Student Civility in the College Classroom: Exploring Student Use and Effects of Classroom Citizenship Behavior

References

• Alberts, H. C., Hazen, H. D., & Theobald, R. B. (2010). Classroom incivilities: The challenge of interactions between college students and instructors in the U.S. Journal of Geography in Higher Education, 34, 439–462. doi:10.1080/03098260903502679
   Web of Science ®Google Scholar
• Allison, B. J., Voss, R. S., & Dryer, S. (2001). Student classroom and career success: The role of organizational citizenship behavior. Journal of Education for Business, 76, 282–288. doi:10.180/0883232019599650
   Google Scholar
• Andersson, L., & Pearson, C. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24, 452–471. doi:10.5465/AMR.1999.2202131
   Web of Science ®Google Scholar
• Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship.” Academy of Management Journal, 26, 587–595. doi:10.2307/255908
   Web of Science ®Google Scholar
• Bingham, S. G., Carlson, R. E., Dwyer, K. K., & Prisbell, M. (2009). Student misbehaviors, instructor responses, and connected classroom climate: Implications for the basic course. Basic Communication Course Annual, 21, 30–68.
   Google Scholar
• Bjorklund, W. L., & Rehling, D. L. (2010). Student perceptions of classroom incivility. College Teaching, 58, 15–18. doi:10.1080/87567550903252801
   Google Scholar
• Boice, B. (1996). Classroom incivilities. Research in Higher Education, 37, 456–486. doi:10.1007/BF01730110
   Web of Science ®Google Scholar
• Bommer, W. H., Miles, E. W., & Grover, S. L. (2003). Does one good turn deserve another? Coworker influences in employee citizenship. Journal of Organizational Behavior, 24, 181–196. doi:10.1002/job.187
   Web of Science ®Google Scholar
• Burke, L. A., Karl, K., Peluchette, J., & Evans, W. R. (2014). Student incivility: A domain review. Journal of Management Education, 38, 160–191. doi:10.1177/1052562913488112
   Google Scholar
• Christophel, D. M. (1990). The relationships among teacher immediacy behaviors, student motivation, and learning. Communication Education, 39, 323–340. doi:10.1080/03634529009378813
   Web of Science ®Google Scholar
• Darling, A. L., & Civikly, J. M. (1987). The effects of teacher humor on student perceptions of classroom communicative climate. Journal of Classroom Interaction, 22, 24–30.
   Google Scholar
• DeVellis, R. F. (2012). Scale development: Theory and applications (3rd ed.). Los Angeles, CA: Sage.
   Google Scholar
• Dwyer, K. K., Bingham, S. G., Carlson, R. E., Prisbell, M., Cruz, A. M., & Fus, D. A. (2004). Communication and connectedness in the classroom: Development of the connected classroom climate inventory. Communication Research Reports, 21, 264–272. doi:10.1080/01463370500090118
   Google Scholar
• Feldmann, L. J. (2001). Classroom civility is another of our instructor responsibilities. College Teaching, 49(4), 137–140. doi:10.1080/87567555.2001.10844595
   Google Scholar
• Frisby, B. N., Berger, E., Burchett, M., Herovic, E., & Strawser, M. G. (2014). Participation apprehensive students: The influence of face support and instructor–student rapport on classroom participation. Communication Education, 63, 105–123. doi:10.1080/03634523.2014.881516
   Web of Science ®Google Scholar
• Frisby, B. N., & Martin, M. M. (2010). Instructor–student and student–student rapport in the classroom. Communication Education, 59, 146–164. doi:10.1080/03634520903564362
   Google Scholar
• Frisby, B. N., & Myers, S. A. (2008). The relationships among perceived instructor rapport, student participation, and student learning outcomes. Texas Speech Communication Journal, 33, 27–34.
   Google Scholar
• Frymier, A. B., & Houser, M. L. (1999). The revised learning indicators scale. Communication Studies, 50, 1–12. doi:10.1080/105109799093884666
   Google Scholar
• Galanes, G. J., & Carmack, H. J. (2013). “He's really setting an example:” Student contributions to the learning environment. Communication Studies, 64, 49–65. doi:10.1080/10510974.2012.731464
   Google Scholar
• Glaser, H. F., & Bingham, S. (2009). Students’ perceptions of their connectedness in the community college basic public speaking course. Journal of the Scholarship of Teaching and Learning, 9, 57–69.
