38
Views
0
CrossRef citations to date
0
Altmetric
Research Article

The influence of ethical climate and personality traits on the performance of housing agents

, , &
Pages 371-399 | Received 01 Apr 2021, Published online: 03 May 2022

References

  • Agrawal, R. K. Do ethical climates impact trust in management? A study in indian context. International Journal of Organizational Analysis, Vol. 25(5) (2017), pp. 804–824.
  • Babin, B. J., Boles, J. S., and Robin, D. P. Representing the perceived ethical work climate among marketing employees. Journal of the Academy of Marketing Science, Vol. 28 (3) (2000), pp. 345-358.
  • Bagozzi, R. P., and Yi, Y. On the evaluation of structural equation models. Journal of the Academy of Marketing Science, Vol. 16 (1988), pp. 74–94.
  • Barrick, M. R., and Mount, M. K. The big-Five personality dimensions and job performance: a meta-analysis. Personnel Psvchology, Vol. 44(1) (1991), pp. 1-26.
  • Bhatti, M. A., Battour, M. M., Ismail, A. R., and Sundram, V. P. Effects of personality traits (big five) on expatriates adjustment and job performance. equality, diversity and Inclusion, Vol. 33(1) (2014), pp. 73-96.
  • Birkenmeier, B. J., and Sanséau, P.-Y. The relationships between perceptions of supervisor, trust In supervisor and job performance: A study in the banking industry. Journal of Applied Business Research (JABR), Vol. 32(1) (2015), pp. 161-172.
  • Bock, G. W., Robert, W. Z., Kim, Y. G., and Lee, J. N. Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, Vol. 29(1) (2005), pp. 87-112.
  • Borman, W. C., and Motowidlo, S. J. Expanding the Criterion Domain to Include Elements of Contextual Performance, personnel selection in organizations, (1993), pp. 71-98.
  • Burke, C. S., Sims, D. E., Lazzara, E. H., and Salas, E. Corrigendum to trust in leadership: a multi-level review and integration. The Leadership Quarterly, Vol. 18 (2007), pp. 606-632.
  • Butler, J. K. Toward understanding and measuring conditions of trust: evolution of a conditions of trust inventory. Journal of Management, Vol. 17 (1991), pp. 643-663.
  • Campbell, J. P., McHenry, J. J., and Wise, L. Modeling Job Performance in A Population of Jobs, Personnel Psychology, Vol. 43(2) (1990), pp. 313-575.
  • Chen, H. M. Relationships Between Personality Traits and Job Performance for Sales Expatriates in Electronic and Information Industries Master’s Thesis, Datong University Graduate Institute of Business Management. (2003).
  • Chen, J., and Wang, L. Locus of control and the three components of commitment to change. personality and individual differences. Theories of Personality, Vol. 42(3) (2007), pp. 503-512.
  • Chen, S., Lee, P. F., and Chen, K. W. The Influence of Supervisors’ Paternalistic Leadership Styles on Subordinates’ Goal Orientations and Performance: A Case of Bank’s Financial Consultants. Journal of Business Administration, Vol. 77 (2008), pp. 1-46.
  • Chen, S. Y. Multivariate Analysis, 4th Edition. Hwa Tai Publishing Co., Ltd. (2005).
  • Chen, X. P., Eberly, M. B., Chiang, T-J., Farh, J-L., and Cheng, B-S. Affective trust in chinese leaders: linking paternalistic leadership to employee performance. Journal of Management, Vol. 40(3) (2011), pp. 796-819.
  • Chih, J. T., Lee, H. W., and Chen, F. Y. The Relationship between Big Five Model and Job Performance. Academic dissertation. Operating Management Reviews, Vol. 4(2) (2008), pp. 1-9.
  • Chiu, H. J. Quantitative Research and Statistical Analysis. Wu-Nan Books. (2006).
  • Colquitt, J. A., Scott, B. A., and LePine, J. A. Trust, trustworthiness, and trust propensity: a meta-analytic test of their unique relationships with risk taking and job performance. Journal of Applied Psychology, Vol. 92(4) (2007), pp. 909-927.
  • Costa, P. T., and McCrae, R. R. Normal personality assessment in clinical practice: the neo personality inventory. Psychological Assessment, Vol. 4(1) (1992), pp. 5-13.
  • Davis, J. H., Schoorman, F. D., Mayer, R. C., and Tan, H. H. The trusted general manager and business unit performance: empirical evidence of a competitive advantage. Strategic Management Journal homepage, Vol. 21(5) (2000), pp. 563-576.
