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Original Articles

Renewing canada's federal public service

Pages 103-120 | Published online: 26 Jun 2007

References

  • Paquet , Gilles . 1990 . The Internationalization of Domestic Firms and Governments: Anamorphous of a Palaver . Science and Public Policy , 17 ( 5 ) October : 330 – 331 .
  • Massé , Marcel . 1993 . Partners in the Management of Canada: The Changing Roles of Government and the Public Service . Optimum: The Journal of Public Sector Management , 24-1 ( 5 ) November : 50 The Chretien government has not to this point launched a public service renewal program. However, there is a program review initiative underway which is intended to rethink whether certain programs should be administered by the federal government, be significantly altered in terms of delivery or simply terminated. Although the Liberals have not formally disagreed with the organizational development efforts outlined in Public Service 2000, given today's unrelenting resource pressures, they believe that more fundamental questions need to be posed.
  • Tellier , Paul . 1990 . Public Service 2000: The Renewal of the Public Service . Canadian Public Administration , 33-2 ( 5 ) Summer : 30 At the time of writing the author was Canada's top federal public servant (Clerk of the Privy Council and Secretary to the Cabinet)
  • Office of the Prime Minister Canada . 1989 . Public Service 2000: The Renewal of the Public Service of Canada , 45 – 49 . Ottawa : Minister of Supply and Services Canada .
  • Office of th Prime Minister Canada . 1989 . Public Service 2000: The Renewal of the Public Service of Canada , 45 – 46 . Ottawa : Minister of Supply and Services Canada .
  • Treasury Board of Canada . 1991 . Becoming a Special Operating Agency , 1 Ottawa : Treasury Board Secretariat .
  • Baker , Walter . 1980 . The Triple E Movement and Productivity in Canada's Federal Public Sector . Optimum: The Journal of Public Sector Management , 11-3 : 5 – 20 .
  • Farquhar , Catherine and Johnston , Catherine . 1990 . Total Quality Management: A Competitive Imperative . Conference Board of Canada . 1990 , Ottawa. pp. 1 – 2 . 69-90E
  • McIntosh , Robert . 1991 . Public Service 2000: The Employee Perspective . Canadian Public Administration , 34-3 : 504 – 505 .
  • Government of the United States . June 1990 . How To Get Started Implementing Total Quality Management , June , Office of Personnel Management .
  • Clemmer , Jim . 1991 . How Is Your Quality Management? . Canadian Business Review , 18-1 Spring : 40
  • Organizational Effectiveness Research Group . 1993 . Focusing on the Customer: A Catalyst for Change in the Public Sector . Conference Board of Canada . 1993 , Ottawa. pp. 6 109-93
  • Farquhar , Catherine and Johnston , Catherine . 1990 . Total Quality Management: A Competitive Imperative . Conference Board of Canada . 1990 , Ottawa. pp. 6 69-90E

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