
- Checkland, P. (1988). Soft systems methodology: An overview. Journal of Applied Systems Analysis, 15, 27–30.
- Checkland, P. (1993). Pensamiento de sistemas, Práctica de sistemas. Megabyte. Grupo Noriega Editores. México. España. Venezuela. Argentina. Colombia. Puerto Rico.
- Checkland, P. (1999). Systems thinking, systems practice. John Wiley & Sons.
- Checkland, P. (2000). Soft systems methodology: A thirty year retrospective. Systems Research and Behavioral Science, 17(S1), S11–S58. https://doi.org/https://doi.org/10.1002/1099-1743(200011)17:1+<::AID-SRES374>3.0.CO;2-O
- Cochran, J. J., Cox, L. A., Keskinocak, P., Kharoufeh, J. P. & Smith, J. C. (2010). Wiley encyclopedia of operations research and management science. New York, United States: John Wiley & Sons, Inc.
- de Lima Medeiros, M., Terra, L. A. A., & Passador, J. L. (2020). Geographical indications and territorial development: A soft‐system methodology analysis of the Serro Case. Systems Research and Behavioral Science, 37(1), 82–96. https://doi.org/https://doi.org/10.1002/sres
- Eden, C., & Ackermann, F. (2013). Problem structuring: On the nature of, and reaching agreement about, objectives. EURO Journal on Decision Processes, 1(1/2), 7–28. https://doi.org/https://doi.org/10.1007/s40070-013-0005-6
- Eden, C., & Huxham, C. (1996). Action research for the study of organizations. In S. Clegg, C. Hardy, & W. Nord (Eds.), Handbook of organization studies. Sage Publications.
- Ferguson, D. L. (2008). International trends in inclusive education: The continuing challenge to teach each one and everyone. European Journal of Special Needs Education, 23(2), 109–120. https://doi.org/https://doi.org/10.1080/08856250801946236
- Ferretti, V. (2019). Why is it worth it to expand your set of objectives? Impacts from behavioral decision analysis in action. In D. C. Morais, A. Carreras, A. T. de Almeida, & R. Vetschera (Eds.), International conference on group decision and negotiation (pp. 92–105). Springer.
- Franco, L. A., & Montibeller, G. (2010). Facilitated modelling in operational research. European Journal of Operational Research, 205(3), 489–500. https://doi.org/https://doi.org/10.1016/j.ejor.2009.09.030
- Georgiou, I. (2006). Managerial effectiveness from a system theoretical point of view. Systemic Practice and Action Research, 19(5), 441–459. https://doi.org/https://doi.org/10.1007/s11213-006-9035-3
- Georgiou, I. (2008). Making decisions in the absence of clear facts. European Journal of Operational Research, 185(1), 299–321. https://doi.org/https://doi.org/10.1016/j.ejor.2006.12.038
- Georgiou, I. (2010). Cognitive mapping and strategic options development and analysis (SODA). Wiley Encyclopedia of Operations Research and Management Science.
- Georgiou, I. (2011). Cognitive mapping and strategic options development and analysis (SODA). Wiley Encyclopedia of Operations Research and Management Science, 2011, 1–10.
- Georgiou, I. (2012). Messing about in transformations: Structured systemic planning for systemic solutions to systemic problems. European Journal of Operational Research, 223(2), 392–406. https://doi.org/https://doi.org/10.1016/j.ejor.2012.06.010
- Georgiou, I. (2015). Unravelling soft systems methodology. International Journal of Economics and Business Research, 9(4), 415–436. https://doi.org/https://doi.org/10.1504/IJEBR.2015.069680
- Hanafizadeh, P., & Ghamkhari, F. (2019). Elicitation of tacit knowledge using soft systems methodology. Systemic Practice and Action Research, 32(5), 521–555. https://doi.org/https://doi.org/10.1007/s11213-018-9472-9
- Henao, F., & Franco, L. A. (2016). Unpacking multimethodology: Impacts of a community development intervention. European Journal of Operational Research, 253(3), 681–696. https://doi.org/https://doi.org/10.1016/j.ejor.2016.02.044
- Howick, S., & Ackermann, F. (2011). Mixing OR methods in practice: Past, present and future directions. European Journal of Operational Research, 215(3), 503–511. https://doi.org/https://doi.org/10.1016/j.ejor.2011.03.013
- Kamari, A., Corrao, R., & Kirkegaard, P. H. (2017). Sustainability focused decision-making in building renovation. International Journal of Sustainable Built Environment, 6(2), 330–350. https://doi.org/https://doi.org/10.1016/j.ijsbe.2017.05.001
- Kamari, A., Jensen, S., Corrao, R., & Kirkegaard, P. (2019). A holistic multi-methodology for sustainable renovation. International Journal of Strategic Property Management, 23(1), 50–64. https://doi.org/https://doi.org/10.3846/ijspm.2019.6375
- Keeney, R. L. (1992). Value-focused thinking: A path to creative decision making. Harvard University Press.
