453
Views
7
CrossRef citations to date
0
Altmetric
Articles

A Serious Game: Performance Management in Italian Ministries

, &

References

  • Abma, T., & Noordegraaf, M. (2003). Management by measurement? Public management practices amidst ambiguity. Public Administration, 81(4), 853–871.
  • Arellano-Gault, D., Demortain, D., Rouillard, C., & Thoening, J. C. (2013). Bringing public organization and organizing back in. Organization Studies, 34(2), 145–167.
  • Behn, R. (2003). Why measure performance? Different purpose require different measures. Public Administration Review, 63(5), 586–606.
  • Bevan, G., & Hood, C. (2006). What ’s measured is what matters: Targets and gaming in the english public health care system. Public Administration, 84(3), 517–538.
  • Bouckaert, G., & Peters, B. G. (2002). Performance measurement and management. The Achilles’ Heel in administrative modernization. Public Performance and Management Review, 25(4), 359–362.
  • Capano, G. (2003). Administrative traditions and policy change: When policy paradigms matter. The case of italian administrative reform during the 1990s. Public Administration, 81(4), 781–801.
  • Chevauchez, B. (2014). The use of performance information in resource allocation. In S. Lanau, A. Tuladhar, B. Chevauchez, G. Esposito, N. Jassaud, & S. Segal (Eds.), Italy: Selected issues paper, Country Report No. 14/284 (pp. 61–70). Washington: International Monetary Fund.
  • Christensen, T., Laegreid, P. & Stigen, I. M. (2006). Performance management and public sector reform: The Norwegian Hospital reform. International Public Management Journal, 9(2), 113–139.
  • CIVIT. (2012). Relazione sulla Performance delle Amministrazioni Centrali Anno 2011. Rome.
  • Corte dei conti. (2012). Indagine sulla Riorganizzazione dei Controlli Interni ai Sensi del d.lgs. 150/2009: Ritardi Applicativi e Difficoltà Operative. Rome: Sezione Centrale di Controllo sulla Gestione delle Amministrazioni dello Stato.
  • De Bont, A., & Grit, K. (2011). Unexpected advantages of less accurate performance measurements. How simple prediction data works in a complex setting regarding the use of medications. Public Administration, 90(2), 497–510.
  • Denisi, A., & Smith, C. E. (2014). Performance appraisal, performance management, and firm-level performance: A review, a proposed model, and new directions for future research. The Academy of Management Annals, 8(1), 127–179.
  • Diefenbach, T. (2009). New public management in public sector organisations: The dark sides of managerialistic “Enlightenment”. Public Administration, 87(4), 892–899.
  • Espeland, W. N., & Sauder M. (2007). Rankings and reactivity: How public measures recreate social worlds. American Journal of Sociology, 113(1), 1–40.
  • Hood, C. (1995). Emerging issues in public administration. Public Administration, 73(1), 165–183.
  • LeGrand J. (2003). Motivation, agency and public policy. Oxford: Oxford University Press
  • Maitlis, S., & Christianson, M. (2014). Sensemaking in organizations: Taking stock and moving forward. The Academy of Management Annals, 8(1), 57–125.
  • Micheli, P., & Neely, A. (2010). Performance measurement in the English public sector: Searching for the golden thread. Public Administration Review, 70(4), 591–600.
  • Micheli, P., & Mari, L. (2014). The theory and practice of performance measurement. Management Accounting Research, 25(2), 147–156.
  • Miller, P., & Power, M. (2013). Accounting, organizing, and economizing: Connecting accounting research and organization theory. The Academy of Management Annals, 7(1), 557–605.
  • Ministry of public administration. (2009). Riforma brunetta. Cosa abbiamo imparato dagli altri paesi. Retrieved from http://www.funzionepubblica.gov.it/media/155316/riforma_brunetta_e_gli_altri_paesi.pdf
  • Modell, S. (2005). Performance management in the public sector: Past experiences, current practices and future challenges. Australian Accounting Review, 15(3), 56–66.
  • Ongaro, E., & Valotti, G. (2008). Public Management reform in Italy: Explaining the implementation gap. The International Journal of Public Sector Management, 21(2), 174–204.
  • Perry, J. L., Engbers, T. A., & Jun, S. Y. (2009). Back to the future? Performance-related pay, empirical research, and the perils of persistence. Public Administration Review, 69(1), 39–51.
  • Pollitt, C. (2009). Bureaucracies remember, post-bureaucratic organizations forget? Public Administration, 87(2), 198–218.
  • Rittel, H. V., & Webber, M. M. (1973). Dilemmas in a general theory of planning. Policy Sciences, 4(2), 155–169.
  • Sitkin, S. B. (2010). Sense-making in organizational control. Research in the Sociology of Organizations, 28, 409–418.
  • Spekle, R. F, & Verbeeten, F. H. M. (2014). The use of performance measurement systems in the public sector: Effects on performance. Management Accounting Research, 25(2), 131–146.
  • Thomas, P. G. (2004). Performance measurement, reporting, obstacles and accountability: Recent trends and future directions. Canberra, Australia: ANU E Press, The Australian National University Retrieved from http://press.anu.edu.au//anzsog/performance/pdf/performance-whole.pdf
  • Van Thiel, S., & Leeuw, F. L. (2002). The performance paradox in the public sector. Public Performance and Management Review, 25(3), 267–281.
  • Weick, K. (1976). Educational organizations as Loosely coupled systems. Administrative Science Quarterly, 21(1), 1–19.
  • Yin, R. K. (1994). Case study research: Design and methods (2nd ed.). Newbury Park, CA: Sage Publications.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.