12
Views
3
CrossRef citations to date
0
Altmetric
Original Articles

Business Process Re-Engineering: Putting Theory Into Practice

&
Pages 3-14 | Received 01 Jan 1994, Published online: 25 May 2016

References

  • Ackoff, R. (1967) Management misinformation systems. Management Science, 14, 4, 147–156.
  • 2. Andersen Consulting (1993). Business Process Reengineering, Public Lecture, UCC, April.
  • Andrews, D. and Stalick, S. (1992) Business reengineering, American Programmer, 5, 5, 10–19.
  • Bevilacqua, R. and Thomhill, D. (1992) Process modelling, American Programmer, 5, 5, 2–9.
  • Caron, J., Jarvenpaa, S. and Stoddard, D. (1994) Business reengineering at CIGNA corporation: experiences and lessons learned from the first five years, MIS Quarterly, 18, 3, 233–250.
  • Coulson-Thomas, C. (Ed.) (1994) Business Process Re-engineering: Myth & Reality, Kogan Page, London.
  • Davenport, T. and Short, J. (1990) The new industrial engineering: information technology and business process redesign. Sloan Management Review, Summer, 11–27.
  • DeMarco, T. (1978) Structured Analysis and System Specification, Yourdon Press, New Jersey.
  • Deming, W. (1986) Out of the Crisis, Cambridge, MA.
  • Drucker, P. (1986) The Frontiers of Management, Heinemann, London.
  • Drucker, P. (1992) The new society of organisations, Harvard Business Review, September-October, 95–104.
  • Earl, M. (1994) The new and the old of business process redesign, Journal of Strategic Information Systems, 3, 1, 5–22.
  • Evans, K. (1993) Reengineering and cybernetics. American Programmer (Special issue on BPR), 6, 11, 10–16.
  • Gane, C. and Saison, T. (1977) Structured Systems Analysis: Tools and Techniques, Improved System Technologies, New York.
  • Goss, T, Pascale, R. and Athos, A. (1993) The reinvention roller-coaster: risking the present for a powerful future, Harvard Business Review, November-December, 97–108.
  • Hammer, M. (1990) Reengineering Work: Don’t Automate, Obliterate. Harvard Business Review, July-August, 104–111.
  • Hammer, M. and Champy, J. (1993) Reengineering the Corporation,: A Manifesto for Business Revolution, Harper Business, New York.
  • Harrington, H. (1991) Business Process Improvement, McGraw-Hill, New York.
  • Johnson, H. and Kaplan, R. (1987) Relevance Lost — The Rise and Fall of Management Accounting, Harvard Business School Press, Boston.
  • Juran, J. (1964) Managerial Breakthrough, McGraw-Hill, New York.
  • Leavitt, H. (1964) Applied Organisational Change in Industry, Wiley, New York.
  • Mason, R. and Mitroff, I. (1981) Challenging Strategic Planning Assumptions, Wiley & Sons, New York.
  • McMenamin, S. and Palmer, J. (1984) Essential Systems Analysis, Yourdon Press, Prentice Hall, Englewood Cliffs, New Jersey.
  • Murphy, E. (1994) Cultural values, workplace democracy and organisational change: emerging issues in European businesses, In Coulson-Thomas, C. (Ed.) (1994) Business Process Re-engineering: Myth & Reality, Kogan Page, London, 201–210.
  • Orr, K. (1993) How real is business process reengineering really? American Programmer (Special issue on BPR), 6, 11, 10–16.
  • Savage, C. (1990) Fifth Generation Management, Digital Press, Bedford, MA.
  • Scott Morton, M. (1991) The Corporation of the 1990s, Oxford University Press, New York.
  • Strassman, P. (1993) Rebottling old medicine: origins and relevance of reengineering, American Programmer (Special issue on BPR), 6, 11, 3–9.
  • Thomas, M. (1994) What you need to know about business process re-engineering, Personnel Management, January, 28–32.
  • Treacy, M. and Wiersema, F. (1993) Customer intimacy and other value disciplines, Harvard Business Review, January-February, 84–93.
  • Wood-Harper, A., Antill, L. and Avison, D. (1985) Information Systems Definition: The Multiview Approach, Blackwell Scientific Publications, Oxford.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.