3,121
Views
10
CrossRef citations to date
0
Altmetric
Special Issue Articles

The Role of Organizational Culture on Informal Conflict Management

&
Pages 910-921 | Published online: 30 Oct 2013

REFERENCES

  • Andrews , J.A.Y. and Hirsch , P.M. 1983 . “ Ambushes, shootouts, and knights of the roundtable: The language of corporate takeovers ” . In Organizational Symbolism , Edited by: Pondy , L. R. , Frost , P. , Morgan , G. and Dandridge , T. Greenwich , CT : JAI Press .
  • Argyres , N. and Silverman , S. 2004 . R&D, organization structure, and the development of corporate technological knowledge . Strategic Management Journal , 25 ( 8/9 ) : 929 – 958 .
  • Bannister , F. 2001 . Dismantling the silos: Extracting new value from IT investments in public administration . Information Systems Journal , 11 ( 1 ) : 65 – 84 .
  • Barki , H. and Hartwick , J. 2004 . Conceptualizing the construct of interpersonal conflict . International Journal of Conflict Management , 15 ( 3 ) : 216 – 244 .
  • Bate , P. , Khan , R. and Pye , A. 2000 . Towards a culturally sensitive approach to organization structuring: Where organization design meets organization development . Organization Science , 11 ( 2 ) : 197 – 211 .
  • Boje , D.M. , Fedor , D.B. and Rowland , K. M. 1982 . Myth making: A qualitative step in OD interventions . Journal of Applied Behavioral Science , 18 : 17 – 28 .
  • Bougon , M. 1983 . “ Uncovering cognitive maps: The self-q technique ” . In Beyond method: Social research strategies , Edited by: Morgan , G. Beverly Hills , CA : Sage .
  • Campbell , J.D. 1986 . Similarity and uniqueness: The effects of attribute type, relevance, and individual differences in self-esteem and depression . Journal of Personality and Social Psychology , 50 ( 2 ) : 281 – 294 .
  • Cloke , K. and Goldsmith , J. 2000 . Resolving conflicts at work , San Francisco , CA : Jossey-Bass .
  • Costantino , C. A. and Merchant , C. S. 1996 . Designing conflict management systems: A guide to creating productive and healthy organizations , San Francisco , CA : Jossey-Bass .
  • Cronbach , L. and Shavelson , R. 2004 . My current thoughts on coefficient alpha and successor procedures . Educational and Psychological Measurement , 64 ( 3 ) : 391 – 418 .
  • De Dreu , C. K. W. , van Dierendonck , D. and Dijkstra , M. T. 2004 . Conflict at work and individual well being . International Journal of Conflict Management , 15 : 6 – 26 .
  • De Dreu , C. K.W. and Gelfand , M. J. 2008 . “ Conflict in the workplace: Sources, functions, and dynamics across multiple levels of analysis ” . In The psychology of conflict and conflict management in organizations , Edited by: De Dreu , C. K. W. and Gelfand , M. J. 3 – 54 . New York : Lawrence Erlbaum .
  • Deal , T. E. and Kennedy , A. A. 1982 . Corporate cultures , Reading , MA : Addison-Wesley .
  • Donais , B. 2006 . Workplaces that work , Aurora, Ontario , , Canada : The Cartwright Group .
  • Eisaguirre , L. 2002 . The power of a good fight , Indianapolis , IN : Alpha Books .
  • Ensley , M.D. , Pearson , A.W. and Amason , A.C. 2000 . Understanding the dynamics of new venture top management teams. Cohesion, conflict, and new venture performance . Journal of Business Venturing , 17 : 365 – 386 .
  • Floyd , W. and Lane , P.J. 2000 . Strategizing throughout the organization: Managing role conflict in strategic renewal . The Academy of Management Review , 25 ( 1 ) : 154 – 177 .
  • Goffee , R. and Jones , G. 1998 . The character of a corporation: How your company's culture can make or break your business , London : Harper Business .
  • Goodenough , W.H. 1971 . Culture, language and society , Reading , MA : Addison-Wesley .
  • Harris , L. and Cronen , V. 1979 . A rules-based model forth analysis and evaluation of organizational communication . Communication Quarterly , 12 : 12 – 28 .
  • Helms , M. and Stern , R. 2001 . Exploring the factors that influence employees’ perceptions of their organization's culture . Journal of Management in Medicine , 15 ( 6 ) : 415 – 429 .
  • Hiam , A. 1997 . Assessing behavior in conflict , Amherst , MA : Trainer's Spectrum .
