The Perception of “Training Availability” Among Certified Nurse Aides: Relationship to CNA Performance, Turnover, Attitudes, Burnout, and Empowerment

REFERENCES

• Aylward , S. , Stolee , P. , Keat , N. and Johncox , V. 2003 . Effectiveness of continuing education in long-term care . The Gerontologist , 43 : 259 – 271 . [PMid:12677083]
   PubMed Web of Science ®Google Scholar
• Banaszak-Holl , J. and Hines , M. A. 1996 . Factors associated with nursing home staff turnover . The Gerontologist , 36 : 512 – 517 . [PMid:8771979]
   PubMed Web of Science ®Google Scholar
• Beck , C. , Ortigara , A. , Mercer , S. and Shue , V. 1999 . Enabling and empowering certified nursing assistants for quality dementia care . International Journal of Geriatric Psychiatry , 14 : 197 – 212 . doi:10.1002/(SICI)1099-1166(199903)14:3<197::AID-GPS972>3.0.CO;2-Q
   PubMed Web of Science ®Google Scholar
• Braun , K. L. , Suzuki , K. M. , Cusick , C. E. and Howard-Carhart , K. 1997 . Developing and testing training materials on elder abuse and neglect for nurse aides . Journal of Elder Abuse and Neglect , 9 : 1 – 15 . doi:10.1300/J084v09n01_01
   Web of Science ®Google Scholar
• Broad , M. L. 1997 . Overview of transfer of training . Performance Improvement Quarterly , 10 : 7 – 21 .
   Google Scholar
• Burgio , L. D. , Allen-Burge , R. , Roth , D. L. , Bourgeois , M. S. , Dijkstra , K. Gerstle , J. 2000 . Come talk with me . The Gerontologist , 41 : 449 – 460 .
   Web of Science ®Google Scholar
• Burgio , L. D. and Burgio , K. L. 1990 . Institutional staff training and management: A review of the literature and a model for geriatric, long-term-care facilities . International Journal of Aging and Human development , 30 : 287 – 302 . [PMid:2118881]
   PubMed Web of Science ®Google Scholar
• Chappell , N. L. and Novak , M. 1992 . The role of support in alleviating stress among nursing assistants . The Gerontologist , 32 : 351 – 359 . [PMid:1500000]
   PubMed Web of Science ®Google Scholar
• Coogle , C. L. , Parham , I. A. , Jablonski , R. and Rachel , J. A. 2007 . The value of geriatric care enhancement training for direct service workers . Gerontology & Geriatrics Education , 28 : 109 – 131 . doi:10.1300/J021v28n02_08
   PubMedGoogle Scholar
• Cook , J. D. , Hepworth , S. J. , Wall , T. D. and Warr , P. B. 1979 . The experience of work , New York : Academic Press .
   Google Scholar
• Ejaz , F. K. , Noelker , L. S. , Menne , H. L. and Bagakas , J. 2008 . The impact of stress and support on direct care workers' job satisfaction . The Gerontologist , 48 ( Special Issue ) : 60 – 70 . [PMid:18694987]
   PubMed Web of Science ®Google Scholar
• Fitzgerald , C. , Ecclestone , N. , Jones , G. , Orange , J. B. , Stolee , P. Lazowski , D. 2001 . Restorative care education and training in long-term care institutions . Gerontology , 47 ( Suppl 1 ) : 584
   Google Scholar
• Grant , L. A. , Kane , R. A. , Potthoff , S. J. and Ryden , M. 1996 . Staff training and turnover in Alzheimer special care units . Geriatric Nursing , : 278 – 282 . 17doi:10.1016/S0197-4572(96)80241-2
   PubMed Web of Science ®Google Scholar
• Hackman , J. R. and Oldham , G. R. 1980 . Work redesign , Reading, MA : Addison-Wesley Publishing .
   Google Scholar
• Harris-Kojetin, L., Lipson, D., Fielding, J., Keifer, K., & Stone, R. I. (2004). Recent findings on frontline long-term care workers http://aspe.hhs.gov/daltcp/Reports/insight.pdf (Accessed: January 21, 2010, from ).
