The logistics capabilities scale for logistics service providers

References

• Andreu , R. and Ciborra , C. 1996 . Organizational learning and core capabilities development: The role of IT . Journal of Strategic Information Systems , 5 ( 2 ) : 111 – 127 .
   Web of Science ®Google Scholar
• Ashenbaum , B. , Maltz , A. and Rabinovich , E. 2005 . Studies of trends in third-party logistics usage: What can we conclude? . Transportation Journal , 44 ( 3 ) : 39 – 50 .
   Web of Science ®Google Scholar
• Autry , C. W. , Griffis , S. E. , Goldsby , T. J. and Bobbitt , L. M. 2005 . Warehouse management systems: resource commitment, capabilities, and organizational performance . Journal of Business Logistics , 26 ( 2 ) : 165 – 182 .
   Google Scholar
• Barney , J. B. 1991 . Firm resources and sustained competitive advantage . Journal of Management , 17 ( 1 ) : 99 – 120 .
   Web of Science ®Google Scholar
• Bowersox , D. J. and Closs , D. J. 1996 . Logistics Management: the Integrated Supply Chain Process , McGraw-Hill . (International Editions)
   Google Scholar
• Bowersox , D. J. , Closs , D. J. and Stank , T. P. 1999 . “ 21st century logistics: making supply chain integration a reality ” . In Council of Logistics Management , IL : Oak Brook .
   Google Scholar
• Cakar , N. D. 2006 . Enhancing innovation capability through human resource practices: an empirical study in Turkish SEMs . South-East Europe Review , 4 : 109 – 126 .
   Google Scholar
• Chopra , S. and Meindl , P. 2001 . Supply Chain Management: Strategy, Planning, and Operation , NJ : Prentice-Hall .
   Google Scholar
• Closs , D. J. , Roath , A. S. , Goldsby , T. J. , Eckert , J. A. and Swartz , S. M. 1998 . An empirical comparison of anticipatory and response-based supply chain strategies . International Journal of Logistics Management , 9 ( 2 ) : 21 – 34 .
   Google Scholar
• Cooper , J. R. 1998 . A multidimensional approach to the adoption of innovation . Management Science , 36 ( 8 ) : 493 – 502 .
   Google Scholar
• Collis , D. J. 1994 . Research note: how valuable are organizational capabilities . Strategic Management Journal , 15 : 143 – 152 . (Winter Special Issue)
   Web of Science ®Google Scholar
• Coyle , J. J. , Bardi , E. J. and Langley , J. C. Jr. 2003 . The Management of Business Logistics: A Supply Chain Perspective , 7th , West Publishing Company .
   Google Scholar
• Daugherty , P. J. and Pittman , P. H. 1995 . Utilization of time-based strategies: creating distribution flexibility/responsiveness . International Journal of Operations & Production Management , 15 ( 2 ) : 54 – 60 .
   Web of Science ®Google Scholar
• Drucker , P. F. 1959 . Challenge to management science . Long Range Planning , 5 ( 2 ) : 238 – 242 .
   Google Scholar
• Drucker , P. F. 1994 . The theory of the business . Harvard Business Review , 72 ( 5 ) : 95 – 104 .
   Web of Science ®Google Scholar
• Fawcett , S. E. and Birou , L. M. 1992 . Exploring the logistics interface between global and JIT sourcing . International Journal of Physical Distribution & Logistics Management , 22 ( 1 ) : 3 – 14 .
   Google Scholar
• Fawcett , S. E. , Stanley , L. L. and Smith , S. R. 1997 . Developing a logistics capability to improve the performance of international operations . Journal of Business Logistics , 18 ( 2 ) : 101 – 127 .
   Google Scholar
• Grant , R. M. 1996 . Toward a knowledge-based theory of the firm . Strategic Management Journal , 17 : 109 – 122 . (Winter Special Issue)
   Web of Science ®Google Scholar
• Hafeez , K. , Zhang , Y. B. and Malak , N. 2002 . Core competence for sustainable competitive advantage: a structural methodology for identifying core competence . IEEE Transactions on Engineering Management , 49 ( 1 ) : 28 – 35 .
