688
Views
19
CrossRef citations to date
0
Altmetric
Original Articles

Determining Six Sigma success factors in Turkey by using structural equation modeling

, , &
Pages 738-753 | Received 04 Sep 2014, Accepted 25 Jul 2015, Published online: 11 Sep 2015

References

  • B. Akın, Six Sigma Experience Sharing Symposium, Boğaziçi University, Istanbul, 28 March 2003.
  • M. Alsmadi, B. Lehaney, and Z. Khan, Implementing Six Sigma in Saudi Arabia: An empirical study on the fortune 100 firms, Total Qual. Manage. Bus. Excellence 23(34) (2012), pp. 263–276. doi:10.1080/14783363.2011.637814
  • J.C. Anderson and D.W. Gerbing, Structural equation modeling in practice: A review and recommended two-step approach, Psychol. Bull. 103(3) (1988), pp. 411–423. doi:10.1037/0033-2909.103.3.411
  • J. Antony, Six Sigma in the UK service organizations: Results from a pilot survey, Manage. Audit. J. 19(8) (2004), pp. 1006–1013. doi:10.1108/02686900410557908
  • J. Antony and D.A. Desai, Assessing the status of six sigma implementation in the Indian industry: Results from an exploratory empirical study, Manage. Res. News 32(5) (2009), pp. 413–423. doi:10.1108/01409170910952921
  • H. Ayyıldız and E. Cengiz, A conceptual investigation of structural equation models (SEM) on testing marketing models, Süleyman Demirel Univ. J. Fac. Econ. Admin. Sci. 11(1) (2006), pp. 63–84.
  • R.P. Bagozzi and C. Fornell, Theoretical concepts, measurement, and meaning, in A Second Generation of Multivariate Analysis, Claes Fornell, ed., Praeger, New York, NY, 1982.
  • M. Berg, Six sigma shortcomings, Ind. Eng. 45 (2006), p. 45.
  • A. Bertoncelj and D. Gošnik, Six sigma as a response to business challenges: Can experiences from Slovenia help Romania?, Studia Universitatis Babes-Bolyai, Oeconomica 55(2) (2010), pp. 87–102.
  • J. Bland and D. Altman, Statistics notes: Cronbach's alpha, BMJ 314 (1997), 572. doi:10.1136/bmj.314.7080.572
  • K.A. Bollen, Structural Equations with Latent Variables, John Wiley & Sons, New York, NY, 1989.
  • A. Brun, Critical success factors of Six Sigma implementations in Italian companies, Int. J. Prod. Econ. 131(1) (2011), pp. 158–164. doi:10.1016/j.ijpe.2010.05.008
  • A. Chakrabarty and T.K. Chuan, An exploratory qualitative and quantitative analysis of Six Sigma in service organizations in Singapore, Manage. Res. News 32(7) (2009), pp. 614–632. doi:10.1108/01409170910965224
  • S.S. Chakravorty, Six Sigma failures: An escalation model, Oper. Manage. Res. 2 (2009), pp. 44, 45. doi:10.1007/s12063-009-0020-8
  • P. Chaudhari, Key for implementation of Six Sigma in Indian industries, J. Inform. Oper. Manage. 3(1) (2012), pp. 203–205.
  • E.W.L. Cheng, SEM being more effective than multiple regression in parsimonious model testing for management development research, J. Manage. Dev. 20(7) (2001), pp. 650–667. doi:10.1108/02621710110400564
  • L. Cronbach, Coefficient alpha and the internal structure of tests, Psychometrika 16 (1951), pp. 297–334. doi: 10.1007/BF02310555
  • R. DeVellis, Scale Development: Theory and Applications: Theory and Application, Sage, Thousand Oaks, CA, 2003.
  • Y. Dursun and E. Kocagöz, Structural equation modeling and regression: A comparative analysis, Erciyes Univ. Fac. Econ. Admin. Sci. J. 35 (2010), pp. 1–17.
  • Q. Feng and C. Manuel, Under the knife: A national survey of six sigma programs in US healthcare organizations, Int. J. Health Care Qual. Assur. 21(6) (2008), pp. 535–547. doi: 10.1108/09526860810900691
  • T.N. Goh, A strategic assessment of six sigma, Qual. Reliab. Eng. Int. 18(5) (2002), pp. 403–410. doi: 10.1002/qre.491
  • M.J. Harry and R. Schroeder, Six Sigma: The Breakthrough Management Strategy, Revolutionizing the World's Top Corporations, Doubleday, New York, NY, 1999.
  • K. Henderson, and J. Evans, Successful implementation of six sigma: Benchmarking General Electric Company, Benchmark. Int. J. 7(4) (2000), pp. 260–282. doi: 10.1108/14635770010378909
  • B. Hindo, At 3M, a struggle between efficiency and creativity, Bus. Week 11 (2007), pp. 8–14.