   Google Scholar
• Hatinen , M. , Kinnunen , U. , Pekkonen , M. and Aro , A. 2004 . Burnout patterns in rehabilitation . Journal of Occupational Health Psychology , 9 : 220 – 237 . [PMid:15279517]
   PubMed Web of Science ®Google Scholar
• Hoeffer , B. , Talerico , K. A. , Rasin , J. , Mitchell , C. M. , Stewart , B. J. McKenzie , D. 2006 . Assisting cognitively impaired nursing home residents with bathing . The Gerontologist , 46 : 524 – 532 . [PMid:16921006]
   PubMed Web of Science ®Google Scholar
• Johncox , V. 2000 . Evaluability assessment of staff training in special care units for persons with dementia . Canadian Journal of Program Evaluation , 150 ( Special issue ) : 53 – 66 .
   Google Scholar
• Legg , T. J. 2007 . Staff development . Nursing Home Magazine , : 28 – 35 .
   Google Scholar
• Leiter , M. and Schaufeli , W. 1996 . Consistency of the burnout construct across occupations . Anxiety, Stress, and Coping , 98 : 229 – 243 . doi:10.1080/10615809608249404
   Web of Science ®Google Scholar
• Maas , M. , Buckwalter , K. C. , Swanson , E. and Mobily , P. R. 1994 . Training key to job satisfaction . Journal of Long-Term Care Administration , 1 : 23 – 26 .
   Google Scholar
• Majumdar , B. , Browne , G. , Roberts , J. and Carpio , B. 2004 . Effects of cultural sensitivity training on health care provider attitudes and patient outcomes . Journal of Nursing Scholarship , 2 : 161 – 166 . doi:10.1111/j.1547-5069.2004.04029.x
   Web of Science ®Google Scholar
• Maslach , C. , Jackson , S. E. and Leiter , M. P. 1996 . Maslach Burnout Inventory manual , 3rd , Palo Alto, CA : Consulting Psychologists Press, Inc .
   Google Scholar
• McGee , G. and Ford , R. C. 1987 . Two (or more) dimensions of organizational commitment: Reexamination of the affective and continuance commitment scales . Journal of Applied Psychology , 72 : 638 – 642 . doi:10.1037/0021-9010.72.4.638
   Web of Science ®Google Scholar
• Menne , H. , Ejaz , F. K. , Noelker , L. S. and Jones , J. A. 2007 . Direct care workers' recommendations for training and continuing education . Gerontology & Geriatrics Education , 28 : 91 – 108 . doi:10.1300/J021v28n02_07
   PubMedGoogle Scholar
• Morgan , J. C. and Konrad , T. R. 2008 . A mixed-method evaluation of a workforce development intervention for nursing assistants in nursing homes . The Gerontologist , 48 ( Special issue ) : 71 – 79 . [PMid:18694988]
   PubMed Web of Science ®Google Scholar
• Nakhnikian , E. , Wilner , M. A. and Hurd , D. 2002 . Nursing assistant training and education . Nursing Home Magazine , : 44 – 47 .
   Google Scholar
• Owens , P. L. 2006 . One more reason not to cut your training budget . Public Personnel Management , 35 : 163 – 172 .
   Web of Science ®Google Scholar
• Quinn , R. P. and Staines , G. L. 1979 . The 1977 quality of employment survey , Ann Arbor : University of Michigan, Institute of Social Research .
   Google Scholar
• Schur , D. , Noelker , L. S. , Looman , W. , Whitlatch , C. J. and Ejaz , F. K. 1998 . Four steps to more committed nursing assistants . Balance , 32 : 29 – 32 .
   Google Scholar
• Spreitzer , G. 1995 . Psychological empowerment in the workplace . Academy of Management Journal , 38 : 1442 – 1465 . doi:10.2307/256865
   Web of Science ®Google Scholar
• Stott , A. L. , Brannon , S. D. , Vasey , J. , Kansky , K. H. and Kemper , P. 2007 . Baseline management practices at providers in Better Jobs Better Care . Gerontology & Geriatrics Education , 28 : 17 – 36 . doi:10.1300/J021v28n02_03
   PubMedGoogle Scholar
• Wunderlich , G. S. and Kohler , P. O. 2001 . Improving the quality of long-term care , Washington, DC : National Academy Press .
   Google Scholar
• Yeatts , D. E. and Cready , M. C. 2007 . Consequences of empowered CNA teams in nursing home settings: A longitudinal assessment . The Gerontologist , 47 : 323 – 339 . [PMid:17565096]
   PubMed Web of Science ®Google Scholar
• Yeatts , D. E. and Hyten , C. 1998 . High-performing self-managed work teams: A comparison of theory to practice , Thousand Oaks, CA : Sage .
   Google Scholar