295
Views
1
CrossRef citations to date
0
Altmetric
Standard article

Service outsourcing, pricing, and the engagement of citizen groups

References

  • Agle, B. R., R. K. Mitchell, and J. A. Sonnenfeld. 1999. “Who Matters to CEOs? An Investigation of Stakeholder Attributes and Salience, Corporate Performance, and CEO Values.” Academy of Management Journal 42(5). 507–525.
  • Alexandris, K., C. Kouthouris, D. Funk, and E. Chatzigianni. 2008. “Examining the Relationships between Leisure Constraints, Involvement and Attitudinal Loyalty among Greek Recreational Skiers.” European Sport Management Quarterly 8(3): 247–264. doi:10.1080/16184740802224175
  • Alonso, J., R. Andrews, and I. R. Hodgkinson. 2016. “Institutional, Ideological and Political Influences on Local Government Contracting: Evidence from England.” Public Administration 94(1). 244–262.
  • Anderson, D. M., and G. Taggart. 2016. “Organizations, Policies, and the Roots of Public Value Failure: The Case of For‐profit Higher Education.” Public Administration Review 76(5): 779–789. doi:10.1111/puar.12606
  • Berman, S. L., A. C. Wicks, S. Kotha, and T. M. Jones. 1999. “Does Stakeholder Orientation Matter? The Relationship between Stakeholder Management Models and Firm Financial Performance.” Academy of Management Journal 42(5). 488–506.
  • Bovaird, T. 2016. “The Ins and Outs of Outsourcing and Insourcing: What Have We Learnt from the past 30 Years?” Public Money & Management 36(1): 67–74. doi:10.1080/09540962.2015.1093298
  • Bryson, J. M. 2004. “What to Do When Stakeholders Matter: Stakeholder Identification and Analysis Techniques.” Public Management Review 6(1): 21–53. doi:10.1080/14719030410001675722
  • Bryson, J. M., L. H. Edwards, and D. M. Van Slyke. 2018. “Getting Strategic about Strategic Planning Research.” Public Management Review 20(3). 317–339.
  • Coalter, F. 1995. “Compulsory Competitive Tendering for Sport and Leisure Management: A Lost Opportunity.” Managing Leisure 1(1): 3–15. doi:10.1080/136067195376538
  • Collins, M. F. 2008. “Social Exclusion from Sport and Leisure.” B. Houlihan, edited by. Sport and Society. London:Sage. 77–105.
  • Commission, A. 2006. Public Sports and Recreation Services: Making Them Fit for the Future. Audit Commission for Local Authorities and the National Health Service in England.
  • Donaldson, T., and L. E. Preston. 1995. “The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications.” Academy of Management Review 20(1): 65–91. doi:10.5465/amr.1995.9503271992
  • Downward, P. 2007. “Exploring the Economic Choice to Participate in Sport: Results from the 2002 General Household Survey.” International Review of Applied Economics 21(5). 633–653.
  • Downward, P., and J. Riordan. 2007. “Social Interactions and the Demand for Sport: An Economic Analysis.” Contemporary Economic Policy 25(4): 518–537. doi:10.1111/j.1465-7287.2007.00071.x
  • Downward, P., K. Hallmann, and T. Pawlowski. 2014. “Assessing Parental Impact on the Sports Participation of Children: A Socio-economic Analysis of the UK.” European Journal of Sport Science 14(1): 84–90. doi:10.1080/17461391.2013.805250
  • Experian Mosaic United Kingdom. 2008. The Consumer Classification for the UK. UK:Mosaic.
  • Freeman, R. E. 1984. Stakeholder Management. London:Pitman Books Limited.
  • Goldsmith, A. L., and M. Walker. 2015. “The NASCAR Experience: Examining the Influence of Fantasy Sport Participation on ‘Non-fans’.” Sport Management Review 18(2): 231–243. doi:10.1016/j.smr.2014.06.001
  • Government, H. M. 2015. Sporting Future: A New Strategy for an Active Nation. London:Cabinet Office.