  • R. Hoerl and R.D. Snee, Statistical Thinking: Improving Business Performance, 1st ed., Duxbury Press, Pacific Grove, CA, 2012.
  • L. Hu and P.M. Bentler, Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives, Struct. Equ. Model.: A Multidiscip. J. 6(1) (1999), pp. 1–55. doi:10.1080/10705519909540118
  • K. Jöreskog and D. Sörbom, LISREL 8 User's Reference Guide; PRELIS 2 User's Reference Guide, Scientific Software International, Chicago, IL, 1993.
  • M. Kumar, A. Jiju, and D. Alex, Does size matter for Six Sigma implementation? Findings from the survey in UK SMEs, TQM J. 21(6) (2009), pp. 623–635. doi:10.1108/17542730910995882
  • Y.H. Kwak and F.T. Anbari, Benefits, obstacles and future of six sigma approach, Technovation 26 (2006), pp. 708–715. doi: 10.1016/j.technovation.2004.10.003
  • K.V. Mardia, Measures of multivariate skewness and kurtosis with applications, Biometrika 57(3) (1970), pp. 519–530. doi: 10.1093/biomet/57.3.519
  • J.D. Mast, Six Sigma and competitive advantage, Total Qual. Manage. Bus. Excellence 17(4) (2006), pp. 455–464. doi:10.1080/14783360500528221
  • P.A.C. Miguel and J.M. Andrietta, Outcomes from a descriptive survey of Six Sigma management practices in Brazil, Int. J. Lean Six Sigma 1(4) (2010), pp. 358–377. doi: 10.1108/20401461011096104
  • Motorola, Motorola University Six Sigma Dictionary, 2008. Available at http://www.motorola.com/content.jsp?globalObjectId=3074-5804.
  • F. Mullavey, Shackled by bad six sigma. Quality Dig, September 2005. Available at http://www.qualitydigest.com/sept05/articles/03_article.shtml.
  • J. Nunnally and L. Bernstein, Psychometric Theory, McGraw-Hill Higher, Inc., New York, NY, 1994.
  • P.S. Pande, R.P. Neuman, and R.R. Cavangh, The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing their Performance, McGraw-Hill, New York, NY, 2000.
  • S. Ree and Y. Ma, Comparison analyses of implementing 6 Sigma management between China and Korea companies: Korea side, Asian J. Qual. 9(2) (2008), pp. 119–127. doi:10.1108/15982688200800021
  • Y. Reisinger and T. Lindsay, Structural equation modeling with Lisrel: Application in tourism, Tourism Manage. 20(1) (1999), pp. 71–88. doi:10.1016/S0261-5177(98)00104-6
  • L. Sandholm and L. Sorgvist, 12 Requirement for Six Sigma Success. Six Sigma Forum Magazine, November 2002, pp. 17–22.
  • K. Schermelleh-Engel, H. Moosbrugger, and H. Müller, Evaluating the fit of structural equation models: Test of significance and descriptive goodness-of-fit measures, Methods Psychol. Res. Online 8(2) (2003), pp. 23–74.
  • L. Serhwall and C. DeYong, Six Sigma in health care, Int. J. Health Care Qual. Assur. 16(6) (2003), pp. 1–5.
  • R.D. Snee, Lean Six Sigma – Getting better all the time, Int. J. Lean Six Sigma 1(1) (2010), pp. 9–29. doi:10.1108/20401461011033130
  • S. Treville, N.M. Edelson, A. Kharkar, and B. Avanzi, Constructing useful theory: The case of Six Sigma, Oper. Manage. Res. 1 (2008), pp. 15–23. doi: 10.1007/s12063-008-0005-z
  • V. Yılmaz, Consumer behavior in shopping center choice, Soc. Behav. Personal.: Int. J. 32(8) (2004), pp. 783–790. doi: 10.2224/sbp.2004.32.8.783
  • Q. Zhang, M. Irfan, M.A.O. Khattak, J. Abbas, X. Zhu, and M.S. Shah, Critical success factors for successful lean Six Sigma implementation in Pakistan, Interdiscip. J. Contemp. Res. Bus. 4(1) (2012a), pp. 117–124.
  • Q. Zhang, M. Irfan, M.A.O. Khattak, X. Zhu, and M. Hassan, Lean Six Sigma: A literature review, Interdiscip. J. Contemp. Res. Bus. 3(10) (2012b), pp. 599–605.
  • M.Y. Zhong, Y. Gang, W. Li-Lin, and S. Ree, The critical success factors of Six Sigma in China manufacturing industry, Asian J. Qual. 9(2) (2008), pp. 39–56. doi: 10.1108/15982688200800016
  • X. Zu, T.L. Robbins, and L.D. Fredendall, Mapping the critical links between organizational culture and TQM/Six Sigma practices, Int. J. Prod. Econ. 123(1) (2010), pp. 86–106. doi:10.1016/j.ijpe.2009.07.009

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.