852
Views
18
CrossRef citations to date
0
Altmetric
Articles

Comparison of a Multidimensional to a Unidimensional Measure of Public Service Motivation: Predicting Work Attitudes

References

  • Agho, A. O., Mueller, C. W., & Price, J. L. (1993). Determinants of employee job satisfaction: An empirical test of a causal model. Human Relations, 46, 1007–1027. doi:10.1177/001872679304600806
  • Alonso, P., & Lewis, G. B. (2001). Public service motivation and job performance: Evidence from the federal sector. American Review of Public Administration, 31, 363–380. doi:10.1177/02750740122064992
  • Bellé, N., & Cantarelli, P. (2012). Public service motivation: The state of the art. In G. Tria, & G. Valotti (Eds.), Reforming the public sector: How to achieve better transparency, service, and leadership (pp. 96–126). Washington, DC: Brookings Institution Press.
  • Bozeman, B., & Su, X. (2015). Public service motivation concepts and theory: A critique. Public Administration Review, 75, 700–710. doi:10.1111/puar.2015.75.issue-5
  • Brenninkmeijer, V., & VanYperen, N. (2003). How to conduct research on burnout: Advantages and disadvantages of a unidimensional approach in burnout research. Occupational & Environmental Medicine, 60 (Suppl I), i16–i20. doi:10.1136/oem.60.suppl_1.i16
  • Brewer, G. A., & Selden, S. C. (2000). Why elephants gallop: Assessing and predicting organizational performance in federal agencies. Journal of Public Administration Research and Theory, 10, 685–712. doi:10.1093/oxfordjournals.jpart.a024287
  • Bright, L. (2007). Does person-organization fit moderate the relationship between public service motivation and the job performance of public employees? Review of Public Personnel Administration, 27, 361–379. doi:10.1177/0734371X07307149
  • Bright, L. (2008). Does public service motivation really make a difference on the job satisfaction and turnover intentions of public employees? American Review of Public Administration, 38, 149–166. doi:10.1177/0275074008317248
  • Cable, D. M., & DeRue, D. S. (2002). The convergent and discriminant validity of subjective fit perceptions. Journal of Applied Psychology, 87, 875–884. doi:10.1037/0021-9010.87.5.875
  • Camilleri, E. (2006). Towards developing an organizational commitment: Public service motivation model for Maltese public service employees. Public Policy and Administration, 21, 63–83. doi:10.1177/095207670602100105
  • Cerase, F. P., & Farinella, D. (2009). Public service motivation: How does it relate to management reforms and changes in the working situation of public organisations: A case study of the Italian revenue agency. Public Policy and Administration, 24, 281–308. doi:10.1177/0952076709103812
  • Chatman, J. A. (1989). Improving interactional organizational research: A model of person-organization fit. Academy of Management Review, 14, 333–349.
  • Christensen, R. K., & Wright, B. E. (2011). The effects of public service motivation on job choice decisions: Disentangling the contributions of person-organization fit and person-job fit. Journal of Public Administration Research and Theory, 21, 723–743. doi:10.1093/jopart/muq085
  • Clerkin, R. M., Paynter, S. R., & Taylor, J. K. (2009). Public service motivation in undergraduate giving and volunteering decisions. American Review of Public Administration, 39, 675–698. doi:10.1177/0275074008327512
  • Coursey, D., Yang, K., & Pandey, S. K. (2012). Public service motivation (PSM) and support for citizen participation: A test of Perry and Vandenabeele’s reformulation of PSM theory. Public Administration Review, 72, 572–582. doi:10.1111/puar.2012.72.issue-4
  • Coursey, D. H., & Pandey, S. K. (2007a). Public service motivation measurement: Testing an abridged version of Perry’s proposed scale. Administration & Society, 39, 547–568. doi:10.1177/0095399707303634
  • Coursey, D. H., & Pandey, S. K. (2007b). Content domain, measurement, and validity of the red tape concept: A second-order confirmatory factor analysis. American Review of Public Administration, 37, 342–361. doi:10.1177/1049731506290269
  • Coursey, D. H., Perry, J. L., Brudney, J. L., & Littlepage, L. (2008). Psychometric verification of Perry’s public service motivation instrument: Results for volunteer exemplars. Review of Public Personnel Administration, 28, 79–90. doi:10.1177/0734371X07309523
  • Crewson, P. E. (1997). Public-service motivation: Building empirical evidence of incidence and effect. Journal of Public Administration Research and Theory, 7, 499–518. doi:10.1093/oxfordjournals.jpart.a024363
  • DeHart‐Davis, L., Marlowe, J., & Pandey, S. K. (2006). Gender dimensions of public service motivation. Public Administration Review, 66, 873–887. doi:10.1111/puar.2006.66.issue-6
  • Diamantopoulos, A., & Siguaw, J. A. (2006). Formative versus reflective indicators in organizational measure development: A comparison and empirical illustration. British Journal of Management, 17, 263–282. doi:10.1111/bjom.2006.17.issue-4
  • Fields, D. L. (2002). Taking the measure of work: A guide to validated scales for organizational research and diagnosis. Thousand Oaks, CA: Sage.
