Publication Cover
Communicatio
South African Journal for Communication Theory and Research
Volume 38, 2012 - Issue 3: African communication/media theory
181
Views
2
CrossRef citations to date
0
Altmetric
Organisational and management communication

Towards contextualising stakeholder relationship indicators for corporate–community relationships

Pages 349-364 | Received 26 Apr 2012, Accepted 10 Aug 2012, Published online: 22 Nov 2012

REFERENCES

  • Babarinde , O.A. 2009 . Bridging the economic divide in the Republic of South Africa: A corporate social responsibility perspective . Thunderbird International Business Review , 51 ( 4 ) : 355 – 368 .
  • Bruning , S.D. and Galloway , T. 2003 . Expanding the organisation-public relationship scale: Exploring the role that structural and personal commitment play in organisation-public relationships . Public Relations Review , 29 : 309 – 319 .
  • Bruning , S.D. and Ledingham , J.A. 1999 . Relationships between organisations and publics: Development of a multi-dimensional organisation-public relationship scale . Public Relations Review , 25 ( 2 ) : 157 – 170 .
  • Burger , K.M. 2009 . Businesses’ social engagement, public relations and social development: A beyond modernist conceptual model . Doctoral dissertation , University of South Africa , Pretoria .
  • Byrne , E. and Sahay , S. 2007 . Participatory design for social development: A South African case study on community-based health information systems . Information Technology for Development , 13 ( 1 ) : 71 – 94 .
  • Community Agency for Social Enquiry (CASE) . 2003 . Municipal service delivery partnerships . http://www.case.org.za/images/docs/municipal_service_delivery.pdf (accessed 10 December 2009) .
  • Cooper , S. 2004 . Corporate social performance: A stakeholder approach , Aldershot : Ashgate .
  • Du Plessis , N. and B. Steyn . 2005 . A strategic approach to development management and development communications . Paper delivered at the 12th International Public Relations Research Symposium (BledCom 2005) , 1–3 July , Lake Bled , Slovenia . http://www.digitalmgmt.com (accessed 25 February 2008) .
  • Fourie , P. and Meyer , M. 2010 . The politics of Aids denialism , Surrey : Ashgate .
  • Freeman , R.E. , Harrison , J.S. , Wicks , A.C. , Parmar , B.L. and De Colle , S. 2010 . Stakeholder theory: The state of the art , Cambridge : Cambridge .
  • Freeman , R.E. and Reed , D.L. 1983 . Stockholders and stakeholders: A new perspective on corporate governance . California Management Review , 25 ( 3 ) : 88 – 106 .
  • Greeff , W.J. 2011 . Different salves for different sores: International research remedies for a South African communication context . Communitas , 16 : 113 – 129 .
  • Grunig , J.E. 2002 . Qualitative methods for assessing relationships between organizations and publics . The Institute for Public Relations . http://www.instituteforpr.org/research_single/qualitative_methods_assessing/ (accessed 18 September 2010) .
  • Grunig , L.A. , Grunig , J.E. and Ehling , W.P. 1992 . “ What is an effective organization? ” . In Excellence in public relation and communication management , Edited by: Grunig , J.E. Hillsdale , NJ : Lawrence Erlbaum .
  • Helmig , B. , Jegers , M. and Lapsley , I. 2004 . Challenges in managing non-profit organizations: A research overview . International Journal of Voluntary and Non-profit Organizations , 15 ( 2 ) : 101 – 116 .
  • Hodge , M.M. and Piccolo , R.F. 2005 . Funding source, board involvement techniques, and financial vulnerability in non-profit organizations: A test of resource dependence . Non-profit Management and Leadership , 16 ( 2 ) : 171 – 190 .
  • Holtzhausen , L. and L.M. Fourie . 2010 . Employees’ perceptions of corporate identity management in relation to relationship management at the North-West University . Paper read at the annual SACOMM conference , 27 Sept , Johannesburg , South Africa .