   Web of Science ®Google Scholar
• Hayes , R. , Wheelwright , S. C. and Clark , K. B. 1988 . Dynamic Manufacturing: Creating the Learning Organization , NY : The Free Press .
   Google Scholar
• Hult , G. T. M. , Hurley , R. F. and Knight , G. A. 2004 . Innovativeness: its antecedents and impact on business performance . Industrial Marketing Management , 33 : 429 – 438 .
   Web of Science ®Google Scholar
• Hurley , R. F. and Hult , G. T. M. 1998 . Innovation, market orientation, and organizational learning: an integration and empirical examination . Journal of Marketing , 62 ( 3 ) : 42 – 54 .
   Web of Science ®Google Scholar
• Hurt , H. T. , Joseph , K. and Cook , C. D. 1977 . Scales for the measurement of innovativeness . Human Communication Research , 4 ( 1 ) : 58 – 65 .
   Google Scholar
• Kim , S. W. 2006 . Effects of supply chain management practices, integration and competition capability on performance . Supply Chain Management: An International Journal , 11 ( 3 ) : 241 – 248 .
   Web of Science ®Google Scholar
• Lai , K. H. and Cheng , T. C. E. 2003 . Supply chain performance in transport logistics: an assessment by service providers . International Journal of Logistics: Research and Applications , 6 ( 3 ) : 151 – 164 .
   Google Scholar
• Lai , K. H. 2004 . Service capability and performance of logistics service providers . Transportation Research – Part E Logistics and Transportation Review , 40 : 385 – 399 .
   Web of Science ®Google Scholar
• Lieb , R. and Miller , J. 2002 . The use of third-party logistics services by large US manufacturers, the 2000 survey . International Journal of Logistics: Research and Applications , 5 ( 1 ) : 1 – 12 .
   Google Scholar
• Lin , C. Y. 2006 . A study on the organizational innovations in Taiwan’s logistics industry . The Business Review, Cambridge , 5 ( 1 ) : 270 – 275 .
   Google Scholar
• Lin , C. W. , Hsu , S. J. and Yang , N. S. 2008 . Study of the provision fitness for the professional logistics specialties in Taiwan . Logistics Management Review , 3 ( 1 ) : 15 – 34 .
   Google Scholar
• Lu , C. S. 2007 . Evaluating key resources and capabilities for liner shipping services . Transport Reviews , 27 ( 3 ) : 285 – 310 .
   Web of Science ®Google Scholar
• Lu , C. S. and Marlow , P. B. 1999 . Strategic groups in Taiwanese liner shipping . Maritime Policy and Management , 26 ( 1 ) : 1 – 26 .
   Google Scholar
• Lu , C. S. and Yang , C. C. 2006 . Evaluating key logistics capabilities for international distribution center in Taiwan . Transportation Journal , 45 ( 4 ) : 9 – 27 .
   Web of Science ®Google Scholar
• Lu , C. S. and Yang , C. C. 2007 . Logistics capabilities, competitive advantage and firm performance in international distribution center operators . Transportation Planning Journal , 36 ( 2 ) : 253 – 277 .
   Google Scholar
• Lynn , B. E. 2000 . Intellectual capital: unearthing hidden value by managing intellectual assets . Ivey Business Journal , 64 ( 3 ) : 48 – 52 .
   Google Scholar
• Makadok , R. 2001 . Toward a synthesis of the resource-based and dynamic-capability views of rent creation . Strategic Management Journal , 22 ( 5 ) : 387 – 401 .
   Web of Science ®Google Scholar
• McGinnis , M. A. and Kohn , J. W. 2002 . Logistics strategy-revisited . Journal of Business Logistics , 23 ( 2 ) : 1 – 17 .
   Google Scholar
• Mentzer , J. T. , Flint , D. J. and Hult , G. T. M. 2001 . Logistics service quality as a segment-customized process . Journal of Marketing , 65 : 82 – 104 .
   Web of Science ®Google Scholar
• Mentzer , J. T. , Myers , M. B. and Cheung , M. S. 2004 . Global market segmentation for logistics services . Industrial Marketing Management , 33 ( 1 ) : 15 – 20 .
