1,316
Views
3
CrossRef citations to date
0
Altmetric
Articles

Sharing the keys to the kingdom: responding to employee theft by empowering employees to be guardians, place managers, and handlers

Pages 512-527 | Received 08 Oct 2014, Accepted 09 Dec 2014, Published online: 22 Jan 2015

References

  • ACFE (Association of Certified Fraud Examiners). 2010. Report to the Nations. Austin, TX: Association of Certified Fraud Examiners.
  • ACFE (Association of Certified Fraud Examiners). 2012. Report to the Nations. Austin, TX: Association of Certified Fraud Examiners.
  • ACFE (Association of Certified Fraud Examiners). 2014. Report to the Nations. Austin, TX: Association of Certified Fraud Examiners.
  • Appelbaum, Steven H., Giulio DavidIaconi, and AlbertMatousek. 2007. “Positive and Negative Deviant Workplace Behaviors: Causes, Impacts, and Solutions.” Corporate Governance7 (5): 586–598.
  • Barker, James R.1993. “Tightening the Iron Cage: Concertive Control in Self-Managing Teams.” Administrative Science Quarterly38 (1): 408–437.
  • Bennett, Joel B., Wayne E. K.Lehman, and G.Shawn Reynolds. 2000. “Team Awareness for Workplace Substance Abuse Prevention: The Empirical and Conceptual Development of a Training Program.” Prevention Science1 (3): 157–172.
  • Benson, Michael L., and Sally S.Simpson. 2009. White-Collar Crime: An Opportunity Perspective. New York: Routledge.
  • Bernasco, William, and RichardBlock. 2009. “Where Offenders Choose to Attack: A Discrete Choice Model of Robberies in Chicago.” Criminology47 (1): 93–130.
  • Bernhard, Fabian, and Michael P.O'Driscoll. 2011. “Psychological Ownership in Small Family-Owned Businesses: Leadership Style and Nonfamily-Employees' Work Attitudes and Behaviors.” Group & Organization Management36 (3): 345–384.
  • Brantingham, Paul J., and Patricia L.Brantingham. 1978. “A Theoretical Model of Crime Site Selection.” In Crime, Law and Sanctions, edited by M.Krohn and R. L.Akers, 105–118. Beverly Hills, CA: Sage.
  • Bryant, Kevin M., and J. MitchellMiller. 1997. “Routine Activity and Labor Market Segmentation: An Empirical Test of a Revised Approach.” American Journal of Criminal Justice22 (1): 71–100.
  • Callahan, Elletta Sangrey, and John W.Collins. 1992. “Employee Attitudes Toward Whistleblowing: Management and Public Policy Implications.” Journal of Business Ethics11 (12): 939–948.
  • Carter, Ned, AnneHolmström, MonicaSimpanen, and LennartMelin. 1998. “Theft Reduction in a Grocery Store Through Product Identification and Graphing of Losses for Employees.” Journal of Applied Behavior Analysis21 (4): 385–389.
  • Chen, Clara Xiaoling, and TatianaSandino. 2012. “Can Wages Buy Honesty? The Relationship Between Relative Wages and Employee Theft.” Journal of Accounting Research50 (4): 967–1000.
  • Clark, John P., and Richard C.Hollinger. 1981. Theft by Employees in Work Organizations. Rockville, MD: National Institute of Justice.
  • Clarke, Ronald V.1983. “Situational Crime Prevention: Its Theoretical Basis and Practical Scope.” Crime and Justice4: 225–256.
  • Clarke, Ronald V.1999. Hot Products: Understanding, Anticipating and Reducing Demand for Stolen Goods. London: Home Office, Research Development and Statistics Directorate.
  • Clarke, Ronald V., and Derek B.Cornish. 1985. “Modeling Offenders' Decisions: A Framework for Research and Policy.” Crime and Justice6: 147–185.
  • Cohen, Lawrence E., and MarcusFelson. 1979. “Social Change and Crime Trends: A Routine Activity Approach.” American Sociological Review44: 588–608.
  • Crowe, Timothy D.2000. Crime Prevention Through Environmental Design: Applications of Architectural Design and Space Management Concepts. Woburn, MA: Butterworth-Heinemann.
  • Dabney, Dean. 1995. “Neutralization and Deviance in the Workplace: Theft of Supplies and Medicines by Hospital Nurses.” Deviant Behavior16 (4): 313–331.
  • Diamond, S. M.2005. Protecting Your Assets. Lincoln, NE: iUniverse.
  • Eck, John E.1994. “Drug Markets and Drug Places: A Case-Control Study of the Spatial Structure of Illicit Drug Dealing.” PhD diss., University of Maryland, College Park.
  • Eck, John E., Ronald V.Clarke, and Rob T.Guerette. 2007. “Risky Facilities: Crime Concentration in Homogeneous Sets of Establishments and Facilities.” Crime Prevention Studies21: 225–264.
  • Eck, John E., JeffreyS. Gersh, and CharleneTaylor. 2000. “Finding Crime Hot Spots Through Repeat Address Mapping.” In Analyzing Crime Patterns: Frontiers of Practice, edited by V.Goldsmith, P. G.McGuire, J. H.Mollenkopf and T. A.Ross, 49–64. Thousand Oaks, CA: Sage.
  • Eck, John E., and JulieWartell. 1998. “Improving the Management of Rental Properties with Drug Problems: A Randomized Experiment.” Crime Prevention Studies9: 161–185.
  • Eck, John E., and DavidWeisburd. 1995. “Crime Places in Crime Theory.” Crime and Place, Crime Prevention Studies4: 1–33.
