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Original Articles

Innovations in performance measurement systems: a comparative perspective

Pages 491-519 | Published online: 29 Aug 2007

References

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  • Rainey , Hal and Wechsler , Barton . 1989 . “ Managing Government Corporations and Enterprises ” . In Handbook of Public Administration , Edited by: Rabin , Jack , Hildreth , Bartley W. and Miller , Gerald J. 500 New York : Dekker . Public enterprise is defined as “an organization that is operated under government auspices to produce products or services specified or approved by government officials, but which is given more autonomy from governmental controls and oversight than are normal government agencies.” In Ghana for instance, public enterprises can be found in such sectors as transportation, public utilities, agriculture, and procurement
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  • Ibid., p. 524
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  • Ibid.
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  • Jones . Op. Cit.
  • Shaikh , Abdul Hafeez . 1990 . A Performance Evaluation System for State-Owned Enterprises in Ghana . Public Enterprise , 10 : 305 – 316 . Adda, Op. Cit. The State Enterprises Commission. The SOE Reform Program (1984/1992): Review and Recommendations, The State Enterprises Commission, Accra-Ghana, 1992
  • Grizzle . Op. Cit. Kamensky, Op. Cit.; Poister, Theodore. Performance Monitoring, Lexington Books, Lexington, MA, 1983; U.S. General Accounting Office. Performance Measurement: An Important Tool in Managing for Results, U.S. General Accounting Office, Washington, D.C., 1992; Wholey, Joseph. Evaluation: Promise and Performance, The Urban Institute, Washington, D.C., 1979; Wholey and Hatry, Op. Cit.
  • Miner , John . 1980 . Theories of Organizational Behavior , Hinsdale, IL : The Dryden Press .
  • Eisenhardt . Op. Cit. , 60
  • Komaki , J. L. 1986 . Toward Effective Supervision: An Operant Analysis and Comparison of Managers at Work . Journal of Applied Psychology , 74 : 270 – 279 .
  • Honig , Werner and Stadden , J.E.R. 1977 . Handbook of Operant Behavior , Engelwood Cliffs, NJ : Prentice-Hall . Kazdin, Alan E. Behavior Modification in Applied Settings, Dorsey, Homewood, IL, 1980; Luthans, F. “Leadership: A Proposal for a Social Learning Theory Base and Observational and Functional Analysis Techniques to Measure Leader Behavior,” in Hunt, James G. and Larson, Lars L. (eds.). Crosscurrents in Leadership, Southern Illinois University Press, Carbondale, 1979
  • U.S. National Performance Review . Op. Cit.
  • Michael , Jensen and Murphy , K.J. 1990 . Performance Pay and Top-Management Incentives . Journal of Political Economy , 98 : 225 – 264 .
  • Lawler , Edward. III. 1981 . Pay and Organizational Development , Reading, MA : Addison-Wesley . Lawler, Edward E. III. Pay and Organizational Effectiveness: A APsychological View, McGraw-Hill, New York, 1971; Pearce, J., Stevenson, W., and Perry, J. “Managerial Compensation Based on Organizational Performance: A Time-Series Analysis of the Effects of Merit Pay.” Academy of Managemnt Journal 28 (1985): 261-278; Ungson, G.R. and Steers, R.M. “Motivation and Politics in Executive Compensation.” Academy of Managemnt Review 9 (1984): 313-323
  • Eisenhardt . Op. Cit.
  • Islam , Nasir . 1993 . Enterprise Reform: Managerial Autonomy, Accountability and Performance Contracts . Public Administration and Development , 13 : 129 – 152 . The State Enterprises Commission, Op. Cit. Other studies reveal the problems identified are pervasive in most countries in the developing world where performance measurement systems have been instituted. A summary of these examples are noted in
  • Bavon , Aloysius . 1994 . Public Enterprise Reform in Ghana: A Study of the Eflects of Institutional Change on Organizational Performance , Tallahassee : Florida State University . Unpublished doctoral dissertation

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