  • Giauque, D., Ritz, A., Varone, F., & Anderfuhren-Biget, S. (2012). Resigned but satisfied: The negative impact of public service motivation and red tape on work satisfaction. Public Administration, 90, 175–193. doi:10.1111/j.1467-9299.2011.01953.x
  • Giauque, D., Ritz, A., Varone, F., Anderfuhren-Biget, S., & Waldner, C. (2011). Putting public service motivation into context: A balance between universalism and particularism. International Review of Administrative Sciences, 77, 227–253. doi:10.1177/0020852311399232
  • Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: A global perspective (7th ed.). Upper Saddle River: Pearson Education.
  • Haughton, D. M., Oud, J. H., & Jansen, R. A. (1997). Information and other criteria in structural equation model selection. Communications in Statistics-Simulation and Computation, 26, 1477–1516. doi:10.1080/03610919708813451
  • Homberg, F., McCarthy, D., & Tabvuma, V. (2015). A meta-analysis of the relationship between public service motivation and job satisfaction. Public Administration Review, 75, 711–722. doi:10.1111/puar.2015.75.issue-5
  • Hsieh, C. W., Yang, K., & Fu, K. J. (2012). Motivational bases and emotional labor: Assessing the impact of public service motivation. Public Administration Review, 72, 241–251. doi:10.1111/j.1540-6210.2011.02499.x
  • Jaramillo, F., Mulki, J. P., & Marshall, G. W. (2005). A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research. Journal of Business Research, 58, 705–714. doi:10.1016/j.jbusres.2003.10.004
  • Jöreskog, K. G., & Sörbom, D. (2005). LISREL 8.72 (Computer Software). Lincolnwood, IL: Scientific Software International.
  • Kim, S. (2005a). Individual-level factors and organizational performance in government organizations. Journal of Public Administration Research and Theory, 15, 245–261. doi:10.1093/jopart/mui013
  • Kim, S. (2005b). Gender differences in the job satisfaction of public employees: A study of Seoul Metropolitan Government, Korea. Sex Roles, 52, 667–681. doi:10.1007/s11199-005-3734-6
  • Kim, S. (2006). Public service motivation and organizational citizenship behavior in Korea. International Journal of Manpower, 27, 722–740. doi:10.1108/01437720610713521
  • Kim, S. (2009a). Revising Perry’s measurement scale of public service motivation. American Review of Public Administration, 39, 149–163. doi:10.1177/0275074008317681
  • Kim, S. (2009b). Testing the structure of public service motivation in Korea: A research note. Journal of Public Administration Research and Theory, 19, 839–851. doi:10.1093/jopart/mup019
  • Kim, S. (2011). Testing a revised measurement of public service motivation: Reflective versus formative specification. Journal of Public Administration Research and Theory, 21, 521–546. doi:10.1093/jopart/muq048
  • Kim, S. (2012). Does person‐organization fit matter in the public sector? Testing the mediating effect of person‐organization fit in the relationship between public service motivation and work attitudes. Public Administration Review, 72, 830–840.