   Google Scholar
• Goodboy, A. K., Martin, M. M., & Bolkan, S. (2009). The development and validation of the student communication satisfaction scale. Communication Education, 58, 372–396. doi:10.1080/03634520902755441
   Web of Science ®Google Scholar
• Goodboy, A. K., & Myers, S. A. (2008). The effect of teacher confirmation on students communication and learning outcomes. Communication Education, 57, 153–179. doi:10.1080/03634520701787777
   Web of Science ®Google Scholar
• Gremler, D. D., & Gwinner, K. P. (2000). Customer–employee rapport in service relationships. Journal of Service Research, 3, 82–104. doi:10.1177/109467050031006
   Google Scholar
• Harp, S. F., & Mayer, R. E. (1997). The role of interest in learning from scientific text and illustrations: On the distinction between emotional interest and cognitive interest. Journal of Educational Psychology, 89, 92–102. doi:10.1037/0022-0663.89.1.92
   Web of Science ®Google Scholar
• Hatcher, L. (1994). A step-by-step approach to using SAS for factor analysis and structural equation modeling. Cary, NC: SAS Institute.
   Google Scholar
• Hays, E. R. (1970). Ego-threatening classroom communication: A factor analysis of student perceptions. Speech Teacher, 19, 43–48. doi:10.1080/03634527009377791
   Google Scholar
• Indiana University Center for Survey Research. (2000, June 14). A survey on academic incivility at Indiana University. Bloomington, IN: Author.
   Google Scholar
• Jöreskog, K. G., & Sorbom, D. (2007). LISREL (8.8 for Windows) [Computer software]. Lincolnwood, IL: Scientific Software International.
   Google Scholar
• Lambert, S. J. (2000). Added benefits: The link between work-life benefits and organizational citizenship behavior. Academy of Management Journal, 43, 801–815. doi:10.2307/1556411
   Web of Science ®Google Scholar
• Mazer, J. P. (2012). Development and validation of the student interest and engagement scales. Communication Methods and Measures, 6, 99–125. doi:10.1080/19312458.2012.679244
   Google Scholar
• Mazer, J. P. (2013). Validity of the student interest and engagement scales: Associations with student learning outcomes. Communication Studies, 64, 125–140. doi:10.1080/10510974.2012.727943
   Google Scholar
• McCroskey, J. C. (1994). Assessment of affect toward communication and affect toward instruction in communication. In S. Morreale & M. Brooks (Eds.), Assessing college student competency in communication (pp. 56–70). Annandale, VA: Speech Communication Association.
   Google Scholar
• McCroskey, J. C., Valencic, K. M., & Richmond, V. P. (2004). Toward a general model of instructional communication. Communication Quarterly, 52, 197–210. doi:10.1080/01463370409370192
   Google Scholar
• McCroskey, J. C., & Young, T. J. (1979). The use and abuse of factor analysis in communication research. Human Communication Research, 5, 375–382. doi:10.1111/j.1468-2958.1979.tb00651.x
   Google Scholar
• McKinne, M., & Martin, B. N. (2010). Higher education faculty and student perceptions of classroom incivility. Journal of College and Character, 11, 1–17. doi:10.2202/1940-1639.1249
   Google Scholar
• Miller, A. N., Katt, J. A., Brown, T., & Sivo, S. A. (2014). The relationship of instructor self-disclosure, nonverbal immediacy, and credibility to student incivility in the college classroom. Communication Education, 63, 1–16. doi:10.1080/03634523.2013.835054
   Web of Science ®Google Scholar
• Myers, S. A. (2012). Students’ perception of classroom group work as a function of group member selection. Communication Teacher, 26, 50–64. doi:10.1080/17404622.2011.625368
   Google Scholar
• Myers, S. A., & Claus, C. J. (2012). The relationship between students’ motives to communicate with their instructors and classroom environment. Communication Quarterly, 60, 386–402. doi:10.1080/01463373.2012.688762
   Google Scholar
• O'Brien, R. M. (2007). A caution regarding rules of thumb for variance inflation factors. Quality & Quantity, 41, 673–690. doi:10.1007/s11135-006-9018-6
   Web of Science ®Google Scholar
• O'Connor, B. P. (2000). SPPS and SAS programs for determining the number of components using parallel analysis and Velicer's MAP test. Behavior Research Methods, Instruments, & Computers, 32, 396–402. doi: 10.3758/BF03200807
   PubMedGoogle Scholar
• Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
   Google Scholar
• Organ, D. W. (1990). The subtle significance of job satisfaction. Clinical Laboratory Management Review, 4, 94–98.
