Emotional Competencies in the Education of Mental Health Professionals

References

• Blalock , H. 1972 . Social Statistics , New York : McGraw-Hill .
   Google Scholar
• Bonvicini , K. A. , Perlin , M. J. , Bylund , C. L. , Carroll , G. , Rouse , R. A. and Goldstein , M. G. 2009 . Impact of communication training on physician expression of empathy in patient encounters . Patient Education and Counseling , 75 : 3 – 10 .
   PubMed Web of Science ®Google Scholar
• Boyatzis , R. 2006 . Using tipping points of emotional intelligence and cognitive competencies to predict financial performance of leaders . Psicothema , 18 : 124 – 131 .
   PubMed Web of Science ®Google Scholar
• Brackett , M. A. and Mayers , J. D. 2003 . Convergent, discriminate, and incremental validity of competing measures of emotional intelligence . Personality and Social Psychology Bulletin , 29 : 1147 – 1158 .
   PubMed Web of Science ®Google Scholar
• Brackett , M. A. , Rivers , S. E. , Shiffman , S. , Lerner , N. and Salovey , P. 2006 . Relating emotional abilities to social functioning: a comparison of self-report and performance measures of emotional intelligence . Journal of Personality and Social Psychology , 91 ( 4 ) : 780 – 795 .
   PubMed Web of Science ®Google Scholar
• Carrothers , R. M. , Gregory , S. W. and Gallagher , T. J. 2000 . Measuring emotional intelligence of medical school applicants . Academic Medicine , 75 : 456 – 463 .
   PubMed Web of Science ®Google Scholar
• Caruso , D. R. and Mayer , J. D. 1998 . “ A measure of emotional empathy for adolescents and adults ” . unpublished manuscript
   Google Scholar
• Constantine , M. G. and Gainor , K. A. 2001 . Emotional intelligence and empathy: their relation to multicultural counseling knowledge and awareness . Professional School Counseling , 5 ( 2 ) : 131 – 137 .
   Google Scholar
• Danielsen , R. and Cawley , J. 2007 . Compassion and integrity in health professions education . Journal of Allied Health Science and Practice , 5 ( 2 ) : 1 – 9 .
   Google Scholar
• Daus , C. S. and Ashkanasy , N. M. 2005 . The case for the ability-based model of emotional intelligence in organizational behavior . Journal of Organizational Behavior , 26 : 453 – 466 .
   Web of Science ®Google Scholar
• Davis , M. H. 1980 . A multidimensional approach to individual differences in empathy . JSAS Catalog of Selected Documents in Psychology , 10 : 85 – 102 .
   Web of Science ®Google Scholar
• Davis , M. H. 1983 . Measuring individual differences in empathy: evidence for multidimensional approach . Journal of Personality and Social Psychology , 44 : 113 – 136 .
   Web of Science ®Google Scholar
• Duan , C. and Hill , C. E. 1996 . The current stage of empathy research . Journal of Counseling Psychology , 43 ( 3 ) : 261 – 274 .
   Web of Science ®Google Scholar
• Fletcher , I. , Leadbetter , P. , Curran , A. and O'Sullivan , H. 2009 . A pilot study assessing emotional intelligence training and communication skills with 3rd year medical students . Patient Education and Counseling , 76 : 376 – 379 .
   PubMed Web of Science ®Google Scholar
• Goodman-Snikoff , G. 2003 . Professionalism, ethics and empathy: what pharmacy schools can learn from the medical school experience? . International Journal of Pharmacy Education , 1 : 1 – 12 .
   Google Scholar
• Hodgson , L. K. and Wertheim , E. H. 2007 . Does good emotion management aid forgiving? Multiple dimensions of empathy, emotion management and forgiveness of self and others . Journal of Social and Personal Relationships , 24 ( 6 ) : 931 – 949 .
   Web of Science ®Google Scholar
• Hojat , M. , Mangione , S. , Nasca , T. J. , Rattner , S. , Erdmann , J. B. and Gonnella , J. S. 2004 . An empirical study of decline in empathy in medical school . Medical Education , 38 : 934 – 941 .
   PubMed Web of Science ®Google Scholar
• Ikiz , F. E. 2009 . Investigation of counselor empathy with respect to safe schools . Procedia Social and Behavioral Sciences , 1 : 2057 – 2062 .
   Google Scholar
• Jaeger , A. J. 2003 . Job competencies and the curriculum: an inquiry into emotional intelligence in graduate professional education . Research in Higher Education , 44 : 615 – 639 .
   Web of Science ®Google Scholar
• Jennings , P. A. and Greenberg , M. T. 2009 . The prosocial classroom: teacher social and emotional competence in relation to student and classroom outcomes . Review of Educational Research , 79 : 1491 – 1525 .
   Web of Science ®Google Scholar
• Lopes , P. N. , Salovey , P. , Côte , S. and Beers , M. 2005 . Emotion regulation abilities and the quality of social interaction . Emotion , 5 : 113 – 118 .
   PubMed Web of Science ®Google Scholar
• Louie , A. C. , Coverdale , J. and Roberts , L. W. 2006 . Emotional intelligence and psychiatric training . Academic Psychiatry , 30 ( 2 ) : 150 – 157 .
   Google Scholar
• Lust , E. and Moore , F. C. 2006 . Instructional design and assessment of emotional intelligence. Instruction in a pharmacy communications course . American Journal of Pharmaceutical Education , 70 ( 1 ) : 6 – 12 .
