Retail, the service worker and the polity: attaching labour and consumption

References

• Abelson, E.S. 1989. When ladies go a-thieving: middle-class shoplifters in the Victorian department store. New York and Oxford: Oxford University Press.
   Google Scholar
• Arendt, H. 1958. The human condition. Chicago and London: University of Chicago Press.
   Google Scholar
• Arvidsson, A. 2013. The potential of consumer publics. Ephemera: Theory and Politics in Organization 13(2): 367–391.
   Google Scholar
• Beavon, K. 2004. Johannesburg: the making and shaping of the city. Pretoria: University of South Africa Press.
   Google Scholar
• Barchiesi, F. 2011. Precarious liberation: workers, the state, and contested citizenship in post-apartheid South Africa. Albany: State University of New York Press.
   Google Scholar
• Benjamin, W. 1999. The Arcades Project. Trans. H. Eiland and K. McLaughlin. Cambridge, MA and London: Harvard University Press.
   Google Scholar
• Benson, S.P. 1986. Counter cultures: saleswomen, managers, and customers in American department stores, 1890–1940. Urbana and Chicago: University of Illinois Press.
   Google Scholar
• Berger, I. 1992. Threads of solidarity: women in South African industry, 1900–1980. Bloomington: Indiana University Press.
   Google Scholar
• Berlant, L. 1997. The queen of America goes to Washington city: essays on sex and citizenship. Durham: Duke University Press.
   Google Scholar
• Berlant, L. 1998. Intimacy: a special issue. Critical Inquiry 24(2): 281–288.
   Web of Science ®Google Scholar
• Berlant, L. 2007. Nearly utopian, nearly normal: post-Fordist affect in La Promesse and Rosetta. Public Culture 19(2): 273–301.
   Web of Science ®Google Scholar
• Berlant, L. 2007/2008. Cruel optimism: on Marx, loss and the senses. New Formations 63( Winter): 33–51.
   Google Scholar
• Berlant, L. 2011. Cruel optimism. Durham: Duke University Press.
   Google Scholar
• Blem, N. 1995. Service please, South Africa! Kenwyn: Juta Press.
   Google Scholar
• Bowlby, R. 2001. Carried away: the invention of modern shopping. New York: Columbia University Press.
   Google Scholar
• Brink, E. 1987. ‘Maar 'n klomp “factory” meide’: Afrikaner family and community on the Witwatersrand during the 1920s. In Class, community and conflict: South African perspectives, ed. B. Bozzoli, 177–208. Johannesburg: Ravan Press.
   Google Scholar
• Bystrom, K. and S. Nuttall. 2013. Introduction: private lives and public cultures in South Africa. Cultural Studies 27(3): 307–332.
   Web of Science ®Google Scholar
• Calhoun, C. 1992. Habermas and the public sphere. Cambridge, MA: MIT Press.
   Google Scholar
• De Vries, F. 2008. Megamalls, generic city. In Johannesburg: the elusive metropolis, ed. S. Nuttall and A. Mbembe, 297–306. Durham and Johannesburg: Duke University Press and University of the Witwatersrand.
   Google Scholar
• Du Plessis, I. 2011. Nation, family, intimacy: the domain of the domestic in the social imaginary. South African Review of Sociology 42(2): 45–65.
   Google Scholar
• Durand, C. and N. Wrigley. 2009. Institutional and economic determinants of transnational retailer expansion and performance: a comparative analysis of Wal-Mart and Carrefour. Environment and Planning A, 41(7): 1537–1555.
   Google Scholar
• Fine, B. 2002. The world of consumption: the material and cultural revisited. 2nd ed. London and New York: Routledge.
   Google Scholar
• Fraser, N. 1997a. Rethinking the public sphere: a contribution to the critique of actually existing democracy. In Justice interruptus: critical reflections on the ‘post-socialist’ condition, 69–98. New York and London: Routledge.
