2,063
Views
19
CrossRef citations to date
0
Altmetric
Research Article

A Swedish version of the Consultation and Relational Empathy (CARE) measure

, &
Pages 286-292 | Received 29 Oct 2014, Accepted 08 May 2017, Published online: 03 Aug 2017

References

  • Reynolds WJ, Scott B. Empathy: a crucial component of the helping relationship. J Psychiatr Ment Health Nurs. 1999;5:363–370.
  • Mercer SW, Reynolds WJ. Empathy and quality of care. Br J Gen Pract. 2002;52:9–13.
  • Rakel D, Barrett B, Zhang Z, et al. Perception of empathy in the therapeutic encounter: effects on the common cold. Patient Educ Couns. 2011;85:390–397.
  • Di Blasi Z, Harkness E, Ernst E, et al. Influence of context effects on health outcomes: a systematic review. Lancet. 2001;10:757–762.
  • The Swedish Agency for Health and Care Services Analysis; [cited 2014 March 10]. http://www.vardanalys.se.
  • Epstein RM, Fiscella K, Lesser CS, et al. Why the nation needs a policy push on patient-centered health care. Health Affairs (Millwood). 2010;8:1489–1495.
  • Stepien KA, Baernstein A. Educating for empathy. A review. J Gen Intern Med. 2006;21:524–530.
  • Rudebeck CE. The doctor, the patient and the body. Scand J Prim Health Care. 2000;18:4–8.
  • Wensing M, Vedstedt P, Kersnik J, et al. Patient satisfaction with availability of general practice: an international comparison. Int J Qual Health Care. 2002;14:111–118.
  • Mercer SW, McConnachie A, Maxwell M, et al. Relevance and practical use of the Consultation and Relational Empathy (CARE) Measure in general practice. Fam Pract. 2005;22:328–334.
  • Murphy DJ, Bruce DA, Mercer SW, et al. The reliability of workplace-based assessment in postgraduate medical education and training: a national evaluation in general practice in the United Kingdom. Adv in Health Sci Educ. 2009;14:219–232.
  • The CARE Measure web site. Nursing, Midwifery and Allied Health Professions Research Unit; [cited 2014 May 25]. http://www.caremeasure.org.
  • Fung CSC, Hua A, Tam L, et al. Reliability and validity of the Chinese version of the CARE measure in a primary care setting in Hong Kong. Fam Pract. 2009;26:398–406.
  • Aomatsu M, Abe H, Abe K, et al. Validity and reliability of the Japanese version of the CARE measure in a general medicine outpatient setting. Fam Pract. 2014;1:118–126.
  • Wirtz M, Boecker M, Forkmann T, et al. Evaluation of the ‘‘Consultation and Relational Empathy’’ (CARE) measure by means of Rasch-analysis at the example of cancer patients. Patient Educ Couns. 2011;82:298–306.
  • Neumann M, Wirtz M, Bollschweiler E, et al. Determinants and patient-reported long-term outcomes of physician empathy in oncology: a structural equation modelling approach. Patient Educ Couns. 2007;69: 69–75.
  • Fung C, Mercer SW. A qualitative study of patients' views on quality of primary care consultations in Hong Kong and comparison with the UK CARE measure. BMC Fam Pract. 2009;10:10
  • Mercer SW, Fung C, Chan F, et al. The Chinese-version of the CARE measure reliably differentiates between doctors in primary care: a cross-sectional study in Hong Kong. BMC Fam Pract. 2011.
  • Mercer SW, Jani B, Wong SY, et al. Patient enablement requires physician empathy: a cross-sectional study of general. Practice consultations in areas of high and low socioeconomic deprivation in Scotland. BMC Fam Pract. 2012;13:6.
  • Mercer SW, Higgins M, Bikker AM, et al. General practitioners’ empathy and health outcome: prospective observational study of consultations in areas of high and low deprivation. Ann Fam Med. 2016;14:117–124.
  • Mercer SW, Maxwell M, Heaney D, et al. The consultation and relational empathy (CARE) measure: development and preliminary validation and reliability of an empathy based consultation process measure. Fam Pract. 2004;21:699–705.
  • Streiner DL, Norman GR. Health measurement scales: a practical guide to their development and use. 4th ed. New York (NY): Oxford University Press; 2008.
  • Mercer SW, Murphy DJ. Validity and reliability of the CARE measure in secondary care. Clin Gov Int J. 2008;13:269–283.
  • Fabrigar LR, Wegener DT. Exploratory factor analysis. New York (NY): Oxford University Press; 2012.
  • Lundy JM, Bikker A, Higgins M, et al. General practitioners’ patient-centredness and responses to patients’ emotional cues and concerns: relationships with perceived empathy in areas of high and low socioeconomic deprivation. J Compassion Health Care 2015;2:2.
  • Kersten P, White PJ, Tennant A. The consultation and relational empathy measure: an investigation of its scaling structure. Disabil Rehabil. 2012;34:503–509.