  • Hofstede , G. , Neuijen , B. , Ohayv , D.D. and Sanders , G. 1990 . Measuring organizational cultures: A qualitative and quantitative study across twenty cases . Administrative Science Quarterly , 35 : 286 – 316 .
  • Isenhart , M. and Spangle , M. October) (2006 . Flying Below the Radar: System Changes Made Informally , October) , 25 – 29 . Paper presented at the Conference of the Association for Conflict Resolution .
  • Jehn , K.A. and Bendersky , C. 2003 . “ Intragroup conflict in organizations: A contingency perspective on the conflict–outcome relationship ” . In Research in organizational behavior , Edited by: Staw , B. and Kramer , R. 187 – 242 . Oxford , , UK : Elsevier Science Inc .
  • Jehn , K.A. and Mannix , E.A. 2001 . The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance . The Academy of Management Journal , 44 ( 2 ) : 238 – 251 .
  • Jehn , K. , Rispens , S. and Thatcher , S.M.B. 2010 . The effects of conflict asymmetry on workgroup and individuals outcomes . Academy of Management Journal , 53 : 67 – 89 .
  • Kolb , D. M. and Putnam , L. L. 1992 . “ Introduction: The dialectics of disputing ” . In Hidden conflict in organizations: Uncovering behind the scenes disputes , Edited by: Kolb , D. M. and Bartunek , J. M. Thousand Oaks , CA : Sage .
  • Kreps , G. July) (1981 . Organizational folklore: The Packaging of Company History at RCA , July) , Alta , UT : Paper presented at the ICA/SCA Conference on Interpretive Approaches to Organizational Communication .
  • Lee , S.K.J. and Yu , K. 2004 . Corporate culture and organizational performance . Journal of Managerial Psychology , 19 : 340 – 359 .
  • Lewis , D.S. , French , E. and Steane , P. 1997 . A culture of conflict: Effects affective conflict within an organization . Leadership and Organization Development Journal , 18 : 275 – 280 .
  • Massey , G.R. and Dawes , P.L. 2007 . The antecedents and consequence of functional and dysfunctional conflict between marketing managers and sales managers . Industrial Marketing Management , 36 : 1118 – 1129 .
  • Mitroff , I. I. and Kilmann , R. H. 1976 . “ On organizational stories: An approach to the design and analysis of organizations through myths and stories ” . In The management of organization design , Edited by: Kilmann , R.H. , Pondy , L.R. and Slevin , D.P. 189 – 207 . New York : Elsevier-North Holland .
  • Mohan , M. L. 1993 . Organizational communication and cultural vision: Approaches for analysis , Albany : State University of New York Press .
  • Mohr , A.T. and Puck , J.F. 2007 . Role conflict, general manager job satisfaction and stress and the performance of IJVs . European Management Journal , 25 ( 1 ) : 25 – 35 .
  • Morgan , G. 1988 . Images of organization , London : Sage Publications .
  • O'Reilly , C. and Chatman , J. 1996 . “ Culture as social control: Corporations, cults and commitment ” . In Research in organizational behavior , Edited by: Shaw , B. and Cummings , L. 157 – 200 . Stamford , CT : JAI Press .
  • O'Reilly , C.A. , Chatman , J. and Caldwell , D. 1991 . People and organizational culture: A profile comparison approach to assessing person-organization fit . Academy of Management Journal , 34 ( 3 ) : 487 – 516 .
  • Ostroff , C. , Kinicki , A.J. and Tamkins , M.M. 2003 . “ Organizational climate and culture ” . In Handbook of psychology: Industrial and organizational psychology , Edited by: Borman , W.C. , Ilgen , D.R. and Klimoski , R.J. 565 – 593 . Hoboken , NJ : John Wiley & Sons .
  • Ott , J.S. 1989 . The organizational culture perspective , Pacific Grove , CA : Brooks/Cole Publishing Company .
  • Peters , B.G. and Pierre , J. 1998 . Governance without government? Rethinking public administration . Journal of Public Administration Research Theory , 8 ( 2 ) : 223 – 243 .
  • Peterson , R.A. 1994 . A meta-analysis of Cronbach's coefficient alpha . Journal of Consumer Research , 21 : 381 – 391 .
  • Pfeffer , J. 1981 . “ Management as symbolic action: The creation and maintenance of organizational paradigms ” . In Research in organizational behavior , Edited by: Cummings , L.L. and Staw , B.M. 1 – 52 . Greenwich , CT : JAI Press .