   Google Scholar
• Fraser, N. 1997b. Sex, lies, and the public sphere: reflections on the confirmation of Clarence Thomas. In Justice interruptus: critical reflections on the ‘post-socialist’ condition, 99–120. New York and London: Routledge.
   Google Scholar
• Friedberg, A. 1993. Window shopping: cinema and the postmodern. Berkeley: University of California Press.
   Google Scholar
• Friend, L. and S. Thompson. 2003. Identity, ethnicity and gender: using narratives to understand their meaning in retail shopping encounters. Consumption, Markets & Culture 6(1): 23–41.
   Google Scholar
• Grundlingh, A. 2008. ‘Are we Afrikaners getting too rich?’: cornucopia and change in Afrikanerdom in the 1960s. Journal of Historical Sociology 21(2/3): 119–135.
   Google Scholar
• Habermas, J. 1989. The structural transformation of the public sphere: an inquiry into a category of bourgeois society. Cambridge: Polity.
   Google Scholar
• Herd, N. 1974. Counter attack: the story of the South African shopworkers. Cape Town: National Union of Distributive Workers.
   Google Scholar
• Hochschild, A. 1986. The managed heart: the commercialization of human feeling. Berkeley: University of California Press.
   Google Scholar
• Hofmeyr, I. 1987. Building a nation from words: Afrikaans language, literature and ethnic identity, 1902–1924. In The politics of race, class and nationalism in twentieth-century South Africa, eds. S. Marks and S. Trapido, 95–123. London and New York: Longman.
   Google Scholar
• Hyslop, J. 1995. White working-class women and the invention of apartheid: ‘purified’ Afrikaner Nationalist agitation for legislation against ‘mixed’ marriages, 1934–39. Journal of African History 36: 57–81.
   Web of Science ®Google Scholar
• Hyslop, J. 1999. Shopping during a revolution: entrepreneurs, retailers and ‘white’ identity in South Africa's democratic transition. Paper presented at Wits History Workshop ‘The TRC: Commissioning the Past’, 11–14 June.
   Google Scholar
• Illouz, E. 2007. Cold intimacies: the making of emotional capitalism. London: Polity.
   Google Scholar
• Johnson, V.M. 2007. ‘The rest can go to the devil’: Macy's workers negotiate gender, sex and class in the progressive era. Journal of Women's History 19(1): 32–57.
   Web of Science ®Google Scholar
• Kenny, B. 2004. Selling selves: East Rand retail sector workers fragmented and reconfigured. Journal of Southern African Studies 30(3): 477–498.
   Web of Science ®Google Scholar
• Kenny, B. 2007. Claiming workplace citizenship: ‘worker’ legacies, collective identities and divided loyalties of South African contingent retail workers. Qualitative Sociology 30: 481–500.
   Google Scholar
• Kenny, B. 2008. Servicing modernity: white women shop workers and changing gendered respectabilities, 1940s–1970s. African Studies 67(3): 365–396.
   Web of Science ®Google Scholar
• Kenny, B. 2014. Citizen Wal-Mart? South African food retailing and selling development. In New South Africa Review 4, ed. R. Southall, D. Pillay, P. Naidoo and G. Khadiagala, 56–74. Johannesburg: Wits University Press.
   Google Scholar
• Kenny, B. Forthcoming, 2015. Servicing a racial regime: gender, race and the public space of department stores in Baltimore, MD and Johannesburg, South Africa, 1940–1970. In Race and retail, ed. M. Bay and A. Fabian. New Brunswick: Rutgers University Press.
   Google Scholar
• Kruger, L.M. 1991. Gender, community and identity: women and Afrikaner Nationalism in the Volksmoeder discourse of Die Boerevrou, 1919–1931. MA dissertation, University of Cape Town.
   Google Scholar
• Leach, W. 1993. Land of desire: merchants, power and the rise of a new American culture. New York: Vintage Books.