   Web of Science ®Google Scholar
• Michigan State University Global Logistics Research Team . 1995 . World class logistics: The challenge of managing continuous change , Oak Brook , IL : Council of Logistics Management .
   Google Scholar
• Morash , E. A. 2001 . Supply chain strategies, capabilities, and performance . Transportation Journal , 41 ( 1 ) : 37 – 54 .
   Web of Science ®Google Scholar
• Morash , E. A. and Lynch , D. F. 2002 . Public policy and global supply chain capabilities and performance: a resource-based view . Journal of International Marketing , 10 ( 1 ) : 25 – 51 .
   Web of Science ®Google Scholar
• Morash , E. A. , Droge , C. L. M. and Vickery , S. K. 1996 . Strategic logistics capabilities for competitive advantage and firm success . Journal of Business Logistics , 17 ( 1 ) : 1 – 22 .
   Google Scholar
• Murphy , P. R. and Daley , J. M. 2001 . Profiling international freight forwarders: an update . International Journal of Physical Distribution and Logistics Management , 31 ( 3 ) : 152 – 168 .
   Google Scholar
• Myers , M. B. , Griffith , D. A. , Daugherty , P. J. and Lusch , R. F. 2004 . Maximizing the human capital equation in logistics: education, experience, and skills . Journal of Business Logistics , 25 ( 1 ) : 211 – 232 .
   Google Scholar
• Paixao , C. A. C. and Marlow , P. B. 2005 . The competitiveness of short sea shipping in multimodal logistics supply chains: service attributes . Maritime Policy and Management , 32 ( 4 ) : 363 – 382 .
   Google Scholar
• Panayides , P. M. 2006 . Enhancing innovation capability through relationship management and implications for performance . European Journal of Innovation Management , 9 ( 4 ) : 466 – 483 .
   Google Scholar
• Porter , M. E. 1980 . Competitive Strategy , New York : Free Press .
   Google Scholar
• Porter , M. E. 1985 . Competitive advantage: creating and sustaining superior performance , New York : Free Press .
   Google Scholar
• Porter , M. E. 1986 . Competition in global industries , Boston : Harvard Business School Press .
   Google Scholar
• Ray , G. , Barney , J. B. and Muhanna , W. A. 2004 . Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource-based view . Strategic Management Journal , 25 : 23 – 37 .
   Web of Science ®Google Scholar
• Rogers , E. M. 1995 . Diffusion of innovations , 4th , New York : Free Press .
   Google Scholar
• Rogers , E. M. and Shoemaker , F. F. 1971 . Communication of innovations , New York : Free Press .
   Google Scholar
• Roth , A. V. and Jackson , W. E. III . 1995 . Strategic determinants of service quality and performance: evidence from the banking industry . Management Science , 41 ( 11 ) : 1720 – 1733 .
   Web of Science ®Google Scholar
• Shang , K. C. 2008 . The effects of information technology, integration and organizational learning capabilities on performance in Taiwan’s third-party logistics providers . Journal of e-Business , 10 ( 3 ) : 665 – 688 .
   Google Scholar
• Sher , P. J. and Yang , P. Y. 2005 . The effects of innovative capabilities and R&D clustering on firm performance: the evidence of Taiwan’s semiconductor industry . Technovation , 25 : 33 – 43 .
   Web of Science ®Google Scholar
• Song , D. W. and Panayides , P. M. 2008 . Global supply chain and port/terminal: integration and competitiveness . Maritime Policy and Management , 35 ( 1 ) : 73 – 87 .
   Google Scholar
• Teece , D. J. , Pisano , G. and Shuen , A. 1997 . Dynamic capabilities and strategic management . Strategic Management Journal , 18 ( 7 ) : 509 – 533 .
   Web of Science ®Google Scholar
• Treacy , M. and Wiersema , F. 1993 . Customer intimacy and other value disciplines . Harvard Business Review , 71 January-Fehruary : 84 – 93 .