  • Kim, S., & Vandenabeele, W. (2010). A strategy for building public service motivation research internationally. Public Administration Review, 70, 701–709. doi:10.1111/puar.2010.70.issue-5
  • Kim, S., Vandenabeele, W., Wright, B. E., Andersen, L. B., Cerase, F. P., Christensen, R. K. … De Vivo, P. (2013). Investigating the structure and meaning of public service motivation across populations: Developing an international instrument and addressing issues of measurement invariance. Journal of Public Administration Research and Theory, 23, 79–102. doi:10.1093/jopart/mus027
  • Leisink, P., & Steijn, B. (2009). Public service motivation and job performance of public sector employees in The Netherlands. International Review of Administrative Sciences, 75, 35–52. doi:10.1177/0020852308099505
  • Liou, K. T., & Nyhan, R. C. (1994). Dimensions of organizational commitment in the public sector: An empirical assessment. Public Administration Quarterly, 18, 99–118.
  • Lipsey, M. W., & Wilson, D. B. (2001). Practical meta-analysis. Thousand Oaks, CA: Sage.
  • Liu, B., Hui, C., Hu, J., Yang, W., & Yu, X. (2011). How well can public service motivation connect with occupational intention? International Review of Administrative Sciences, 77, 191–211. doi:10.1177/0020852310390287
  • Liu, B., Tang, N., & Zhu, X. (2008). Public service motivation and job satisfaction in China: An investigation of generalisability and instrumentality. International Journal of Manpower, 29, 684–699. doi:10.1108/01437720810919297
  • Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extensions and test of a three-component conceptualization. Journal of Applied Psychology, 78, 538–551. doi:10.1037/0021-9010.78.4.538
  • Moynihan, D. P., & Pandey, S. K. (2007a). The role of organizations in fostering public service motivation. Public Administration Review, 67, 40–53. doi:10.1111/puar.2007.67.issue-1
  • Moynihan, D. P., & Pandey, S. K. (2007b). Finding workable levers over work motivation: Comparing job satisfaction, job involvement, and organizational commitment. Administration & Society, 39, 803–832. doi:10.1177/0095399707305546
  • Moynihan, D. P., & Pandey, S. K. (2010). The big question for performance management: Why do managers use performance information? Journal of Public Administration Research and Theory, 20, 849–866. doi:10.1093/jopart/muq004
  • Moynihan, D. P., Vandenabeele, W., & Blom-Hansen, J. (2013). Debate: Advancing public service motivation research. Public Money & Management, 33, 288–289. doi:10.1080/09540962.2013.799835
  • Naff, K. C., & Crum, J. (1999). Working for America: Does PSM make a difference? Review of Public Personnel Administration, 19, 5–16. doi:10.1177/0734371X9901900402
  • O’Reilly, C. A., Chatman, J., & Caldwell, D. F. (1991). People and organizational culture: A profile comparison approach to assessing person-organization fit. Academy of Management Journal, 34, 487–516. doi:10.2307/256404
  • Paarlberg, L. E., Perry, J. L., & Hondeghem, A. (2008). From theory to practice: Strategies for applying public service motivation. In J. L. Perry, & A. Hondeghem (Eds.), Motivation in public management: The call of public service (pp. 268–293). Oxford, UK: Oxford University Press.
  • Pandey, S. K., Wright, B. E., & Moynihan, D. P. (2008). Public service motivation and interpersonal citizenship behavior in public organizations: Testing a preliminary model. International Public Management Journal, 11, 89–108. doi:10.1080/10967490801887947
  • Perry, J. L. (1996). Measuring public service motivation: An assessment of construct reliability and validity. Journal of Public Administration Research and Theory, 6, 5–22. doi:10.1093/oxfordjournals.jpart.a024303
  • Perry, J. L. (1997). Antecedents of public service motivation. Journal of Public Administration Research and Theory, 7, 181–197. doi:10.1093/oxfordjournals.jpart.a024345
  • Perry, J. L., & Hondeghem, A. (2008). Motivation in public management: The call of public service: The call of public service. Oxford, UK: Oxford University Press.