   Google Scholar
• MacDonald, C.L. and S. Carmen. 1996. Working in the service society. Philadelphia: Temple University Press.
   Google Scholar
• Magubane, Z. 2004. Bringing the empire home: race, class and gender in Britain and colonial South Africa. Chicago: University of Chicago Press.
   Google Scholar
• Mashinini, E. 1991. Strikes have followed me all my life: a South African autobiography. New York: Routledge.
   Google Scholar
• Mbembe, A. 2008. Aesthetics of superfluity. In Johannesburg: the elusive metropolis, ed. S. Nuttall and A. Mbembe, 37–67. Durham and Johannesburg: Duke University Press and University of the Witwatersrand.
   Google Scholar
• McNair, P.A. 2012. Your comfortable shopping. Critical Arts: South-North Cultural and Media Studies 26(3): 442–446.
   Web of Science ®Google Scholar
• Mooney, K. 2006. ‘Die eendstert euwel’ and societal responses to white youth subcultural identities on the Witwatersrand, 1930–1964. PhD dissertation, University of the Witwatersrand.
   Google Scholar
• Murray, M.J. 2008. Taming the disorderly city: the spatial landscape of Johannesburg after apartheid. Ithaca and Cape Town: Cornell University Press and University of Cape Town.
   Google Scholar
• Murray, S.A. 1997. An academic milling around ‘the mall’: (de)constructing cultural knowledge. Critical Arts: South-North Cultural and Media Studies 11(1/2): 153–176.
   Google Scholar
• Nuttall, S. 2008. Stylizing the self. In Johannesburg: the elusive metropolis, ed. S. Nuttall and A. Mbembe, 91–118. Durham and Johannesburg: Duke University Press and University of the Witwatersrand.
   Google Scholar
• O'Meara, D. 1983. Volkskapitalisme: class, capital and ideology in the development of Afrikaner nationalism, 1934–1948. Johannesburg: Ravan Press.
   Google Scholar
• Peñaloza, L. 1998. Just doing it. Consumption, Markets & Culture 2(4): 337–465.
   Google Scholar
• Pettinger, L. 2004. Brand culture and branded workers: service work and aesthetic labour in fashion retail. Consumption, Markets & Culture 7(2): 165–184.
   Google Scholar
• Pitkin, H.F. 1981. Justice: on relating private and public. Political Theory 9(3): 327–352.
   Web of Science ®Google Scholar
• Posel, D. 2010. Races to consume: revisiting South Africa's history of race, consumption and the struggle for freedom. Ethnic and Racial Studies 33(2): 157–175.
   Web of Science ®Google Scholar
• Simmel, G. 2002. The metropolis and mental life (1903). In The Blackwell City reader, ed. G. Bridge and S. Watson, 11–19. Oxford and Malden, MA: Wiley-Blackwell.
   Google Scholar
• Simmel, G. 2004. The philosophy of money. 3rd ed. Ed. D. Frisby. London and New York: Routledge.
   Google Scholar
• Van Marrewijk, A. and M. Broos. 2012. Retail stores as brands: performances, theatre and space. Consumption, Markets & Culture 15(4) (December): 374–391.
   Web of Science ®Google Scholar
• Vincent, L. 2000. Bread and honour: white working-class women and Afrikaner Nationalism in the 1930s. Journal of Southern African Studies 26(1): 61–78.
   Web of Science ®Google Scholar
• Warner, M. 2005. Publics and counter publics. New York: Zone Books.
   Google Scholar
• Weeks, K. 2011. The problem with work: feminism, Marxism, antiwork politics and postwork imaginaries. Durham: Duke University Press.
   Google Scholar
• Witz, L. 1984. Servant of the workers: Solly Sachs and the Garment Workers Union. Master's thesis, University of the Witwatersrand.
   Google Scholar
• Zola, E. 1991 [1883]. The ladies’ paradise. Berkeley: University of California Press.
   Google Scholar