References and End Notes
- Victorian Council of Social Services , Directory of Social Services , V.C.O.S.S. , Melbourne , 1980 .
- Scott , D. 1979 . “The Future Role of Voluntary Agencies in Welfare” . Australian Social Work , 32 : 39 – 45 .
- Wark , V. 1982 . “A Look at the Work of the Telephone Counselling Centre” . Personnel and Guidance Journal , 61 : 110 – 112 .
- Davies , P. G. K. 1982 . “The Functioning of British Counselling Hotlines: A pilot study” . British Journal of Guidance and Counselling , 10 : 195 – 199 .
- Durlak , J. A. 1979 . “Comparative Effectiveness of Paraprofessional and Professional Helpers” . Psychological Bulletin , 86 : 80 – 91 .
- Delworth , U. and Moore , M. 1974 . “Helper Plus Trainer: A two phase programme for the counsellor” . Personnel and Guidance Journal , 52 : 428 – 433 .
- Murgatroyd , S. 1983 . “Training for Crisis Counselling” . British Journal of Guidance and Counselling , 11 : 131 – 144 .
- Farrant , P. 1979 . “A Service for Victims of Rape and Sexual Assault” . Australian Social Work , 32 : 24 – 32 . One such account is that of
- Collective of Self-Help Groups, The Self-Help Resource Directory () , 2nd edition , Carlton , 1982 .
- Siemiatycki , J. 1979 . “A Comparison of Mail, Telephone and Home Interview Strategies for Household Health Surveys” . American Journal of Public Health , 69 : 238 – 245 .
- A list of those organisations surveyed, and the interview questionnaire, is available from McLennan J. , Psychology Department, Swinburne Institute of Technology , P.O. Box 218, Hawthorn, Vic. 3122. Information on individual organisations was obtained on the condition of confidentiality and so cannot be made available.