  • Guarneros-Meza, V., J. Downe, T. Entwistle, and S. J. Martin. 2014. “Putting the Citizen at the Centre? Assembling Local Government Policy in Wales.” Local Government Studies 40(1): 65–82. doi:10.1080/03003930.2012.707616
  • Hair, J. F., R. E. Anderson, B. J. Babin, and W. C. Black. 2010. Multivariate Data Analysis: A Global Perspective. New Jersey: Pearson.
  • Hallmann, K., P. Wicker, C. Breuer, and L. Schönherr. 2012. “Understanding the Importance of Sport Infrastructure for Participation in Different Sports–findings from Multi-level Modelling.” European Sport Management Quarterly 12(5): 525–544. doi:10.1080/16184742.2012.687756
  • Hallmann, K., S. Feiler, and C. Breuer. 2015. “Design and Delivery of Sport for All Programmes: Should It Be Market, Non-profit, or State-run?” International Journal of Sport Policy and Politics 7(4): 565–585. doi:10.1080/19406940.2015.1088051
  • Harris, S., and B. Houlihan. 2016. “Implementing the Community Sport Legacy: The Limits of Partnerships, Contracts and Performance Management.” European Sport Management Quarterly 16(4): 433–458. doi:10.1080/16184742.2016.1178315
  • Hawkins, D. E., and P. J. Berhoven. 1974. Utilization of Disadvantaged Workers in Public Park and Recreation Services. Washington, D.C:American Association for Health, Physical Education, and Recreation.
  • Hodgetts, D., and M. J. Duncan. 2015. “Quantitative Analysis of Sport Development Event Legacy: An Examination of the Australian Surf Life Saving Championships.” European Sport Management Quarterly 15(3): 364–380. doi:10.1080/16184742.2015.1021824
  • Hodgkinson, I., C. L. Hannibal, B. Keating, R. Chester-Buxton, and N. Bateman. 2017a. “Towards a Public Service Management: Past, Present and Future Directions.” Journal of Service Management 28(5): 998–1023. doi:10.1108/JOSM-01-2017-0020
  • Hodgkinson, I. R., and P. Hughes. 2012. “A Level Playing Field: Social Inclusion in Public Leisure.” International Journal of Public Sector Management 25(1): 48–63. doi:10.1108/09513551211200285
  • Hodgkinson, I. R., P. Hughes, M. Hughes, and R. Glennon. 2017b. “Does Ownership Matter for Service Delivery Value? An Examination of Citizens’ Service Satisfaction.” Public Management Review 19(8): 1206–1220. doi:10.1080/14719037.2016.1272711
  • Hodgkinson, I. R., P. Hughes, and V. Leone. 2020. “Collective Organisational Publicness versus Privateness in Community Sport: A National Panel Study of Local Authorities.” European Sport Management Quarterly in press. 1–19. doi:10.1080/16184742.2020.1765403
  • Kumar, H., E. A. Manoli, I. R. Hodgkinson, and P. M. Downward. 2018. “Sport Participation: From Policy, through Facilities, to Users’ Health, Well-being, and Social Capital.” Sport Management Review 21(5): 549–562. doi:10.1016/j.smr.2018.01.002
  • Kumar, H., P. Downward, I. Hodgkinson, and A. E. Manoli. 2019. “Means as Well as Ends: Some Critical Insights for UK Sport Policy on the Impact of Facility Ownership and Configuration on Sports Participation.” International Journal of Sport Policy and Politics 11(3): 415–432. doi:10.1080/19406940.2018.1522660
  • Lera-López, F., and M. Rapún-Gárate. 2007. “The Demand for Sport: Sport Consumption and Participation Models.” Journal of Sport Management 21(1): 103–122. doi:10.1123/jsm.21.1.103
  • Liu, Y. D. 2009. “Sport and Social Inclusion: Evidence from the Performance of Public Leisure Facilities.” Social Indicators Research 90(2): 325–337. doi:10.1007/s11205-008-9261-4
  • Liu, Y. D., P. Taylor, and S. Shibli. 2009. “Sport Equity: Benchmarking the Performance of English Public Sport Facilities.” European Sport Management Quarterly 9(1): 3–21. doi:10.1080/16184740802461686
  • Morgan, N., A. Pritchard, and D. Sedgley. 2015. “Social Tourism and Well-being in Later Life.” Annals of Tourism Research 52: 1–15. doi:10.1016/j.annals.2015.02.015
  • Nicolau, J. L. 2011. “Monetary and Non-monetary Efforts for Leisure Activities.” Annals of Tourism Research 38(3): 801–819. doi:10.1016/j.annals.2010.12.002
  • Office for National Statistics. 2006. Health Status–Higher Social Groups Report Best Health. London, Office for National Statistics.