  • DeConinck, J. B. The effects of ethical climate on organizational identification, supervisory trust, and turnover among salespeople. Journal of business research, Vol. 64(6) (2011), pp. 617-624.
  • Dinc, M. S., and Plakalovic, V. Impact of caring climate, job satisfaction,and affective commitment on employees, performance in the banking sector of bosniaand Herzegovina. Eurasian Journal of Business and Economics, Vol. 9(18) (2016), pp. 1-16.
  • Dirks, K. T., and Ferrin, D. L. Trust in leadership: meta-analytic findings and implications for research and practice. Published in Journal of Applied Psychology, 2002 August, Vol. 87(4) (2002), pp. 611-628.
  • Devellis, R. F. (1991). Scale development: Theory and applications. Newbury Park, CA: Sage.
  • Fennell, D. Personal risk assessment: a key to safety performance excellence on and off the job. ASSE Professional Development Conference and Exposition, Dallas, Texas (2015).
  • Fornell, C., and Larcker., D. F. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, Vol. 18(1) (1981), 39-50. https://doi.org/https://doi.org/10.2307/3151312
  • Hair, J. F., Anderson, R. E., Tatham, R. L., and Black, W. C. Multivariate Analysis (5th ed.). Englewood cliffs, NJ: Prentice hall international. (1998).
  • Hendriks, M., Burger, M., Rijsenbilt, A., Pleeging, E., and Commandeur, H. Virtuous leadership: a source of employee well-being and trust. Management research review, Vol. 43(8) (2020), pp. 951-970.
  • Hinds, P. J., and Pfeffer, J. Why Organizations Don’t Know What They Know: Cognitive and Motivational Factors Affecting the Transfer of Expertise, the Mit press, (2003), pp. 3-26.
  • Hsieh, M. J. Analysis of Taiwan’s real estate market conditions. Modern Construction column. Last accessed on January 23, 2021. https://npf.org.tw/2/18865. (2018).
  • Hosmer, L. T. Trust: the connecting link between organizational theory and philosophical ethics. Academy of Management Review, Vol. 20(2) (1995), pp. 379-403.
  • Hung, W. T. Revisiting relationships between personality and job performance: working hard and working smart, Total quality management & business excellence, Vol. 31(7-8) (2018), pp. 907-927.
  • Jaramillo, F., Mulki, J. P., and Solomon, P. The role of ethical climate on salesperson’s role stress, job attitudes, turnover intention, and job performance. June 2006Journal of Personal Selling and Sales Management, Vol. 26(3) (2006), pp. 271-282.
  • Kavitha, H., Woo, G. K., Howook, C., and Jun, L. Workplace spirituality as a mediator between ethical climate and workplace deviant behavior. International Journal of Hospitality Management, Vol. 86 (2020).
  • Knani, S. Interpretation of psychophysics response curves using statistical physics. Food Chemistry, Vol. 151 (15) (2014), pp. 487-499.
  • Kohlberg, L. The psychology of moral development: the nature and validity of moral stages. essays on moral development, Vol. 2 (1984), Harper collins college division: new york.
  • Krot, K., and Lewicka, D. The psychology of moral development: the nature and validity of moral stages. International Journal of Electronic Business Management, Vol. 10 (2012), 224-233.
  • Lee, C. C. A study of the relationship between ethical evaluation, ethical judgment and behavior intention: An example of real estate market. Journal of Building and Planning, Vol. 12 (2014), pp. 1-18.
  • Lee, C. C. Extended service quality model: Causes of agency problems and ethical sales behavior. Social Behavior and Personality, Vol. 40(8) (2012), pp. 1381-1400.
  • Lee, C. C., Wu, Y. L., Huang, W. H., Lee, Y. C., Chen, P. R., Lee, H. R., and Chang, Y. W. Information disclosure, social responsibility, trust, and attitude affect loyalty to housing agents. Social Behavior and Personality, Vol. 44(5) (2016), pp. 717-726.
  • Li, A. N., and Tan, H. H. Whathappenswhenyoutrustyoursupervisor? Mediators of individual performance in trust relationships. Journal of Organizational Behavior, Vol. 34(3) (2013), pp. 407-425.
  • Lin, K. L., Yang, L. A., and Tsai, H. Y. Big five personality traits and job performance: The mediating effect of job attitude. Journal of Global Business Operation and Management, Vol. 5 (2013), pp. 87-100.
  • Lin, N. P., and Chiu, H. C. A Study of Service Quality The Effects and Applications of Service Providers’ Personality Traits. Journal of Management and Business Research, Vol. 16(2) (1999), 175-200.