   Google Scholar
• Organ, D. W. (1997). Organizational citizenship behavior: It's construct clean-up time. Human Performance, 10, 85–97. doi:10.1207/s15237043hup1022_2
   Web of Science ®Google Scholar
• Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational citizenship behaviors: Its nature, antecedents, and consequences. Thousand Oaks, CA: Sage.
   Google Scholar
• Plax, T. G., Kearney, P., McCroskey, J. C., & Richmond, V. P. (1986). Power in the classroom VI: Verbal control strategies, nonverbal immediacy, and affective learning. Communication Education, 35, 43–55. doi:10.1080/03634528609388318
   Web of Science ®Google Scholar
• Podsakoff, P. M., & MacKenzie, S. B. (1994). Organizational citizenship behaviors and sales unit effectiveness. Journal of Marketing Research, 31, 351–363. doi:10.2037/3152222
   Web of Science ®Google Scholar
• Prisbell, M., Dwyer, K. K., Carlson, R. E., Bingham, S. G., & Cruz, A. M. (2009). Connected classroom climate and communication in the basic course: Associations with learning. Basic Communication Course Annual, 21, 151–172.
   Google Scholar
• Rehling, D. L., & Bjorklund, W. L. (2010). A comparison of faculty and student perceptions of incivility in the classroom. Journal on Excellence in College Teaching, 21, 73–93.
   Google Scholar
• Rosenfeld, L. B. (1983). Communication climate and coping mechanisms in the college classroom. Communication Education, 32, 167–174. doi:10.1080/03634528309378526
   Web of Science ®Google Scholar
• Rosenfeld, L. B., & Jarrard, M. W. (1985). The effects of perceived sexism in female and male college professors on students’ descriptions of classroom climate. Communication Education, 34, 205–213. doi:10.1080/03634628509378608
   Web of Science ®Google Scholar
• Saldaña, J. (2013). The coding manual for qualitative researchers. Los Angeles, CA: Sage.
   Google Scholar
• Schiefele, U. (1991). Interest, learning, and motivation. Educational Psychologist, 26, 299–323. doi:10.1080/00461520.1991.9653136
   Web of Science ®Google Scholar
• Sidelinger, R. J., Bolen, D. M., McMullen, A. L., & Nyeste, M. C. (2015). Academic and social integration in the basic communication course: Predictors of students’ out-of-class communication and academic learning. Communication Studies. Advance online publication. doi:10.1080/10510974.2013.856807
   Google Scholar
• Sidelinger, R. J., & Booth-Butterfield, M. (2010). Co-constructing student involvement: An examination of teacher confirmation and student-to-student connectedness in the college classroom. Communication Education, 59, 165–184. doi:10.1080/03634520903390867
   Google Scholar
• Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68, 653–663. doi:10.1037/00219010.68.4.653
   Web of Science ®Google Scholar
• Staton, A. Q. (1999). An ecological perspective on college/university teaching: The teaching/learning environment and socialization. In A. L. Vangelisti, J. A. Daly, & G. W. Friedrich (Eds.), Teaching communication: Theory, research, and methods (2nd ed., pp. 31–47). Mahwah, NJ: Erlbaum.
   Google Scholar
• Tobias, S. (1994). Interest, prior knowledge, and learning. Review of Educational Research, 64, 37–54. doi:10.3102/00346543064001037
   Web of Science ®Google Scholar
• Trickett, E. J., & Moos, R. H. (1973). Social environment of junior high and high school classrooms. Journal of Educational Psychology, 65, 93–102. doi:10.1037/h0034823
   Web of Science ®Google Scholar
• Waldeck, J. H., Kearney, P., & Plax, T. G. (2001). Instructional and developmental communication theory and research in the 1990s: Extending the agenda for the 21st century. In W. B. Gudykunst (Ed.), Communication yearbook 24 (pp. 207–230). Thousand Oaks, CA: Sage.
   Google Scholar