  • Perry, J. L., Hondeghem, A., & Wise, L. R. (2010). Revisiting the motivational bases of public service: Twenty years of research and an agenda for the future. Public Administration Review, 70, 681–690. doi:10.1111/puar.2010.70.issue-5
  • Perry, J. L., & Vandenabeele, W. (2015). Public service motivation research: Achievements, challenges, and future directions. Public Administration Review, 75, 692–699. doi:10.1111/puar.2015.75.issue-5
  • Perry, J. L., & Wise, L. R. (1990). The motivational bases of public service. Public Administration Review, 50, 367–373. doi:10.2307/976618
  • Reisel, W. D., & Banai, M. (2002). Comparison of a multidimensional and a global measure of job insecurity: Predicting job attitudes and work behaviors. Psychological Reports, 90, 913–922. doi:10.2466/pr0.2002.90.3.913
  • Ritz, A., Brewer, G. A., & Neumann, O. (2013, June 20–22). Public service motivation: A systematic literature review and outlook. Prepared for the 2013 Public Management Research Association Conference, University of Madison-Wisconsin, Wisconsin.
  • Ritz, A., & Waldner, C. (2011). Competing for future leaders. A study of attractiveness of public sector organizations to potential job applicants. Review of Public Personnel Administration, 31, 291–316. doi:10.1177/0734371X11408703
  • Scott, P. G., & Pandey, S. K. (2005). Red tape and public service motivation: Findings from a national survey of managers in state health and human services agencies. Review of Public Personnel Administration, 25, 155–180. doi:10.1177/0734371X04271526
  • Steiger, J. H. (1980). Tests for comparing elements of a correlation matrix. Psychological Bulletin, 87, 245–251. doi:10.1037/0033-2909.87.2.245
  • Steijn, B. (2008). Person-environment fit and public service motivation. International Public Management Journal, 11, 13–27. doi:10.1080/10967490801887863
  • Taylor, J. (2007). The impact of public service motives on work outcomes in Australia: A comparative multi-dimensional analysis. Public Administration, 85, 931–959. doi:10.1111/padm.2007.85.issue-4
  • Taylor, J. (2008). Organizational influence, public service motivation and work outcomes: An Australian study. International Public Management Journal, 11, 67–88. doi:10.1080/10967490801887921
  • Vandenabeele, W. (2008a). Government calling: Public service motivation as an element in selecting government as an employer of choice. Public Administration, 86, 1089–1105.
  • Vandenabeele, W. (2008b). Development of a Public service motivation measurement scale: Corroborating and extending Perry’s measurement instrument. International Public Management Journal, 11, 143–167. doi:10.1080/10967490801887970
  • Vandenabeele, W. (2009). The mediating effect of job satisfaction and organizational commitment on self-reported performance: More robust evidence of the PSM-performance relationship. International Review of Administrative Sciences, 75, 11–34. doi:10.1177/0020852308099504
  • Warren, D. C., & Chen, L. (2013). A meta-analysis of the relationship between public service motivation and performance. In E. J. Ringquist (Ed.), Meta-analysis for public management and policy (pp. 442–474). San Francisco, CA: Jossey-Bass.
  • Williams, L. J., Vandenberg, R. J., & Edwards, J. R. (2009). Structural equation modeling in management research: A guide for improved analysis. Academy of Management Annals, 3, 543–604. doi:10.1080/19416520903065683
  • Wright, B. E. (2008). Methodological challenges associated with public service motivation research. In J. L. Perry, & A. Hondeghem (Eds.), Motivation in public management: The call of public service (pp. 80–98). Oxford, UK: Oxford University Press.
  • Wright, B. E., Christensen, R. K., & Pandey, S. K. (2013). Measuring public service motivation: Exploring the equivalence of existing global measures. International Public Management Journal, 16, 197–223. doi:10.1080/10967494.2013.817242
  • Wright, B. E., Moynihan, D. P., & Pandey, S. K. (2012). Pulling the levers: Transformational leadership, public service motivation, and mission valence. Public Administration Review, 72, 206–215. doi:10.1111/puar.2012.72.issue-2
  • Wright, B. E., & Pandey, S. K. (2008). Public service motivation and the assumption of person-organization fit testing the mediating effect of value congruence. Administration & Society, 40, 502–521. doi:10.1177/0095399708320187
  • Wright, B. E., & Pandey, S. K. (2011). Public organizations and mission valence when does mission matter? Administration & Society, 43, 22–44. doi:10.1177/0095399710386303

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.