  • Osborne,S. P.,andK.McLaughlin. 2002. “The New Public Management in Context.” K. MClaughlin, S. P. Osborne,andE. Ferlie, edited by. New Public Management: Current Trends and Future Prospects. London:Routledge.
  • Osborne, S. P. 2018. “From Public Service-dominant Logic to Public Service Logic: Are Public Service Organizations Capable of Co-production and Value Co-creation?” Public Management Review 20(2): 225–231. doi:10.1080/14719037.2017.1350461
  • Osborne,S. P., M.Cucciniello, G.Nasi,andK.Strokosch. 2020. “New Development: Strategic User Orientation in Public Services Delivery—the Missing Link in the Strategic Trinity?” Public Money & Management in press. 1–4. doi:10.1080/09540962.2020.1758401
  • Osborne,S. P., Z.Radnor, T.Kinder, and I.Vidal. 2015. “The SERVICE Framework: A Public‐SERVICE‐dominant Approach to Sustainable Public Services.” British Journal of Management 26(3): 424–438. doi:10.1111/1467-8551.12094
  • Parnell, D., A. May, P. Widdop, E. Cope, and R. Bailey. 2019. “Management Strategies of Non-profit Community Sport Facilities in an Era of Austerity.” European Sport Management Quarterly 19(3). 312–330.
  • Ramchandani, G., S. Shibli, and S. P. Kung. 2018. “The Performance of Local Authority Sports Facilities in England during a Period of Recession and Austerity.” International Journal of Sport Policy and Politics 10(1): 95–111. doi:10.1080/19406940.2017.1420676
  • Simmons, R. 2004. “A Trend to Trust? The Rise of New Leisure Trusts in the UK.” Managing Leisure 9(3): 159–177. doi:10.1080/1360671042000273882
  • Taylor, P., T. Panagouleas, and S. Ping Kung. 2011. “Access to English Public Sector Sports Facilities by Disadvantaged Groups and the Effect of Financial Objectives.” Managing Leisure 16(2): 128–141. doi:10.1080/13606719.2011.559091
  • Vandermeerschen, H., and J. Scheerder. 2017. “Sport Managers’ Perspectives on Poverty and Sport: The Role of Local Sport Authorities.” Sport Management Review 20(5): 510–521. doi:10.1016/j.smr.2017.02.002
  • Verleye K., E. Jaakkola, I. R. Hodgkinson,G. T. Jun, G. Odekerken-Schroder, and J. Quist. 2017. “What Causes Imbalance in Complex Service Networks? Evidence from a Public Health Service.” Journal of Service Management,28(1), 34–56.
  • Wadmann, S., I. E. Christensen, J. Kjellberg, and C. Greve. 2019. “Breaking up a Partnership to Build a Competitive Market in Denmark’s Ambulance Service: How Can Studies of Contract Reversals Learn from the Sociology of Markets?” Local Government Studies 45(6): 937–956. doi:10.1080/03003930.2019.1615463
  • Watson, T. J. 2013. Management, Organisation and Employment Strategy: New Directions in Theory and Practice. London:Routledge.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.