References
- G.P. Cosmetatos, “Approximate equilibrium results for the multi-server queue (GI/M/r)” Operational Res. Quart., vol. 25, 1974, 625–34.
- P.R. Hills and S.C. Mathewson, “A programming manual for SIMON (in FORTRAN),” Department of Management Science, Imperial College, London, 1972.
- D.G. Kendall, “Stochastic processes occurring in the theory of queues and their analysis by means of the imbedded Markov chain,” Ann. Math. Statist., vol. 24, 1953, 338–54.
- J.F.C. Kingman, “The heavy traffic approximation in the theory of queues,” Proceedings of the Symposium on Congestion Theory (Eds. W.L. Smith and W.E. Wilkinson). Chapel Hill: University of North Carolina Press, 1965.
- E. Page, Queueing theory in O.R. London: Butterworths, 1972.
- T.L. Saaty, Elements of queueing theory. New York: McGraw-Hill, 1961