   Web of Science ®Google Scholar
• Vickery , S. , Calantone , R. and Dröge , C. 1999 . Supply chain flexibility: an empirical study . The Journal of Supply Chain Management , 35 ( 3 ) : 16 – 24 .
   Google Scholar
• Wang , C. L. and Ahmed , P. K. 2004 . The development and validation of the organizational innovativeness construct using confirmatory factor analysis . European Journal of Innovation Management , 7 ( 4 ) : 303 – 313 .
   Google Scholar
• Warusavitharana , A. 2004 . Logistics management: the competitive edge for container liner ship operators . Logistics Spectrum , 38 ( 3 ) : 17 – 21 .
   Google Scholar
• Wernerfelt , B. 1984 . A resource-based view of the firm . Strategic Management Journal , 5 ( 20 ) : 171 – 180 .
   Google Scholar
• Wong , P. C. , Yan , H. and Bamford , C. 2008 . Evaluation of factors for carrier selection in the China Pearl River delta . Maritime Policy & Management - An International Journal of Shipping and Port Research , 35 ( 1 ) : 27 – 52 .
   Google Scholar
• Wu , F. , Yeniyurt , S. , Kim , D. and Cavusgil , S. T. 2006 . The impact of information technology on supply chain capabilities and firm performance: a resource-based view . Industrial Marketing Management , 35 ( 4 ) : 493 – 504 .
   Web of Science ®Google Scholar
• Zaltman , G. , Duncan , R. and Holebek , J. 1973 . Innovations and Organizations , New York : Wiley .
   Google Scholar
• Zhao , M. , Droge , C. and Stank , T. P. 2001 . The effects of logistics capabilities on firm performance: Customer-focused versus information-focus capabilities . Journal of Business Logistics , 22 ( 2 ) : 91 – 107 .
   Google Scholar
• Ndofor , H. A. , Sirmon , D. G. and He , X. 2011 . Firm resources, competitive actions and performance: investigating a mediated model with evidence from the in-vitro diagnostocs industry . Strategic Management Journal , 32 ( 6 ) : 640 – 657 .
   Web of Science ®Google Scholar
• Chee , Y. W. and Noorliza , K. 2010 . Explaining the competitive advantage of logistics service provider: A resource-based view approach . International Journal of Production Economics , 128 ( 1 ) : 51 – 67 .
   Web of Science ®Google Scholar
• Lu , C. S. and Yang , C. C. 2010 . Logistics service capabilities and firm performance of international distribution center operatiors . Service Industries Journals , 30 ( 2 ) : 281 – 298 .
   Web of Science ®Google Scholar
• Sandberg , E. and Abrahamsson , M. 2011 . Logistics capabilities for sustainable competitive advantage . International Journal of Logistics: Research & Applications , 14 ( 1 ) : 61 – 75 .
   Web of Science ®Google Scholar
• Kaleka , A. 2011 . When Exploting Manufacturers Compete on the Basis of Service: Resources and Marketing Capabilities Driving Service Advantage and Performance . Journal of International Marketing , 19 ( 1 ) : 40 – 58 .
   Web of Science ®Google Scholar
• Yao , Y. , Lee , D. M. and Yang , W. 2010 . Cost and Service Capabilities Considerations on the Intention to Adopt Application Service Provision Services . Journal of Database Management , 21 ( 3 ) : 90 – 113 .
   Google Scholar
• Yam , R. C. M. , Lo , W. , Tang , E. P. Y. and Lau , A. K. W. 2011 . Analysis of sources of innovation, technological innovation capabilities, and performance: An empirical study of Hong Kong manufacturing industries . Research Policy , 40 ( 3 ) : 391 – 402 .
   Web of Science ®Google Scholar
• Kim , C. and Park , J. H. 2010 . The Global Research-and-Development Network and Its Effect on Innovation . Journal of International Marketing , 18 ( 4 ) : 43 – 57 .
   Web of Science ®Google Scholar
• Zhou , K. Z. and Wu , F. 2010 . Technological capability, strategic flexibility, and product innovation . Strategic Management Journal , 31 ( 5 ) : 547 – 561 .
   Web of Science ®Google Scholar