Advanced search
Publication Cover
Information Technology for Development Volume 19, 2013 - Issue 4
Submit an article Journal homepage
233
Views
1
CrossRef citations to date
0
Altmetric
Research Articles

A Comparative Study on the Implementation Inhibitors and Facilitators of Management Information Systems and Integrated Decision Support Systems: A Perception of IT Practitioners in Mexico

Manuel MoraInformation Systems Department, Autonomous University of Aguascalientes, Ave. Universidad 940, Aguascalientes, 20131, MexicoCorrespondence[email protected]
,
Fen WangInformation Technology & Administrative Management Department, Central Washington University, Washington, USA
&
Ovsei GelmanCCADETUNAM, Mexico, Mexico
Pages 319-346 | Published online: 19 Dec 2012

  • Alavi, M., & Joachimsthaler, E. A. (1992). Revisiting DSS implementation research: A meta-analysis of the literature and suggestions for researchers. MIS Quarterly, 16(1), 95–116. doi: 10.2307/249703
  • Ania, I., & Mejia, M. (2007). Considering the growth of the software services industry in Mexico. Information Technology for Development, 13(3), 269–291. doi: 10.1002/itdj.20074
  • Averweg, U., & Erwin, G. (1999). Critical success factors for implementation of decision support systems in South Africa, Proceedings of the 32nd Hawaii International Conference on System Sciences, Hawaii, USA, (pp. 1–10).
  • Bajwa, D., Rai, A., & Brennan, I. (1998a). Key antecedents of executive information system success: A path analytic approach. Decision Support Systems, 22, 31–43. doi: 10.1016/S0167-9236(97)00032-8
  • Bajwa, D., Rai, A., & Ramaprasad, A. (1998b). The structural context of executive information systems adoption. Information Resources Management Journal, 11(3), 28–38.
  • Ballantine, J., Bonner, M., Levy, M., Martin, A., Munro, I., & Powell, P. (1996). The 3-D model of information systems success: The search for dependent variable continues. Information Resource Management Journal, 9(4), 5–14.
  • Barrow, C. (1990). Implementing an executive information system: Seven steps for success. Journal of Management Information Systems, 7(2), 41–46. doi: 10.1080/07399019008968342
  • Barsanti, J. (1990). Expert systems: Critical success factors for their implementation. Information Executive, 3(1), 30–34.
  • Belcher, L., & Watson, H. (1993). Assessing the value of Conoco's EIS. MIS Quarterly, 17(3), 239–253. doi: 10.2307/249770
  • Bergeron, F., Raymond, L., Rivard, S., & Gara, M. (1995). Determinants of EIS use: Testing a behavioral model. Decision Support Systems, 14(2), 131–146. doi: 10.1016/0167-9236(94)00007-F
  • Bradley, J., & Hauser, R. (1995). A framework for expert system implementation. Expert Systems with Applications, 8(1), 157–167. doi: 10.1016/0957-4174(94)E0006-G
  • Brown, C., & Vessey, I. (2003). Managing the next wave of enterprise systems: Leveraging lessons from ERP. MIS Quarterly Executive, 2(1), 65–77.
  • Cooper, R., & Zmud, R. (1990). Information technology implementation research: a technological diffusion approach. Management Science, 36(2), 123–139. doi: 10.1287/mnsc.36.2.123
  • DeLong, D., & Rockart, J. (1986). Identifying the attributes of successful executive support system implementation, Transactions of the 6th International Conference on Decision Support Systems, Washington, DC April, 1986, (pp. 41–54).
  • Dologite, D., & Mockler, R. (1989). Developing effective knowledge-based systems: Overcoming organizational and individual behavioral barriers. Information Resource Management Journal, 2(1), 27–39.
  • Duchessi, P., & O'Keefe, R. (1995). Understanding expert systems success and failure. Expert Systems with Applications, 9(2), 123–133. doi: 10.1016/0957-4174(94)00056-2
  • Ehie, I., & Madsen, M. (2005). Identifying critical issues in enterprise resource planning (ERP) implementation. Computers in Industry, 56, 545–557. doi: 10.1016/j.compind.2005.02.006
  • Eierman, M., Niederman, F., & Adams, C. (1995). DSS theory: A model of constructs and relationships. Decision Support Systems, 14, 1–26. doi: 10.1016/0167-9236(94)00012-H
  • Elam, J., & Leidner, D. (1995). EIS adoption, use and impact: The executive perspective. Decision Support Systems, 14(2), 89–103. doi: 10.1016/0167-9236(94)00004-C
  • Feigenbaum, E., McCorduck, P., & Nii, H. (1988). The rise of the expert company. New York: Time Books.
  • Finlay, P., & Forghani, R. (1998). A classification of success factors for decision support systems. Journal of Strategic Information Systems, 7, 53–70. doi: 10.1016/S0963-8687(98)00013-4
  • Forgionne, G. (1999). An AHP model of DSS effectiveness. European Journal of Information Systems, 8(2), 95–106. doi: 10.1057/palgrave.ejis.3000322
  • Forgionne, G., & Kohli, R. (1995). Integrated MSS effects: An empirical health care investigation. Information Processing and Management, 31(6), 879–896. doi: 10.1016/0306-4573(95)00030-K
  • Forgionne, G., Mora, M., Cervantes, F., & Kohli, R. (2000). Development of integrated decision-making support systems: A practical approach, Proceedings of the AMCIS 2000 Conference, pp. 2132–2134, Long Beach, CA, August, 2000.
