REFERENCES
- Chan , D. 1998 . Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models . Journal of Applied Psychology , 83 ( 2 ) : 234 – 246 .
- Dias , G.A.P. and Rafael , J. A. 2007 . A simple model and a distributed architecture for realizing one-stop e-government . Electronic Commerce Research & Applications , 6 : 81 – 90 .
- Glick , W. H. 1985 . Conceptualizing and measuring organizational and psychological climate: Pitfalls in multilevel research . Academy of Management Review , 10 : 601 – 616 .
- James , L. R. , Demaree , R. G. and Wolf , G. 1984 . Estimating Within-Group Interrater Reliability With and Without Response Bias . Journal of Applied Psychology , 69 : 85 – 98 .
- Klein , K. J. and Sorra , J. S. 1996 . The challenge of innovation implementation . Academy of Management Review , 21 : 1055 – 1080 .
- Moos , R. H. 2008 . A social climate scale , Palo Alto, CA : Mind Garden .
- Ongaro , E. and Valotti , G. 2008 . Public management reform in Italy: Explaining the implementation gap . International Journal of Public Sector Management , 21 : 174 – 204 .
- Schneider , B. and Bowen , D. E. 1985 . Employee and customer perceptions of service in banks: Replication and extension . Journal of Applied Psychology , 70 ( 3 ) : 423 – 433 .
- Schneider , B. and Reichers , A. E. 1983 . On the etiology of climates . Personnel Psychology , 36 : 19 – 39 .
- Vigoda-Gadot , E. and Meiri , S. 2008 . New Public Management values and person-organization fit: A socio-psychological approach and empirical examination among public sector personnel . Public Administration , 86 ( 1 ) : 111 – 131 .
- Yang , K. and Rho , S.-Y. 2007 . E-government for better performance: Promises, realities, and challenges . International Journal of Public Administration , 30 ( 11 ) : 1197 – 1217 .
- Zohar , D. 1980 . Safety climate in industrial organizations: Theoretical and applied implications . Journal of Applied Psychology , 65 ( 1 ) : 96 – 102 .