2,017
Views
43
CrossRef citations to date
0
Altmetric
RESEARCH REPORTS

Mediating Role of Supervisory Communication Practices on Relations Between Leader–Member Exchange and Perceived Employee Commitment to Workgroup

Pages 637-656 | Published online: 02 Dec 2010

References

  • Allen , N. J. and Meyer , J. P. 1990 . The measurement and antecedents of affective, continuance and normative commitment to the organization . Journal of Occupational Psychology , 63 : 1 – 18 .
  • Allen , N. J. and Meyer , J. P. 1996 . Affective, continuance, and normative commitment to the organization: An examination of construct validity . Journal of Vocational Behavior , 49 : 252 – 276 .
  • Alexander , E. R. , Helms , M. M. and Wilkins , R. D. 1989 . The relationship between supervisory communication and subordinate performance and satisfaction among professionals . Public Personnel Management , 18 : 415 – 428 .
  • Andrews , M. C. and Kacmar , K. M. 2001 . Confirmation and extension of the sources of feedback scale in service-based organizations . Journal of Business Communication , 38 : 206 – 226 .
  • Ansari M. A. Lee B. B. Aafaqi R. 2007 LMX and work outcomes: The mediating role delegation in the Malaysian business context Academy of Management Proceedings 1 6
  • Baron , R. M. and Kenny , D. A. 1986 . The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations . Journal of Personality and Social Psychology , 51 : 1173 – 1182 .
  • Bochner , S. 1994 . Cross-cultural differences in the self-concept: A test of Hofstede's individualism/collectivism distinction . Journal Of Cross-Cultural Psychology , 25 : 273 – 283 .
  • Brown , S. P. and Peterson , R. A. 1994 . The effect of effort on sales performance and job satisfaction . Journal of Marketing , 58 : 70 – 80 .
  • Buchanan , B. 1974 . Building organizational commitment: The socialization of managers in work organizations . Administrative Science Quarterly , 19 : 533 – 546 .
  • Chan , D. 1998 . Functional relations among constructs in the same content domain at different level of analysis: A typology of comparisons models . Journal of Applied Psychology , 83 : 234 – 246 .
  • Dansereau , F. , Graen , G. and Haga , W. J. 1975 . A vertical dyad linkage approach to leadership within formal organizations: A longitudinal investigation of the role making process . Organizational Behavior and Human Performance , 13 : 46 – 78 .
  • Dansereau , F. and Markham , S. E. 1987 . “ Supervisory communication ” . In Handbook of organizational communication , Edited by: Jablin , F. , Putnam , L. , Roberts , K. and Porter , L. 343 – 388 . Beverly Hills, CA : Sage .
  • Dansereau , F. , Alutto , J. A. and Yammarino , F. J. 1984 . Theory testing in organizational behavior: The varient approach , Englewood Cliffs, NJ : Prentice-Hall .
  • Day , D. D. and Crain , E. C. 1992 . The role of affect and ability in initial exchange quality perceptions . Group & Organization Studies , 17 : 380 – 397 .
  • Dienesch , R. M. and Liden , R. C. 1986 . Leader–member exchange model of leadership: A critique and further development . Academy of Management Review , 11 : 618 – 634 .
  • Dockery , T. M. and Steiner , D. D. 1990 . The role of the initial interaction in leader–member exchange . Group & Organization Studies , 15 : 395 – 413 .
  • Duck , S. 1994 . Meaningful relationships: Talking, sense, and relating , Thousand Oaks, CA : Sage .
  • Dunegan , K. J. , Duchon , D. and Uhl-Bien , M. 1992 . Examining the link between leader–member exchange and subordinate performance: The role of task analyzability and variety as moderators . Journal of Management , 18 : 59 – 76 .
  • Ellemers , N. , Gilder , D. D. and Haslam , A. S. 2004 . Motivating individuals and groups as work: A social identity perspective on leadership and group performance . Academy of Management Review , 29 ( 3 ) : 459 – 478 .
  • Ellemers , N. , Gilder , D. D. and Heuvel , D. V. D. 1998 . Career-oriented versus team-oriented commitment and behavior at work . Journal of Applied Psychology , 83 ( 5 ) : 717 – 730 .
