References
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- D.R. Cox and W.L. Smith, Queues. London: Methuen, 1961.
- T.C.T. Kotiah, J.W. Thompson, and W.A. Waugh, “Use of Erlangian distributions for single server queueing systems,” J. Appl. Prob., vol. 6, 1969, 584.
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- K.T. Marshall, “Some inequalities in queueing,” Operations Research, vol. 16, 1968, 651.
- W.L. Smith, “On the distribution of queueing times,” Proc. Cambridge Phil. Soc, vol. 49, 1963, 449.
- L. Takacs, “The limiting distribution of the virtual waiting time and the queue size for a single server queue with recurrent input and general service times,” Sankhya, A(25), 1963, 91.