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Research Articles

Replacing Voice Input With Technology That Provided Immediate Visual and Audio Feedback to Reduce Employee Errors

Pages 26-37 | Published online: 12 Mar 2010

REFERENCES

  • Berger , S. M. and Ludwig , T. D. 2007 . Voice assisted technology providing immediate feedback to reduce employee errors . Journal of Organizational Behavior Management , 27 ( 1 ) : 1 – 31 .
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  • Goomas , D. T. and Ludwig , T. D. 2007 . Enhancing incentive programs with proximal goals and immediate feedback: Engineered labor standards and technology enhancements in stocker replenishment . Journal of Organizational Behavior Management , 27 ( 1 ) : 33 – 68 .
  • Keeney , A. Jr. 1994 . “ Personnel planning ” . In The distribution management handbook , Edited by: Tompkins , J. A. and Harmelink , D. 21.1 – 21.21 . New York : McGraw-Hill .
  • Komaki , J. L. and Goltz , S. M. 2001 . “ Within-group research designs: Going beyond program evaluation questions ” . In Handbook of organizational performance: Behavior analysis and management , Edited by: Johnson , C. M. , Redmon , W. K. and Mawhinnery , T. C. 51 – 80 . New York : Haworth .
  • Ludwig , T. D. and Goomas , D. T. 2007 . Performance, accuracy, data delivery, and feedback methods in order selection: A comparison of voice, handheld and paper technologies . Journal of Organizational Behavior Management , 27 ( 1 ) : 69 – 107 .

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