  • Ellemers , N. , Kortekaas , P. and Ouwerkerk , J. W. 1999 . Self-categorization, commitment to the group and group self-esteem as related but distinct aspects of social identity . European Journal of Social Psychology , 29 : 371 – 389 .
  • Ellemers , N. , Rijswijk , V. W. , Bruins , J. and Gilder , D. D. 1998 . Group commitment as a moderator of attributional and behavioral response to power use . European Journal of Social Psychology , 28 ( 4 ) : 555 – 573 .
  • Epitropaki , O. and Martin , R. 1999 . The impact of relational demography on the quality of leader–member exchanges and employees’ work attitudes and well-being . Journal of Occupational and Organizational Psychology , 72 : 237 – 241 .
  • Erdogan , B. and Enders , J. 2007 . Support from the top: Supervisors’ perceived organizational support as a moderator of leader–member exchange to satisfaction and performance relationships . Journal of Applied Psychology , 92 : 321 – 330 .
  • Fairhurst , G. T. 2001 . “ Dualism in leadership research ” . In The new handbook of organizational communication: Advances in theory, research and methods , Edited by: Jablin , F. M. and Putnam , L. L. 379 – 439 . Thousand Oaks : Sage Publication .
  • Fairhurst , G. T. and Chandler , T. A. 1989 . Social structure in leader–member interaction . Communication Monographs , 56 : 215 – 239 .
  • Fix , B. and Sias , P. M. 2006 . Person-centered communication, leader–member exchange, and job satisfaction . Communication Research Reports , 23 : 35 – 44 .
  • Furnham , A. and Muhiudeen , C. 1984 . The Protestant work ethic in Britain and Malaysia . Journal of Social Psychology , 122 : 157 – 161 .
  • Goldhaber , G. M. , Yates , M. P. , Porter , D. T. and Lesniak , R. 1978 . Organizational communication: State of the art . Human Communication Research , 5 : 76 – 96 .
  • Graen , G. B. 1976 . “ Role-making processes within complex organizations ” . In Handbook of industrial and organizational psychology , Edited by: Dunnette , M. D. 1201 – 1245 . Chicago : Rand McNally .
  • Graen , G. B. and Cashman , J. 1975 . “ A role-making model of leadership in organizations: A development approach ” . In Leadership frontiers , Edited by: Hunt , J. G. and Larson , L. L. 143 – 165 . Kent, OH : Kent State University Press .
  • Graen , G. B. , Orris , J. B. and Johnson , T. W. 1973 . Role assimilation processes in a complex organization . Journal of Vocational Behavior , 3 : 395 – 420 .
  • Graen G. B. Scandura T. A. 1987 Toward psychology of dyadic organizing In S. B. M L. L. Cummings Research in organizational behavior 9 175 208 Greenwich, CT JAI Press
  • Graen , G. B. and Uhl-Bien , M. 1995 . Relationship-based approach to leadership: Development of leader–member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective . Leadership Quarterly , 6 : 219 – 247 .
  • Harris , K. J. and Kacmar , K. M. 2005 . Easing the strain: The role of supervisors in the perceptions of politics–strain relationship . Journal of Occupational & Organizational Psychology , 78 : 337 – 354 .
  • Hatfield , J. D. and Huseman , R. C. 1982 . Perceptual congruence about communication as related to satisfaction: Moderating effects of individual characteristics . Academy of Management Journal , 25 : 349 – 358 .
  • Honeycutt , J. M. and McCann , R. M. 2008 . Predicting intrapersonal communication satisfaction on the basis of imagined interactions in the Pacific Rim . Journal of Intercultural Communication Research , 37 ( 1 ) : 25 – 42 .
  • Hu , L. and Bentler , P. M. 1999 . Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives . Structural Equation Modeling , 6 : 1 – 55 .
  • Huseman R. C. Hatfield J. D. Boulton W. R. Gatewood R. D. 1980 Development of a conceptual framework for analyzing the communication-performance relationship Proceedings of the Academy of Management 178 182
  • Jablin , F. M. 1979 . Supervisory communication: The state of art . Psychological Bulletin , 86 : 1201 – 1222 .
  • Kacmar , K. M. , Witt , L. A. , Zivnuska , S. and Gully , S. M. 2003 . The interactive effect of leader–member exchange and communication frequency on performance ratings . Journal of Applied Psychology , 88 : 764 – 772 .
