17,455
Views
23
CrossRef citations to date
0
Altmetric
Articles

Social Worker–Client Relationships: Social Worker Perspectives

ORCID Icon
Pages 395-407 | Received 11 Dec 2018, Accepted 21 Aug 2019, Published online: 24 Nov 2019

References

  • Alexander, C., & Charles, G. (2009). Caring, mutuality and reciprocity in social worker client relationships: Rethinking principles of practice. Journal of Social Work, 9(1), 5–22.
  • Banks, S. (2012). Ethics and values in social work (4th ed.). London, UK: Palgrave Macmillan.
  • Banks, S. (2013). Negotiating personal engagement and professional accountability: Professional wisdom and ethics work. European Journal of Social Work, 16(5), 587–604. doi: 10.1080/13691457.2012.732931
  • Bauman, Z. (2000). Special essay. Am I my brother's keeper? European Journal of Social Work, 3(1), 5–11.
  • Bennett, B., Green, S., Gilbert, S., & Bessarab, D. (2013). Our voices: Aboriginal and Torres Strait Islander social work. South Yarra: Palgrave Macmillan.
  • Bennett, B., Zubrzycki, J., & Bacon, V. (2011). What do we know? The experiences of social workers working alongside Aboriginal people. Australian Social Work, 64(1), 20–37.
  • Beresford, P., Croft, S., & Adshead, L. (2008). “We don’t see her as a social worker”: A service user case study of the importance of the social worker’s relationship and humanity. British Journal of Social Work, 38(7), 1388–1407.
  • Bland, R., Renouf, N., & Tullgren, A. (2015). Social work practice in mental health: An introduction. Crows Nest, NSW: Allen and Unwin.
  • Buckley, H., Carr, N., & Whelan, S. (2011). “Like walking on eggshells”: Service user views and expectations of the child protection system. Child and Family Social Work, 16(1), 101–110.
  • Collaizzi, P. (1978). Psychological research as the phenomenologist views it. In R. Valle & M. King (Eds.), Existential-phenomenological alternatives for psychology (pp. 48–71). New York, NY: Oxford University Press.
  • Collins, S. (2015). Hope and helping in social work. Practice: Social Work in Action, 27(3), 197–213.
  • Connolly, M., & Harms, L. (eds.). (2015). Social work: From theory to practice. Port Melbourne, Vic.: Cambridge University Press.
  • Cozolino, L. (2014). The neuroscience of human relationships: Attachment and the developing social brain. New York, NY: W.W. Norton and Company.
  • De Boer, C., & Coady, N. (2007). Good helping relationships in child welfare: Learning from stories of success. Child and Family Social Work, 12, 32–42.
  • Duncan, B., Miller, S., Wampold, B., & Hubble, M. (eds.). (2010). The heart and soul of change. Washington, DC: American Psychological Association.
  • Dybicz, P. (2012). The ethic of care: Recapturing social work's first voice. National Association of Social Workers, 57(3), 271–280.
  • Ferguson, H. (2016a). Researching social work practice close up: Using ethnographic and mobile methods to understand encounters between social workers, children and families. The British Journal of Social Work, 46(1), 153–168.
  • Ferguson, H. (2016b). What social workers do in performing child protection work: Evidence from research into face-to-face practice. Child and Family Social Work, 21(3), 283–294.
  • Folgheraiter, F., & Raineri, M. L. (2012). A critical analysis of the social work definition according to the relational paradigm. International Social Work, 1, 1–15.
  • Forrester, D., Kershaw, S., Moss, H., & Hughes, L. (2008). Communication skills in child protection: How do social workers talk to parents? Child and Family Social Work, 13(1), 41–51.
  • Freedberg, S. (2009). Relational theory for social work practice: A feminist perspective. New York, NY: Routledge.
  • Furlong, M. (2013). Building the client's relational base: A multidisciplinary handbook. Bristol, UK: The Policy Press.
  • Gibson, W., & Brown, A. (2009). Working with qualitative data. London: Sage.
  • Gray, B. (2009). Befriending excluded families in Tower Hamlets: The emotional labour of family support workers in cases of child protection and family support. British Journal of Social Work, 39(6), 990–1007.
  • Healy, K. (2012). Social work methods and skills: The essential foundations of practice. Basingstoke, UK: Palgrave Macmillan.
  • Healy, K. (ed.). (2014). Social work theories in context: Creating frameworks for practice. Basingstoke, UK: Palgrave Macmillan.
  • Healy, K., & Lonne, B. (2010). The social work and human services workforce: Report from a national study of education training and workforce needs. Strawberry Hills, NSW: Australian Learning and Teaching Council Ltd.
  • Heidegger, M. (1978). Being and time. Oxford, UK: Basil Blackwell.
  • Hingley-Jones, H., & Ruch, G. (2016). Stumbling through”? Relationship-based social work practice in austere times. Journal of Social Work Practice, 30(3), 235–248.
  • Holmes, L., & McDermid, S. (2013). How social workers spend their time in frontline children’s social care in England. Journal of Childrens Services, 8(2), 123–133.
  • Hood, R., Brent, M., Abbott, S., & Sartori, D. (2019). A study of practitioner–service user relationships in social work. British Journal of Social Work, 49, 787–805.
  • Howe, D. (1998). Relationship-based thinking and practice in social work. Journal of Social Work Practice: Psychotherapeutic Approaches in Health, Welfare and the Community, 12(1), 45–56.
  • Howe, D. (2008). The emotionally intelligent social worker. New York: Palgrave Macmillan.