  • Pondy , L.R. 1969 . Varieties of organizational conflict . Administrative Science Quarterly , 14 : 499 – 505 .
  • Rahim , M.A. 1983 . A measure of styles of handling interpersonal conflict . The Academy of Management Journal , 26 ( 2 ) : 368 – 376 .
  • Rashid , M.Z.A. , Sambasivan , M. and Rahman , A.A. 2003 . The influence of organizational culture on attitudes toward organizational change . Leadership & Organization Development Journal , 25 ( 2 ) : 161 – 179 .
  • Rossi , I. and O'Higgins , E. 1980 . “ The development of theories of culture ” . In People in culture , Edited by: Rossi , I. 31 – 78 . New York : Praeger .
  • Rowlinson , M. and Proctor , S. 1999 . Organizational culture and business history . Organizational Studies , 20 : 369 – 396 .
  • Schaubroeck , J. , Ganster , D. C. , Sime , W. E. and Ditman , D. 1993 . A field experiment testing supervisory role clarification . Personnel Psychology , 46 : 1 – 25 .
  • Schein , E. H. 1992 . Organizational culture and leadership: A dynamic view , San Francisco : Jossey-Bass .
  • Schein , E.H. 2000 . “ Sense and nonsense about culture and climate ” . In Handbook of organizational culture and climate , Edited by: Ashkanasy , N. M. , Wilderom , C. P. M. and Peterson , M. F. Thousand Oaks , CA : Sage .
  • Scott , W.R. 2001 . Institutions and organizations , Thousand Oaks , CA : Sage Publications .
  • Shapira , Z. 2000 . Governance in organizations: A cognitive perspective . Journal of Management and Governance , 4 : 53 – 67 .
  • Siehl , C. and Martin , J. 1981 . Learning Organizational Culture , Working Paper, Graduate School of Business, Stanford University .
  • Singh , P. and Mangat , N.S. 1996 . Elements of survey sampling , Dordrecht , , Netherlands : Kluwer Academic Publishing .
  • Slaikeu , K. A. and Hasson , R. H. 1998 . Controlling the costs of conflict: How to design a system for your organization , San Francisco , CA : Jossey-Bass .
  • Smircich , L. 1983a . “ Organizations as shared meanings ” . In Organizational symbolism , Edited by: Pondy , L.R. , Frost , P. , Morgan , G. and Dandridge , T. Greenwich , CT : JAI Press .
  • Smircich , L. 1983b . “ Studying organizations as cultures ” . In Beyond method: Social research strategies , Edited by: Morgan , G. Beverly Hills , CA : Sage .
  • Starling , G. 2011 . Managing the public sector , USA : Wadsworth Cengage Learning .
  • Sweeney , E.P. and Hardaker , G. 1994 . The importance of organizational and national culture . European Business Review , 94 : 3 – 14 .
  • Thatcher , S.M.B. , Jehn , K.A. and Zanutto , E. 2003 . Cracks in diversity research: The effects of diversity faultlines on conflict and performance . Group Decision and Negotiation , 12 : 217 – 241 .
  • Thomas , K.W. 1992 . Conflict and conflict management: Reflections and update . Journal of Organizational Behavior , 13 : 265 – 274 .
  • Tichy , N.M. 1982 . Managing change strategically: The technical, political, and cultural keys . Organizational Dynamics , 9 : 59 – 80 .
  • Tjosvold , D. , Hui , C. , Ding , D.Z. and Hu , J. 2003 . Conflict values and team relationships: Conflict's contribution to team effectiveness and citizenship in China . Journal of Organizational Behavior , 24 ( 1 ) : 69 – 88 .
  • Wacker , G. 1981 . Toward a cognitive methodology of organizational assessment . Journal of Applied Behavioral Science , 17 : 114 – 129 .
  • Wallace , J. , Hunt , J. and Richards , C. 1999 . The relationship between organizational culture, organizational climate and managerial values . The International Journal of Public Sector Management , 12 : 548 – 564 .
  • Weiss , J. and Hughes , J. 2005 . Want collaboration? Accept- and actively manage- conflict . Harvard Business Review , 83 ( 3 ) : 1 – 12 .
  • Wilkins , A. and Martin , J. 1980 . Organizational Legends , Working Paper, Graduate School of Business, Stanford University .
  • Xin , C.R. and Pelled , L.H. 2003 . Supervisor-subordinate conflict and perceptions of leadership behavior: A field study . The Leadership Quarterly , 14 : 25 – 40 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.