  • Hon , L. and J.E. Grunig . 1999 . Guidelines for measuring relationship in public relations . The Institute for Public Relations . http://www.instituteforpr.org/research_single/ (accessed 18 September 2010) .
  • Huesca , R. 2002 . “ Participatory approaches to communication for development ” . In Handbook of international and intercultural communication , Edited by: Mody , B. and Gudykunst , W. Thousand Oaks , CA : Sage .
  • Institute of Directors Southern Africa (IoDSA) . 2009 . King report on governance for South Africa 2009 . Johannesburg : IoDSA .
  • Institute for Public Relations (IPR) . 1999 . Guidelines for measuring relationship in public relations . http://www.instituteforpr.org/search/results/2d35d02775ab15298a564b030f9f8906/ (accessed 12 November 2010) .
  • Jacobson , T.L. and Kolluri , S. 1999 . “ Participatory communication as communicative action ” . In Theoretical approaches to participatory communication , Edited by: Jacobson , T. and Servaes , J. Hampton , NY : Cresskill .
  • Jahansoozi , J. 2002 . Public relations and the relational perspective – an exploration of relationship characteristics: Researching an appropriate framework for evaluating the relationships between publics and organisations . Proceedings from the 9th International Public Relations Research Symposium , 4–7 July , Lake Bled , Slovenia .
  • Johannesburg Stock Exchange (JSE) . 2010 . Development of the index . http://www.jse.co.za/AboutUs/SRI/Development_of_Index.aspx (accessed 12 November 2010) .
  • Ledingham , J.A. 2003 . Explicating relationship management as a general theory of public relations . Journal of Public Relations Research , 15 ( 2 ) : 181 – 198 .
  • Ledingham , J.A. and Bruning , S.D. 1998 . Relationship management in public relations: Dimensions of an organisation-public relationship . Public Relations Review , 24 ( 1 ) : 55 – 65 .
  • Lindenberg , M. 2001 . Are we at the cutting edge or the blunt edge? Improving NGO organizational performance with private and public sector management frameworks . Non-profit Management and Leadership , 11 ( 3 ) : 247 – 270 .
  • Lindlof , T.R. and Taylor , B.C. 2002 . Qualitative communication research methods , New York : Sage .
  • Ni , L. 2006 . Relationships as organizational resources: Examining public relations impact through its connection with organizational strategies . Public Relations Review , 32 ( 1 ) : 276 – 281 .
  • Rajesh , T. 2000 . Riding high or nose-diving: Development NGOs in the new millennium . Development in Practice , 10 ( 3/4 ) : 319 – 329 .
  • Rawlins , B.L. 2006 . Prioritising stakeholders for public relations . The Institute for Public Relations . http://www.instituteforpr.org/research_single/ (accessed 18 September 2010) .
  • Smillie , I. 1997 . NGOs and development assistance: A change in mind-set? . Third World Quarterly , 18 ( 3 ) : 563 – 577 .
  • Smith , B. 2007 . Finding solutions to complex social problems in South Africa . http://www.synergos.org/knowledge/07/findingsolutionsinsouthafrica.htm (accessed 21 November 2008) .
  • South Africa . 2007 . Broad-based black economic empowerment codes of good practice . Government Gazette 29617 : 9 Feb . http://discover.sabinet.co.za/document/GGD26371 (accessed 18 September 2010) .
  • South Africa . 2009 . Companies Act, 71 of 2008. Part F – Governance of companies . Government Gazette 32121 : 9 Apr . http://discover.sabinet.co.za/document/GGD19431 (accessed 18 September 2010) .
  • South Africa.info . 2009 . South Africa's population . http://www.southafrica.info/about/people/population.htm (accessed 10 May 2009) .
  • Steurer , R. 2006 . Mapping stakeholder theory anew: From the ‘stakeholder theory of the firm’ to three perspectives on business-society relationships . Business Strategy and the Environment , 15 : 55 – 69 .
  • United Nations Children's Fund (UNICEF) . 2008 . The state of Africa's children: Child survival . http://www.unicef.org/wcaro/soac08/report/report.php (accessed 24 February 2009) .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.