   Google Scholar
• Mayer , J. D. , Roberts , R. D. and Barsade , S. G. 2008 . Human abilities: emotional intelligence . Annual Review of Psychology , 59 : 507 – 536 .
   PubMed Web of Science ®Google Scholar
• Mayer , J. D. and Salovey , P. 1997 . “ What is emotional intelligence? ” . In Emotional Development and Emotional Intelligence , Edited by: Salovey , P.S. and Mayer , D.J. 3 – 31 . New York : Basic Books .
   Google Scholar
• Mayer , J. D. , Salovey , P. and Caruso , D.R. 2000 . “ Models of emotional intelligence ” . In Handbook of Intelligence , Edited by: Strenberg , R. J. 396 – 420 . New York : Cambridge University Press .
   Google Scholar
• Mencl , J. and May , D. R. 2009 . The effects of proximity and empathy on ethical decision-making: an exploratory investigation . Journal of Business Ethics , 85 : 201 – 226 .
   Web of Science ®Google Scholar
• Morrison , T. 2007 . Emotional intelligence, emotion and social work: context, characteristics, complications and contribution . British Journal of Social Work , 37 ( 2 ) : 245 – 263 .
   Web of Science ®Google Scholar
• Nelis , D. , Quoidbach , J. , Mikolajczak , M. and Hansenne , M. 2009 . Increasing emotional intelligence: (how) is it possible? . Personality and Individual Differences , 47 : 36 – 41 .
   Web of Science ®Google Scholar
• Neumann , M. , Bensing , J. , Mercer , S. , Ernstmann , N. , Ommena , O. and Pfaff , H. 2009 . Analyzing the “nature” and “specific effectiveness” of clinical empathy: a theoretical overview and contribution towards a theory-based research agenda . Patient Education and Counseling , 74 : 339 – 346 .
   PubMed Web of Science ®Google Scholar
• Pizarro , D. A. and Salovey , P. 2002 . “ Being and becoming a good person: the role of emotional intelligence in moral development and behavior ” . In Improving Academic Achievement: Impact of Psychological Factors on Education , Academic Press Edited by: Aronson , J. C. 247 – 266 . San Diego, CA
   Google Scholar
• Ristovski , A. and Wertheim , E. H. 2005 . Investigation of compensation source, trait empathy, satisfaction with outcome and forgiveness in the criminal context . Australian Psychologist , 40 : 63 – 69 .
   Web of Science ®Google Scholar
• Salovey , P. and Grewal , D. D. 2005 . The science of emotional intelligence . Current Directions in Psychological Science , 14 : 281 – 285 .
   Web of Science ®Google Scholar
• Salovey , P. S. , Mayer , J. D. and Caruso , D. R. 2008 . Emotional intelligence: new ability or eclectic traits? . American Psychology , 63 : 503 – 517 .
   PubMed Web of Science ®Google Scholar
• Sassi , E. , Monroy , G. and Testa , I. 2005 . Teacher training about real-time approaches: research-based guidelines and materials . Science Education , 89 ( 1 ) : 28 – 37 .
   Web of Science ®Google Scholar
• Schutte , N. S. , Malouff , J. M. , Hall , L. E. , Haggerty , D. J. , Cooper , J. T. , Golden , C. J. and Dornheim , L. 1998 . Development and validation of a measure of emotional intelligence . Personality and Individual Differences , 25 : 167 – 177 .
   Web of Science ®Google Scholar
• Schutte , N. S. , Malouff , J. M. , Thorsteinsson , E. B. , Bhullar , N. and Rooke , S. E. 2007 . A meta-analytic investigation of the relationship between emotional intelligence and health . Personality and Individual Differences , 42 : 921 – 933 .
   Web of Science ®Google Scholar
• Shoffner , M. 2009 . The place of the personal: exploring the affective domain through reflection in teacher preparation . Teaching and Teacher Education , 25 : 783 – 789 .
   Web of Science ®Google Scholar
• Skinner , C. and Spurgeon , P. 2005 . Valuing empathy and emotional intelligence in health leadership: a study of empathy, leadership behavior and outcome effectiveness . Health Services Management Research , 18 : 1 – 12 .
   PubMedGoogle Scholar
• Tettegah , S. and Anderson , C. J. 2007 . Pre-service teachers' empathy and cognitions: statistical analysis of text data by graphical models . Contemporary Educational Psychology , 32 : 48 – 82 .
   Web of Science ®Google Scholar
• Wang , W. and Miao , D. 2007 . Research review of college students' psychological quality . US-China Education Review , 4 : 3 – 28 .
   Google Scholar
• Weis , W. L. and Arnesen , D. W. 2007 . “Because EQ can't be told”: doing something about emotional intelligence . Journal of Organizational Culture, Communications and Conflict , 11 ( 2 ) : 113 – 123 .
   Google Scholar
• Zeidner , M. , Roberts , R. D. and Matthews , G. 2002 . Can emotional intelligence be schooled? A critical review . Educational Psychologist , 37 ( 4 ) : 215 – 231 .
   Web of Science ®Google Scholar
• Zepf , S. and Hartmann , S. 2008 . Some thoughts on empathy and counter transference . Journal of the American Psychoanalytic Association , 56 : 741
   PubMed Web of Science ®Google Scholar
• Zhou , Q. , Valiente , C. and Eisenberg , N. 2003 . “ Empathy and its measurement ” . In Positive Psychological Assessment: A Handbook of Models and Measures , Edited by: Lopez , S.J. and Snyder , C.R. 269 – 284 . Washington, DC : American Psychological Association .
   Google Scholar