  • Katz , D. and Kahn , R. L. 1978 . The social psychology of organizations , 2nd ed , New York : Wiley .
  • Kennedy , J. C. 2002 . Leadership in Malaysia: Traditional values, international outlook . Academy of Management Executive , 16 : 15 – 26 .
  • Kramer , M. W. 1995 . A longitudinal study of supervisory communication during job transfer . Human Communication Research , 22 : 39 – 64 .
  • Kramer , M. W. 2004 . “ The complexity of communication in leader–member exchanges ” . In New frontiers of leadership. A volume in LMX leadership: The series , Edited by: Graen , G. 167 – 191 . Greenwich, CT : Information Age Publishing .
  • Lee , J. 1997 . Leader–member exchange, the “Pelz effects” and cooperative communication between group members . Management Communication Quarterly , 11 : 266 – 287 .
  • Lee , J. 2001 . Leader–member exchange, perceived organizational justice, and cooperative communication . Management Communication Quarterly , 14 : 574 – 589 .
  • Lee , J. 2005 . “ Communication as antecedents and consequences of LMX development globally: A new strong inference approach ” . In Global organizing designs. A volume in LMX leadership: The series , Edited by: Graen , G. and Graen , J. A. 1 – 41 . Greenwich, CT : Information Age Publishing .
  • Lee , J. and Jablin , F. M. 1995 . Maintenance communication in supervisor–subordinate work relationship . Human Communication Research , 22 : 220 – 258 .
  • Liden , R. C. and Graen , G. B. 1980 . Generalizability of the vertical dyad linkage model of leadership . Academy of Management Journal , 23 : 451 – 465 .
  • Liden R. C. Maslyn J. M. 1993 Scale development of a multidimensional measure of leader–member exchange Paper presented at the Academy of Management, Atlanta, GA
  • Liden , R. C. and Maslyn , J. M. 1998 . Multidimensionality of leader–member exchange: An empirical assessment through scale development . Journal of Management , 24 : 43 – 73 .
  • Lim , L. 2001 . Work-related values of Malays and Chinese Malaysians . International Journal of Cross Cultural Management , 1 : 209 – 226 .
  • Lo , M. C. , Ramayah , T. and Hui , K. S. J. 2006 . An investigation of leader–member exchange effects on organizational citizenship behavior in Malaysia . Journal of Business and Management , 12 ( 1 ) : 5 – 23 .
  • Maslyn , J. M. and Uhl-Bien , M. 2001 . Leader–member exchange and its dimensions: Effects of self effort and other's effort on relationship quality . Journal of Applied Psychology , 86 : 697 – 708 .
  • Mathieu , J. E. and Zajac , D. M. 1990 . A review and meta-analysis of the antecedents, correlated, and consequences of organizational commitment . Psychological Bulletin , 108 : 171 – 194 .
  • Meyer , J. P. and Allen , N. J. 1984 . The measurement and antecedents of affective, continuance and normative commitment to the organization . Journal of Occupational Psychology , 63 : 1 – 18 .
  • Meyer , J. P. and Allen , N. J. 1991 . A three-component conceptualization of organizational commitment . Human Resource Management Review , 1 : 61 – 89 .
  • Michael , J. H. , Guo , Z. G. , Wiedenbeck , J. K. and Ray , C. D. 2006 . Production supervisor impacts on subordinates’ safety outcomes: An investigation of leader–member exchange and safety communication . Journal of Saftey Research , 37 : 469 – 477 .
  • Miles , E. W. , Patrick , S. L. and King , W. C. 1996 . Job level as systematic variable in predicting the relationship between supervisory communication and job satisfaction . Journal of Occupational and Organizational Psychology , 69 : 277 – 289 .
  • Miller , R. W. and Prichard , F. N. 1992 . Factors associated with workers’ inclination to participate in an employee involvement program . Group & Organization Management , 17 : 414 – 430 .
  • Mowday , R. T. , Porter , L. W. and Steers , R. M. 1979 . The measurement of organizational commitment . Journal of Vocational Behavior , 14 : 224 – 247 .
  • Mowday , R. T. , Porter , L. W. and Steers , R. M. 1982 . Employee–organizational linkages: The psychology of commitment, absenteeism and turnover , New York : Academic Press .
  • Mueller , B. H. and Lee , J. 2002 . Leader–member exchange and organizational communication satisfaction in multiple context . Journal of Business Communication , 39 : 220 – 244 .