  • Garcia-Sanchez, N., & Perez-Bernal, L. (2007). Determination of critical success factors in implementing an ERP system: A field study in Mexican enterprises. Information Technology for Development, 13(3), 293–309. doi: 10.1002/itdj.20075
  • Gardeya, V., & Brady, C. (2005). Success and failure factors of adopting SAP in ERP system implementation. Business Process Management Journal, 11(5), 501–516. doi: 10.1108/14637150510619858
  • Gill, G. (1995). Early expert systems: Where are they now? MIS Quarterly, 19(1), 51–81. doi: 10.2307/249711
  • Glover, H., & Watson, H. (1992). 20 ways to waste an EIS investment. The Executive's Journal, 8(2), 11–18.
  • Guimaraes, T., Igbaria, M., & Lu, M. (1992). The determinants of DSS success: An integrated model. Decision Sciences, 23(2), 409–431. doi: 10.1111/j.1540-5915.1992.tb00397.x
  • Guimaraes, T., Yoon, Y., & Clevenson, A. (1996). Factors important to expert systems success: A field test. Information and Management, 30(3), 119–130. doi: 10.1016/0378-7206(95)00042-9
  • Hardaway, D., & Will, R. (1990). A review of barriers to expert system diffusion. ACM Digital Library. Retrieved January 29, 2010, from ACM Digital Library web site: http://www.acm.org
  • Hosack, B., Hall, D., Paradice, D., & Courtney, J. (2012). A look toward the future: Decision support systems research is alive and well. Journal of the Association for Information Systems, 13(5), 315–340.
  • INEGI (2012). Economic statistics of Mexico. Retrieved from website INEGI: http://www.inegi.gob.mx
  • Keen, P. (1981). Value analysis: Justifying decision support systems. MIS Quarterly, 5(1), 1–16. doi: 10.2307/249154
  • King, W., & Thompson, T. (1996). Key dimensions of facilitators and inhibitors for the strategic use of information technology. Journal of Management Information Systems, 12(4), 35–53.
  • Kivijarvi, H., & Zmud, R. (1993). DSS implementation activities, problem domain characteristics and DSS success. European Journal of Information Systems, 2(3), 159–168. doi: 10.1057/ejis.1993.27
  • Kwon, T., & Zmud, R. (1987). Unifying the fragmented models of information systems implementation. In R. Boland & R. Hirschheim (Eds.), Critical issues in information systems research (pp. 227–251). Boston, MA: Wiley.
  • Liang, T. (1986). Critical success factors of decision support systems: An experimental study. ACM SIGMIS Database, 17(2), 3–16. doi: 10.1145/16221.16222
  • Leidner, D. (1996). Modern management in the developing world: The success of EIS in Mexican Organizations. ICIS 1996, Cleveland, OH, 290–306.
  • Leidner, D., & Elam, J. (1994). Executive information systems: Their impact on executive decision making. Journal of Management Information Systems, 10(3), 139–155.
  • Mahmood, M., & Medewitz, J. (1985). Impact of design methods on decision support systems success: An empirical assessment. Information & Management, 9, 137–151. doi: 10.1016/0378-7206(85)90010-2
  • Marakas, G. (1998). Decision support systems in the twenty-first century. Saddle River, NJ: Prentice-Hall.
  • March, S., & Hevner, A. (2007). Integrated decision support systems: A data warehousing perspective. Decision Support Systems, 43(3), 1031–1043. doi: 10.1016/j.dss.2005.05.029
  • Meyer, M., & Curley, K. (1989). Expert systems success models. Datamation, pp. 35–38, 1 September.
  • Mora, M., Cervantes, F., Gelman, O., Forgionne, G., Mejia, M., & Weitzenfeld, A. (2003). DMSSs implementation research: A conceptual analysis of the contributions and limitations of the factor-base and stage-based streams. In M. Mora, G. Forgionne, & J. Gupta (Eds.), Decision making support systems: Achievements, trends and challenges for the next decade (pp. 331–356). Hershey, PA: Idea-Group.
  • Mora, M., Gelman, O., Frank, M., Paradice, D., Cervantes, F., & Forgionne, G. (2008). Toward an interdisciplinary engineering and management of complex IT-Intensive organizational systems: A systems view. The International Journal of Information Technologies and the Systems Approach, 1(1), 1–24. doi: 10.4018/jitsa.2008010101
  • Ojeda, M. M., & Sahai, H. (2003). Design-based sample and probability law-assumed sample: Their role in scientific investigation. International Journal of Mathematical Education in Science & Technology, 33(6), 819–828. doi: 10.1080/00207390210162449
  • Palvia, S., & Chervany, N. (1995). An experimental investigation of factors influencing predicted success in DSS implementation. Information Management, 29, 43–53. doi: 10.1016/0378-7206(95)00006-I
  • Pick, J., Garcia-Murillo, M., & Navarrete, C. (2007). Information technology research in Latin America: Editorial introduction to the special issue. Information Technology for Development, 13(3), 207–216. doi: 10.1002/itdj.20070
  • Power, D. (2003). Categorizing decision support systems: A multidimensional approach. In M. Mora, G. Forgionne, & J. Gupta (Eds.), Decision making support systems: Achievements, trends and challenges for the next decade (pp. 20–27). Hershey, PA: Idea-Group.