  • Howe, D. (2013). Empathy: What it is and why it matters. Hampshire, UK: Palgrave Macmillan.
  • Ingram, R. (2013). Locating emotional intelligence at the heart of social work practice. British Journal of Social Work, 43, 987–1004.
  • Kemmis, S., & Smith, T. J. (2008). Praxis and praxis development. In Enabling praxis: Challenges for education (pp. 3–14). Rotterdam: Sense Publishers.
  • Knight, C. (2015). Trauma-informed social work practice: Practice considerations and challenges. Clinical Social Work Journal, 43(1), 25–37.
  • LaMendola, W. (2010). Social work and social presence in an online world. Journal of Technology in Human Services, 28, 108–119.
  • Levenson, J. (2017). Trauma-informed social work practice. Social Work, 62, 105–113.
  • Liechty, J. (2018). Exploring use of self: Moving beyond definitional challenges. Journal of Social Work Education, 54, 148–162.
  • Maidment, J., & Egan, R. (eds.). (2016). Practice skills in social work and welfare: More than just common sense. Crows Nest, NSW: Allen & Unwin.
  • Maiter, S., Palmer, S., & Manji, S. (2006). Strengthening social worker–client relationships in child protective services: Addressing power imbalances and “ruptured” relationships. Qualitative Social Work, 5(61), 167–186.
  • Mandell, D. (2007). Use of self: Contexts and dimensions. In D. Mandell (Ed.), Revisiting the use of self: Questioning professional identities (pp. 1–19). Toronto: Canadian Scholars' Press Inc.
  • Marsh, J., Angell, B., Andrews, C., & Curry, A. (2012). Client–provider relationship and treatment outcome: A systematic review of substance abuse, child abuse and mental health services research. Journal of the Society for Social Work and Research, 3(4), 233–267.
  • Miller, J., & Stiver, I. (1997). The healing connection: How women form relationships in therapy and in life. Boston, MA: Beacon Press.
  • Miller, R. (2016). Engagement with families involved in the statutory system. In J. Maidment, & R. Egan (Eds.), Practice skills in social work and welfare: More than just common sense (3rd ed., chapter 9). Crows Nest, NSW: Allen & Unwin.
  • Miller, W., & Rollnick, S. (2014). Motivational interviewing: Helping people change. New York, NY: Guilford Press.
  • Mishna, F., Van Wert, M., & Asakura, K. (2013). The best kept secret in social work: Empirical support for contemporary psychodynamic social work practice. Journal of Social Work Practice, 27(3), 289–303.
  • Payne, M. (2006). What is professional social work? Bristol, UK: Policy Press.
  • Payne, M. (2011). Humanistic social work: Core principles in practice. Basingstoke, UK: Palgrave Macmillan.
  • Pease, B., Goldingay, S., Hosken, N., & Nipperess, S. (eds.). (2016). Doing critical social work: Transformative practices for social justice. Crows Nest, NSW: Allen and Unwin.
  • Perry, R., & Sullivan, R. (2014). Neurobiology of attachment to an abusive caregiver: Short-term benefits and long-term costs. Developmental Psychobiology, 56(8), 1626–1634.
  • Pettersen, T. (2012). Conceptions of care: Altruism, feminism, and mature care. Hypatia, 27(2), 366–389.
  • Reimer, E. (2010). Exploring the parent–family worker relationship in rural family support services: “You build a relationship … and before you know it you start working on the problems that you have got.” PhD, University of South Australia.
  • Ruch, G., Turney, D., & Ward, A. (Eds.). (2010). Relationship-based social work: Getting to the heart of practice. London: Jessica Kingsley.
  • Schofield, G. (1998). Inner and outer worlds: A psychosocial framework for child and family social work. Child and Family Social Work, 3, 57–67.
  • Sheehan, R. (2012). Forensic social work: A distinctive framework for intervention. Social Work in Mental Health, 10(5), 409–425.
  • Slade, A. (2005). Parental reflective functioning: An introduction. Attachment and Human Development, 7(3), 269–281.
  • Trevithick, P. (2003). Effective relationship-based practice: A theoretical exploration. Journal of Social Work Practice, 17(2), 163–176.
  • Trevithick, P. (2012). Social work skills and knowledge: A practice handbook. Maidenhead, UK: McGraw-Hill.
  • Trevithick, P. (2014). Humanising managerialism: Reclaiming emotional reasoning, intuition, the relationship, and knowledge and skills in social work. Journal of Social Work Practice: Psychotherapeutic Approaches in Health, Welfare and the Community, 28, 287–311.
  • Trevithick, P. (2018). The “self” and “use of self” in social work: A contribution to the development of a coherent theoretical framework. The British Journal of Social Work, 48(7), 1836–1854.
  • Turney, D. (2012). A relationship-based approach to engaging involuntary clients: The contribution of recognition theory. Child and Family Social Work, 17(2), 149–159.
  • Watts, L. (2019). Reflective practice, reflexivity, and critical reflection in social work education in Australia. Australian Social Work, 72(1), 8–20. doi: 10.1080/0312407X.2018.1521856
  • Winter, K. (2009). Relationships matter: The problems and prospects for social workers’ relationships with young children in care. Child and Family Social Work, 14, 450–460.
  • Winter, K., Cree, V., Hallett, S., Hadfield, M., Ruch, G., Morrison, F., & Holland, S. (2016). Exploring communication between social workers, children and young people. British Journal of Social Work, 47(5), 1427–1444.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.