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Original Articles

“If the Library Genie Granted You Three Wishes, What Would They Be?”: Results and Lessons Learned From an Annual User Feedback Campaign

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Pages 9-18 | Received 31 Aug 2016, Accepted 07 Nov 2016, Published online: 23 Jan 2017

References

  • Gordon, Valerie S., and Patricia C. Higginbottom eds. Marketing for Special and Academic Libraries: A Planning and Best Practices Sourcebook. Lanham: Rowman & Littlefield, 2016.
  • Hufford, Jon R. “A Review of the Literature on Assessment in Academic and Research Libraries, 2005 to August 2011.” portal: Libraries and the Academy 13, no. 1 (2013): 5–35.
  • Silver, Janis. “Library Needs Assessment.” Journal of Hospital Librarianship 4, no. 1 (March 2004): 99–104.
  • Jerabek, Judy Ann, and Lynn M. McMain. “The Answer You Get Depends on Who (and What) You Ask: Involving Stakeholders in Needs Assessments.” Journal of Library Administration 37, no. 3/4 (July 2002): 387.
  • Porter, Stephen R., Michael E. Whitcomb, and William H. Weitzer. “Multiple Surveys of Students and Survey Fatigue.” New Directions for Institutional Research 2004, no. 121 (Spring 2004): 63–73.
  • University of Queensland Library. “Strategic Plan 2013–2017.” Accessed October 23, 2016. https://web.library.uq.edu.au/files/28/filename.pdf.

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