  • Podsakoff , P. M. , MacKenzie , S. B. , Lee , J. Y. and Podsakoff , N. P. 2003 . Common method biases in behavioral research: A critical review of the literature and recommended remedies . Journal of Applied Psychology , 85 : 879 – 903 .
  • Randall , D. M. , Fedor , D. B. and Longenecker , C. O. 1990 . The behavioral expression of organizational commitment . Journal of Vocational Behavior , 36 ( 2 ) : 210 – 224 .
  • Reichers , A. E. 1985 . A review and reconceptualization of organizational commitment . Academy of Management Review , 10 : 465 – 476 .
  • Scandura , T. A. and Graen , G. B. 1984 . Moderating effects of initial leader–member exchange status on the effects of leadership intervention . Journal of Applied Psychology , 69 : 428 – 436 .
  • Schnake , M. , Dumler , M. , Cochran , D. and Barnett , T. 1990 . Effects of differences in supervisor and subordinate perceptions of supervisory “communication practices” . Journal of Business Communication , 27 : 37 – 50 .
  • Schriesheim , C. A. , Neider , L. L. and Scandura , T. A. 1998 . Delegation and leader–member exchange: Main effects, moderators, and measurement issues . Academy of Management Journal , 41 : 298 – 318 .
  • Schumaker , J. F. and Barraclough , R. A. 1989 . Protective self-presentation in Malaysian and Australian individuals . Journal of Cross-Cultural Psychology , 20 : 54 – 63 .
  • Schwiger , D. M. and Denisi , A. S. 1991 . Communication with employee following a merger: A longitudinal field experiment . Academy of Management Journal , 34 : 110 – 135 .
  • Shrout , P. E. and Bolger , N. 2002 . Mediation in experimental and nonexperimental studies: New procedures and recommendations . Psychological Methods , 7 : 422 – 445 .
  • Sias , P. M. 1996 . Constructing perceptions of differential treatment: An analysis of co-worker discourse . Communication Monographs , 63 : 171 – 187 .
  • Sias , P. M. 2005 . Workplace relationships quality and employee information experience . Communication Studies , 56 : 375 – 395 .
  • Sias , P. M. 2009 . Organizing relationships: Traditional and emerging perspectives on workplace relationships , Thousand Oaks, CA : Sage .
  • Sias , P. M. and Cahill , D. J. 1998 . From coworkers to friends: The development of peer friendships in the workplace . Western Journal of Communication , 62 : 272 – 299 .
  • Sias , P. M. and Jablin , F. M. 1995 . Differential superior–subordinate relations, perceptions of fairness, and co-worker communication . Human Communication Research , 22 : 5 – 38 .
  • Sparrowe , R. T. and Liden , R. C. 1997 . Process and structure in leader–member exchange . Academy of Management Review , 22 : 522 – 552 .
  • Sparrowe , R. T. and Liden , R. C. 2005 . Two routes to influence: Integrating leader–member exchange and social network perspectives . Administrative Science Quarterly , 50 : 505 – 535 .
  • Sparrowe , R. T. , Soetjipto , B. W. and Kraimer , M. L. 2006 . Do leaders’ influence tactics relate to members’ helping behavior? It depends on the quality of relationship . Academy of Management Journal , 49 : 1194 – 1208 .
  • Van Dierendonck , D. , Le Blanc , P. M. and van Breukelen , W. 2002 . Supervisory behavior, reciprocity and subordinate absenteeism . Leadership & Organization Development , 23 : 84 – 93 .
  • Van Vuuren , M. , de Jong , M. D. T. and Seydel , E. R. 2007 . Direct and indirect effects of supervisor communication on organizational commitment . Corporate Communications: An International Journal , 12 : 116 – 128 .
  • Varona , F. 1996 . Relationship between communication satisfaction and organizational commitment in three Guatemalan organizations . Journal of Business Communication , 33 : 111 – 129 .
  • Yrle , A. C. , Hartman , S. J. and Galle , W. P. 2002 . An investigation of relationship between communication style and leader–member exchange . Journal of Communication Management , 6 : 257 – 269 .
  • Yukl , G. and Fu , P. P. 1999 . Determinants of delegation and consultation by managers . Journal of Organizational Behavior , 20 : 219 – 232 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.