534
Views
6
CrossRef citations to date
0
Altmetric
Reports from the Field

Computerized Immediate Feedback Increases Product Recall Efficiency Due to Interlocking Contingencies in Food Manufacturing

&

References

  • Aberdeen Group. (2006, December). Compliance and traceability in regulated industries benchmark report ( Unpublished white paper). Boston, Massachusetts.
  • Berger, S. M., & Ludwig, T. D. (2007). Voice assisted technology providing immediate feedback to reduce employee errors. Journal of Organizational Behavior Management, 27, 1–31.
  • Blasingame, A., Hale, S., & Ludwig, T. D. (2014). The effects of employee-led process design on welder set-up intervals. Journal of Organizational Behavior Management, 34(3), 207–222. doi:10.1080/01608061.2014.944745
  • Clayton, M. C., Mawhinney, T. C., Luke, D. E., & Cook, H. G. (1997). Improving the management of overtime costs through decentralized controls: Managing an organizational metacontingency. Journal of Organizational Behavior Management, 17(2), 77–98. doi:10.1300/J075v17n02_03
  • Cooper, M. D. (2006). Exploratory analyses of the effects of managerial support and feedback consequences on behavior safety maintenance. Journal of Organizational Behavior Management, 26(3), 1–41. doi:10.1300/J075v26n03_01
  • Dai, H., Tseng, M. M., & Zipkin, P. H. (2015). Design of traceability systems for product recall. International Journal of Production Research, 53(2), 511–531. doi:10.1080/00207543.2014.955922
  • Glenn, S. (1988). Contingencies and metacontingencies: Toward a synthesis of behavior analysis and cultural materialism. The Behavior Analyst, 11, 161–179.
  • Glenn, S. (1991). Contingencies and metacontingencies: Relations among behavioral, cultural, and biological evolution. In P. A. Lamal (Ed.), Behavioral analysis of societies and cultural practices (pp. 39–73). New York, NY: Hemisphere Publishing Corporation.
  • Glenn, S. S., & Malott, M. E. (2004). Complexity and selection: Implications for organizational change. Behavior and Social Issues, 13, 89–106. doi:10.5210/bsi.v13i2.378
  • Goomas, D. T. (2012). Immediate feedback on accuracy and performance: The effects of wireless technology on food safety tracking at a distribution center. Journal of Organizational Behavior Management, 32(4), 320–328. doi:10.1080/01608061.2012.729391
  • Goomas, D. T., & Ludwig, T. D. (2007). Enhancing incentive programs with proximal goals and immediate feedback. Journal of Organizational Behavior Management, 27(1), 33–68. doi:10.1300/J075v27n01_02
  • Goomas, D. T., & Yeow, P. H. P. (2010). Ergonomics improvement in a harsh environment using an audio feedback system. International Journal of Industrial Ergonomics, 40, 767–774. doi:10.1016/j.ergon.2010.08.005
  • Goomas, D. T., & Yeow, P. H. P. (2013). IT-assisted equipment safety checks system to improve compliance: A case study at a distribution center. Safety Science, 60, 77–86. doi:10.1016/j.ssci.2013.07.002
  • Grindle, A. C., Dickinson, A. M., & Boettcher, W. (2000). Behavioral safety research in manufactured settings: A review of the literature. Journal of Organizational Behavior Management, 20(1), 29–68. doi:10.1300/J075v20n01_03
  • Grossgard, L. J. (2014). Knowledge management and safety compliance in a high-risk distributed organizational system. Safety and Health at Work, 5, 53–59. doi:10.1016/j.shaw.2014.03.002
  • Hermann, J. A., Ibarra, G. V., & Hopkins, B. L. (2010). A program that integrated behavior-based safety and traditional safety methods and its effect on injury rates of manufacturing workers. Journal of Organizational Behavior Management, 30, 6–25. doi:10.1080/01608060903472445
  • Kim, I. J. (2014). Ergonomics in Healthcare and Patient Safety. Journal of Ergonomics, 4(3), 126–127. doi:10.4172/2165-7556.1000e126
  • Komaki, J., Barwick, K. D., & Scott, L. R. (1978). A behavioral approach to occupational safety: Pinpointing and reinforcing safe performance in a food manufacturing plant. Journal of Applied Psychology, 63(4), 434–445. doi:10.1037/0021-9010.63.4.434
  • Ludwig, T. D., & Goomas, D. T. (2007). Performance, accuracy, data delivery, and feedback methods in order selection: A comparison of voice, handheld, and paper technologies. Journal of Organizational Behavior Management, 27(1), 69–107. doi:10.1300/J075v27n01_03
  • Malott, M. E., & Glenn, S. S. (2006). Targets of intervention in cultural and behavioral change. Behavior and Social Issues, 15, 31–56. doi:10.5210/bsi.v15i1.344
  • Mihalic, M. T., & Ludwig, T. D. (2009). Behavioral system feedback measurement failure: Sweeping quality under the rug. Journal of Organizational Behavior Management, 29(2), 155–174. doi:10.1080/01608060902874559
  • Schrader, R. (2010). Six actions to enable efficient traceability. Food Logistics, April/May, 34–35.
  • Terreri, A. (2009). Revitalizing interest in track-and-trace capabilities. Food Logistics, April, 18–23.
  • Yeow, P. H. P., & Goomas, D. T. (2014). Ergonomics improvement in order selection in a refrigerated environment. Human Factors and Ergonomics in Manufacturing and Service Industries, 24(3), 262–274. doi:10.1002/hfm.20374
  • Yeow, P. H. P., & Goomas, D. T. (2016). Performance comparison of manual vs. computerized recall systems: A case study. Manuscript submitted for publication.
  • Zaloom, V., & Ramachandran, P. (1996). A computer based training system for process safety management. Computers & Industrial Engineering, 31(1–2), 511–514. doi:10.1016/0360-8352(96)00187-8

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.