- Keeney, R. L. (1994). Using values in operations research. Operations Research, 42(5), 793–813. https://doi.org/https://doi.org/10.1287/opre.42.5.793
- Keeney, R. L. (1996). Value-focused thinking: Identifying decision opportunities and creating alternatives. European Journal of Operational Research, 92(3), 537–549. https://doi.org/https://doi.org/10.1016/0377-2217(96)00004-5
- Keisler, J., Turcotte, D. A., Drew, R., & Johnson, M. P. (2014). Value-focused thinking for community-based organizations: Objectives and acceptance in local development. EURO Journal on Decision Processes, 2(3-4), 221–256. https://doi.org/https://doi.org/10.1007/s40070-014-0032-y
- Kelly, G. W. P., & Walker, P. (2004). Community-level systems thinking. In Michael Kennedy, Graham W. Winch, Robin S. Langer, Jennifer I. Rowe, & Joan M. Yanni (Eds.), The 22nd international conference of the system dynamics society (p. 73). Oxford.
- Khayame, H. A., & Abdeljawad, M. M. (2020). Systems thinking in upstream social marketing: using soft systems methodology to improve midwifery policy in Jordan. Social Marketing Quarterly, 26(2), 167–183. https://doi.org/https://doi.org/10.1177/1524500420925810
- Kotiadis, K., & Mingers, J. (2014). Combining problem structuring methods with simulation: The philosophical and practical challenges. In S. Brailsford, L. Churilov, & B. Dangerfield (Eds.), Discrete‐event simulation and system dynamics for management decision making (pp. 52–75). John Wiley & Sons.
- Kunz, R. E., Siebert, J., & Mütterlein, J. (2016). Combining value‐focused thinking and balanced scorecard to improve decision‐making in strategic management. Journal of Multi-Criteria Decision Analysis, 23(5/6), 225–241.1572. https://doi.org/https://doi.org/10.1002/mcda
- Ledington, P., & Donaldson, J. (1997). Soft OR and management practice: A study of the adoption and use of soft systems methodology. Journal of the Operational Research Society, 48(3), 229–240. https://doi.org/https://doi.org/10.1057/palgrave.jors.2600350
- Lindqvist, G., & Nilholm, C. (2014). Promoting inclusion? ‘Inclusive’ and effective head teachers’ descriptions of their work. European Journal of Special Needs Education, 29(1), 74–90. https://doi.org/https://doi.org/10.1080/08856257.2013.849845
- Martinelli, D. P., & Ventura, C. A. A. (2006). Visão Sistêmica e Administração: conceitos, metodologias e aplicações. Saraiva. 242p.
- Marttunen, M., Lienert, J., & Belton, V. (2017). Structuring problems for multi-criteria decision analysis in practice: A literature review of method combinations. European Journal of Operational Research, 263(1), 1–17. doi: https://doi.org/https://doi.org/10.1016/j.ejor.2017.04.041
- Mingers, J. (1997a). Multi-paradigm multimethodology: Towards theory and practice and mixing and matching methodologies. In J. Mingers & P. Gill (Eds.), Multimethodology: The theory and practice of combining management science methodologies. John Wiley and Sons Ltd. 1–14.
- Mingers, J. (1997b). Towards critical pluralism. In J. Mingers & P. Gill (Eds.), Multimethodology: The theory and practice of combining management science methodologies (pp. 407–440). John Wiley and Sons Ltd.
- Mingers, J. (1999). A comparative characterisation of management sciences methodologies. Systemist, 21(2), 81–92.