  • Lin, Y. C., Tsai, H. N., and Lee, Y. C. The effects of product categories, brand alliance fitness and personality traits on customer’s brand attitude and purchase intentions: A case of Spotify. Journal of Statistics and Management Systems, Vol. 23(3) (2020). pp.677-693.
  • Locke, K. Grounded theory in management research. isbn, 0 7619 6428 2. (2000).
  • MacKenzie, S. B., Podsakoff, P. M., and Rich, G. A. Transformational and transactional leadership and salesperson performance. Journal of the Academy of Marketing Science, Vol. 29 (2), (2001). pp. 115-134.
  • Mayer, R. C., and Davis, J. H. (1999). The effect of the performance appraisal system on trust for management: A field quasi-experiment. Journal of Applied Psychology, Vol. 84(1), pp. 123–136.
  • Mayer, R. C., Davis, J. H., and Schoorman, F. D. An integrative model of organizational trust. Academy of Management Review, Vol. 20 (1995), pp. 709-734.
  • Motowidlo, S. J., and Schmit, M. J. Performance assessment in unique jobs. In D. R. Ilgen, & E. D. Pulakos (Eds.), The changing nature of job performance: Implications for staffing, motivation, and development: (1999). pp. 56-86. San Francisco, CA: Jossey-Bass.
  • Motowidlo, S. J., and Scotter, J. R. Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, Vol. 79(4), (1994). pp. 475-480.
  • Mulki, J. P., Jaramillo, F., and Locander, W. B. Effects of ethical climate and supervisory trust on salesperson’s job attitudes and intentions to quit. Journal of Personal Selling and Sales Management, Vol. 26(1) (2006). pp. 19-26.
  • Nedkovski, V., Guerci, M., De Battisti, F., and Siletti, E. Organizational ethical climates and employee’s trust in colleagues, the supervisor, and the organization. Journal of Business Research, Vol. 71, (2017). pp. 19-26.
  • Nguyen, T. H., and Lu, C.C. Impact of leader mindfulness on employee engagement: The mediating effect of trust in leader. Journal of Enterprise Management, Vol. 45(3) (2020). pp. 145-166.
  • Rahid, M. R., and Othman, A. S. Trust-in-supervisor: antecedents and effect on affective organizational commitment. Asian Academy of Management Journal, Vol. 11(2) (2006). pp. 35–50.
  • Rahman, S., Ferdausy, S., and Karan, R. Relationship among emotional intelligence, deviant workplace behavior and job performance: an empirical study. Portuguese Journal of Management Studies, Vol. 17 (1) (2012). pp. 39-62.
  • Rousseau, D. M., Sitkin, S. R., Burt, S., and Camerer, C. F. Not so different after all: a cross-discipline view of trust. Academy of Management Review, Vol. 23(3) (1998). pp.393-404.
  • Ruppel, C. P., and Harrington, S. J. The relationship of communication, ethical work climate, and trust to commitment and innovation. Journal of Business Ethics, Vol. 25(4) (2000). pp. 313-328.
  • Sharkie, R. Trust in leadership is a vital for employee performance. Management Research News, Vol. 32(5) (2009). pp. 491-498.
  • Shen, H. Y., and Chang, R. X. Optimal make-to-order production scheduling with production consideration researching the relationship between leadership style and organization commitment by job satisfaction and work motivation. Management Information Computing, Vol. 7(2) (2018). pp. 57-68.
  • Simha, A., and Stachowicz-Stanusch, A. The effects of ethical climates on trust in supervisor and trust in organization in a Polish context. Management Decision, Vol. 53(1) (2015). pp. 24-39.
  • Thornton, G. C. Psychometric properties of self appraisals of job performance. Personnel Psychology. Vol. 33(2) (1980). pp. 263-271.
  • Tzeng, Y. R., and Chen, K. C. The relationship study on leadership style and organizational commitment. Global Management and Economy, Vol.12(2) (2016). pp. 94-111.
  • Victor, B., and Cullen, J. B. The effects of ethical climates on organizational commitment: a two-study analysis. Journal of Business Ethics, Vol. 46(2) (1988). pp. 127-141.
  • Wu, M. C. The Study of Antecedents and Consequences of Organizational Trust in Post-Socialist Countries. Master’s Thesis, National Chung Hsing University Department of Business Administration. (2012).
  • Jin, X. Hahm, S. W., and Park, H. The effect of employee’s cognition of leader’s ability, justice, and integrity on organizational citizenship behavior : focusing on the mediating effect of trust in leader. International Journal of Business Policy and Strategy Management, Vol. 3 (2016). pp. 33-40.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.