  • Rai, A., & Bajwa, D. (1997). An empirical investigation into factors relating to the adoption of Executive Information Systems: An analysis of EIS collaboration and decision support. Decision Sciences, 28(4), 939–974. doi: 10.1111/j.1540-5915.1997.tb01337.x
  • Rainer, R., & Watson, H. (1995). What does it take for successful executive information systems? Decision Support Systems, 14(2), 147–156. doi: 10.1016/0167-9236(94)00008-G
  • Rockart, J. (1979). Chief executives define their own data needs. Harvard Business Review, 57(2), 81–93.
  • Roztocki, N., Weistroffer, H., Morar, S., & Nasirin, S. (2007). IS/IT in developing and emerging economies. AMCIS 2007 Proceedings. Paper 311. Retrieved from http://aisel.aisnet.org/amcis2007/311
  • Sanders, G., & Courtney, J. (1985). A field study of organizational factors influencing DSS success. MIS Quarterly, 9(1), 77–93. doi: 10.2307/249275
  • Setzekorn, K., Sugumaraman, V., & Patnayakuni, N. (2002). A comparison of implementation resistance factors for DMSS versus other information systems. Information Resources Management Journal, 15(4), 48–63. doi: 10.4018/irmj.2002100104
  • Sheskin, D. (2004). Handbook of parametric and nonparametric statistical procedures. Boca Raton, FL: CRC Press.
  • Siegel, S. (1957). Nonparametric statistics. The American Statistician, 11(3), 13–19.
  • Sprague, R., & Watson, H. (1995). DSS: Past, Present, and Future. In: R. Sprague & H. Watson (Eds.), Decision support for management, (pp. 3–24). Upper Saddle River, NJ: Prentice-Hall.
  • Sprague, R., & Watson, H. (Eds.). (1996). Decision support for management. Englewood Cliffs, NJ: Prentice-Hall.
  • Straub, D. (1989). Validating instruments in MIS research. MIS Quarterly, 13(2), 147–169. doi: 10.2307/248922
  • Turban, E. (1992). Why expert systems succeed and why they fail. In E. Turban & J. Liebowitz (Eds.), Managing expert systems (pp. 2–13). Hershey, PA: Idea-Group.
  • Turban, E., & Aronson, A. (1998). Decision support systems and expert systems (Management Support Systems). Englewood Cliffs, NJ: Prentice-Hall.
  • Turban, E., &Watson, H. (1989). Integrating expert systems, executive information systems and decision support systems, Proceedings of the DSS-89 Transactions Conference, Providence, RI June 1989, (pp. 74–82).
  • Tyran, C., & George, J. (1993). The implementation of expert systems: A survey of successful implementations. DataBase, 24(4), pp. 5–15.
  • Tyran, C., & Goerge, J. (1994). Expert systems implementation and impacts: A managerial perspective. Journal of Information Technology Management, 5(1), 27–36.
  • Udo, G., & Guimaraes, T. (1994). Empirically assessing factors related to DSS Benefits. European Journal of Information Systems, 3(2), 218–227. doi: 10.1057/ejis.1994.22
  • Watson, H. (1992). How to fit an EIS into a competitive context. Information Strategy: The Executive's Journal, 8(2), 5–10.
  • Watson, J., Gerard, J., Gonzalez, L., Haywood, M., & Fenton, D. (1999). Data warehousing failures: Case studies and findings. Journal of Data Warehousing, 4(1), 44–55.
  • Watson, H., Rainer, K., & Koh, K. (1991). Executive information systems: A framework for guiding EIS development and a survey of current practices. MIS Quarterly, 15(1), 13–30. doi: 10.2307/249431
  • Welsch, G. (1986). The information transfer specialist in successful implementation of decision support systems. DataBase, pp. 32–40.
  • Will, R., McQuaig, M., & Hardaway, D. (1994). Identifying long-term success issues of expert systems. Expert Systems with Applications, 7(2), 273–279. doi: 10.1016/0957-4174(94)90043-4
  • Wixom, B., & Watson, H. (2001). An empirical investigation of the factors affecting data warehousing Success. MIS Quarterly, 25(1), 17–41. doi: 10.2307/3250957
  • Yoon, Y., Guimaraes, T., & O'Neal, Q. (1995). Exploring the factors associated with expert systems success. MIS Quarterly, 19(1), 83–106. doi: 10.2307/249712
  • Young, D., & Watson, H. (1995). Determinates of EIS acceptance. Information and Management, 29(3), 153–164. doi: 10.1016/0378-7206(95)00011-K
  • Zikmund, W. (1997). Business research methods. Fort Worth, TX: The Dryden Press.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.