- Mingers, J. (2001a). Combining IS research methods: Towards a pluralist methodology. Information Systems Research, 12(3), 240–259. https://doi.org/https://doi.org/10.1287/isre.12.3.240.9709
- Mingers, J. (2001b). Multimethodology-mixing and matching methods. In J. Rosenhead & J. Mingers (Eds.), Rational Analysis for Problematic World Revisited.
- Mingers, J., & Brocklesby, J. (1997). Multimethodology: Towards a framework for mixing methodologies. Omega, 25(5), 489–509.) https://doi.org/https://doi.org/10.1016/S0305-0483(97
- Mingers, J., & Rosenhead, J. (2004). Problem structuring methods in action. European Journal of Operational Research, 152(3), 530–554.)00056-0. https://doi.org/https://doi.org/10.1016/S0377-2217(03
- Mingers, J., & Taylor, S. (1992). The use of soft systems methodology in practice. Journal of the Operational Research Society, 43(4), 321–332. https://doi.org/https://doi.org/10.1057/jors.1992.47
- Morais, D. C., Alencar, L. H., Costa, A. P. C. S., & Keeney, R. L. (2013). Using value-focused thinking in Brazil. Pesquisa Operacional, 33(1), 73–88. https://doi.org/https://doi.org/10.1590/S0101-74382013000100005
- Morton, A., Ackermann, F., & Belton, V. (2007). Problem structuring without workshops? Experiences with distributed interaction within a PSM process. Journal of the Operational Research Society, 58(5), 547–556. https://doi.org/https://doi.org/10.1057/palgrave.jors.2602210
- Munro, I., & Mingers, J. (2002). The use of multimethodology in practice—results of a survey of practitioners. Journal of the Operational Research Society, 53(4), 369–378.2601331. https://doi.org/https://doi.org/10.1057/palgrave.jors
- Neves, L. P., Dias, L. C., Antunes, C. H., & Martins, A. G. (2009). Structuring an MCDA model using SSM: A case study in energy efficiency. European Journal of Operational Research, 199(3), 834–845. https://doi.org/https://doi.org/10.1016/j.ejor.2009.01.053
- Ormerod, R. J. (2014). OR competences: The demands of problem structuring methods. EURO Journal on Decision Processes, 2(3-4), 313–340. https://doi.org/https://doi.org/10.1007/s40070-013-0021-6
- Pacheco, B. C. S., Françozo, R. V., Piratelli, C. L., Belderrain, M. C. N., & Amaral, A. C. (2019). Value focused performance indicators for graduate programs. Pesquisa Operacional, 39(3), 497–519. https://doi.org/https://doi.org/10.1590/0101-7438.2019.039.03.0497
- Parnell, G. S., Hughes, D. W., Burk, R. C., Driscoll, P. J., Kucik, P. D., Morales, B. L., & Nunn, L. R. (2013). Invited review—Survey of value‐focused thinking: Applications, research developments and areas for future research. Journal of Multi-Criteria Decision Analysis, 20(1-2), 49–60.1483. https://doi.org/https://doi.org/10.1002/mcda
- Paucar-Caceres, A., Hart, D., Roma, i., Vergés, J., & SierraLozano, D. (2015). Applying soft systems methodology to the practice of managing family businesses in Catalonia. Systems Research and Behavioural Science. Published online in Wiley Online Library. https://doi.org/https://doi.org/10.1002/sres.2356
- Pourebrahim, S., Hadipour, M., & Mokhtar, M. B. (2011). Integration of spatial suitability analysis for land use planning in coastal areas; case of Kuala Langat District, Selangor, Malaysia. Landscape and Urban Planning, 101(1), 84–97. https://doi.org/https://doi.org/10.1016/j.landurbplan.2011.01.007
- Radfar, A. H., Fahimnia, F., Esmaeili, M. R., & Beheshti, M. A. S. (2014). Semantic modeling for education of library and information sciences in Iran, based on Soft Systems Methodology. IFLA Journal. 46(3), 271–289. https://doi.org/https://doi.org/10.1177/0340035219881641
- Robinson, D. (2017). Effective inclusive teacher education for special educational needs and disabilities: Some more thoughts on the way forward. Teaching and Teacher Education, 61, 164–178. https://doi.org/https://doi.org/10.1016/j.tate.2016.09.007
- Rosenhead, J. (2006). Past, present and future of problem structuring methods. Journal of the Operational Research Society, 57(7), 759–765. https://doi.org/https://doi.org/10.1057/palgrave.jors.2602206
- Rosenhead, J., & Mingers, J. (Eds.), (2001). Rational analysis for a problematic world revisited: Problem structuring methods for complexity. Uncertainty and Conflict (2nd ed.). Wiley.
- Runswick‐Cole, K. (2011). Time to end the bias towards inclusive education? British Journal of Special Education, 38(3), 112–119. https://doi.org/https://doi.org/10.1111/j.1467.8578.2011.00514.x.
- Sharma, R., Zhang, C., Wingreen, S. C., Kshetri, N., & Zahid, A. (2019). Design of blockchain-based precision health-care using soft systems methodology. Industrial Management & Data Systems, 120(3), 608–632. https://doi.org/https://doi.org/10.1108/IMDS-07-2019-0401
- Sheng, H., Siau, K., & Nah, F. F.-H. (2010). Understanding the values of mobile technology in education: A value-focused thinking approach. ACM SIGMIS Database: The DATABASE for Advances in Information Systems, 41(2), 25–44. https://doi.org/https://doi.org/10.1145/1795377.1795380
- Siebert, J., & Keeney, R. L. (2015). Creating more and better alternatives for decisions using objectives. Operations Research, 63(5), 1144–1158. https://doi.org/https://doi.org/10.1287/opre.2015.1411
- Silva Barros, P., Castellini, M. A., & Belderrain, C. (2013). In Soft Systems Methodology for Improvements in a Program of Urban Food Harvest in Aplicación de Multimetodologías para la gestión y evaluación de sistemas socio-técnicos. Parte II.In J. L. Zanazzi, C. L. Alberto, C. E. Carignano (Eds.), Asociación Facultad de Ciencias Económicas (pp. 145–160). Universidad Nacional de Córdoba.
- Small, A., & Wainwright, D. (2018). Privacy and security of electronic patient records–Tailoring multimethodology to explore the socio-political problems associated with Role Based Access Control systems. European Journal of Operational Research, 265(1), 344–360. https://doi.org/https://doi.org/10.1016/j.ejor.2017.07.041
- Tako, A. A., & Kotiadis, K. (2015). PartiSim: A multi-methodology framework to support facilitated simulation modelling in healthcare. European Journal of Operational Research, 244(2), 555–564. https://doi.org/https://doi.org/10.1016/j.ejor.2015.01.046
- Teles, M., & de Sousa, J. F. (2014). Environmental management and business strategy: Structuring the decision-making support in a public transport company. Transportation Research Procedia, 3, 155–164. https://doi.org/https://doi.org/10.1016/j.trpro.2014.10.101
- Torres, J. P., Kunc, M., & O'brien, F. (2017). Supporting strategy using system dynamics. European Journal of Operational Research, 260(3), 1081–1094. https://doi.org/https://doi.org/10.1016/j.ejor.2017.01.018
- Tripp, D. (2005). Pesquisa-ação: Uma introdução metodológica. Educação e Pesquisa, 31(3), 443–466. São Paulo, https://doi.org/https://doi.org/10.1590/S1517-97022005000300009
- Tuhkala, A., Isomäki, H., Hartikainen, M., Cristea, A., Alessandrini, A. (2017). Identifying objectives for a learning space management system with value-focused thinking. In Proceedings of the 9th international conference on computer supported education (CSEDU 2017). (Vol. 1). SCITEPRESS Science and Technology Publications.
- UNESCO (1994). The Salamanca Statement and Framework for action on special needs education: Adopted by the world conference on special needs education. Access and Quality. Salamanca, Spain, 7–10 June 1994. UNESCO.
- Urtiga, M. M., & Morais, D. C. (2015). Pre-negotiation framework to promote cooperative negotiations in water resource conflicts through value creation approach. EURO Journal on Decision Processes, 3(3-4), 339–356. https://doi.org/https://doi.org/10.1007/s40070-015-0052-2
- Yolles, M. (1999). Management systems: A viable approach. Financial Times Pitman Publishing.