  • Felson, Marcus. 1987. “Routine Activities and Crime Prevention in the Developing Metropolis.” Criminology25 (4): 911–932.
  • Felson, Marcus. 1995. “Those Who Discourage Crime.” In Crime and Place, edited by J. E.Eck and D.Weisburd, 53–66. Monsey, NY: Criminal Justice Press.
  • Felson, Marcus. 2006. “Routine Activities and Crime Prevention in the Developing Metropolis.” Criminology25: 911–932.
  • Flaherty, Shane, and Simon A.Moss. 2007. “The Impact of Personality and Team Context on the Relationship Between Workplace Injustice and Counterproductive Work Behavior.” Journal of Applied Social Psychology37 (11): 2549–2575.
  • Fox, Suzy, Paul E.Spector, and DonMiles. 2001. “Counterproductive Work Behavior (CWB) in Response to Job Stressors and Organizational Justice: Some Mediator and Moderator Tests for Autonomy and Emotions.” Journal of Vocational Behavior59: 291–309.
  • Greenberg, Jerald. 1990. “Employee Theft as a Reaction to Underpayment Inequity: The Hidden Cost of Pay Cuts.” Journal of Applied Psychology75: 561–568.
  • Greenberg, Jerald. 1993. “The Social Side of Fairness: Interpersonal and Informational Classes of Organizational Justice.” In Justice in the Workplace: Approaching Fairness in Human Resource Management, edited by R.Cropanzano, 79–103. Hillsdale, NJ: Erlbaum.
  • Greenberg, Jerald. 2002. “Who Stole the Money, and When? Individual and Situational Determinants of Employee Theft.” Organizational Behavior and Human Decision Processes89: 985–1003.
  • Greenberg, Liane, and JulianBarling. 1996. “Employee Theft.” Trends in Organizational Behavior3: 49–64.
  • Groff, Elizabeth R.2007. “Simulation for Theory Testing and Experimentation: An Example Using Routine Activity Theory and Street Robbery.” Journal of Quantitative Criminology23: 75–103.
  • Hayes, Read, Daniel M.Downs, and RobertBlackwood. 2012. “Anti-Theft Procedures and Fixtures: A Randomized Controlled Trial of Two Situational Crime Prevention Measures.” Journal of Experimental Criminology8 (1): 1–15.
  • Hirschi, Travis. 1969. Causes of Delinquency. Berkley, CA: University of California Press.
  • Hochstetler, Andy, and HeathCopes. 2001. “Organizational Culture and Organizational Crime.” In Crimes of Privilege: Readings in White-Collar Crime, edited by NealShover and John P.Wright, 210–221. New York: Oxford University Press.
  • Hoffman, Brian J., Bethany H.Bynum, Ronald F.Piccolo, and Ashley W.Sutton. 2011. “Person-Organization Value Congruence: How Transformational Leaders Influence Work Group Effectiveness.” Academy of Management Journal54: 779–796.
  • Hollinger, Richard C.1986. “Acts Against the Workplace: Social Bonding and Employee Deviance.” Deviant Behavior7 (1): 53–75.
  • Hollinger, Richard C.1991. “Neutralizing in the Workplace: An Empirical Analysis of Property Theft and Production Deviance.” Deviant Behavior12 (2): 169–202.
  • Hollinger, Richard C., and John P.Clark. 1982. “Formal and Informal Social Controls of Employee Deviance.” The Sociological Quarterly23 (3): 333–343.
  • Hollinger, Richard C., and John P.Clark. 1983. “Deterrence in the Workplace: Perceived Certainty, Perceived Severity, and Employee Theft.” Social Forces62 (2): 398–418.
  • Hollis-Peel, Meghan E., Danielle M.Reynald, Maudvan Bavel, HenkElffers, and Brandon C.Welsh. 2011. “Guardianship for Crime Prevention: A Critical Review of the Literature.” Crime, Law and Social Change56 (1): 53–70.
  • Holmes, Janet, and MeredithMarra. 2004. “Relational Practice in the Workplace: Women's Talk or Gendered Discourse?” Language in Society33 (03): 377–398.
  • Howell, Sydney D., and Nathan C.Proudlove. 2007. “A Statistical Investigation of Inventory Shrinkage in a Large Retail Chain.” The International Review of Retail, Distribution and Consumer Research17 (2): 101–120.
  • Iacob, Mihaela I., and RamonaLile. 2008. “Small Business and Protecting Inventory from Theft.” Annals of the Oradea University, Fascicle of Management and Technological Engineering7 (17): 2305–2309.
  • Kennedy, Jay P.2014. “A View from the Top: Managers' Perspectives on the Problem of Employee Theft in Small Businesses.” PhD diss., University of Cincinnati.
  • Keogh, James E.1981. The Small Business Security Handbook. Engelwood Cliffs, NJ: Prentice-Hall.
  • Kuratko, Donald F., Jeffrey S.Hornsby, Douglas W.Naffziger, and Richard M.Hodgetts. 2000. “Crime and Small Businesses: An Exploratory Study of Cost and Prevention Issues in U.S. Firms.” Journal of Small Business Management38 (3): 1–13.
  • Laub, John H., Daniel S.Nagin, and Robert J.Sampson. 1998. “Trajectories of Change in Criminal Offending: Good Marriages and the Desistance Process.” American Sociological Review63 (2): 225–238.
  • Laub, John H., and Robert J.Sampson. 1993. “Turning Points in the Life Course: Why Change Matters to the Study of Crime.” Criminology31 (3): 301–325.
  • Madensen, Tamara D., and John E.Eck. 2008. “Violence in Bars: Exploring the Impact of Place Manager Decision-Making.” Crime Prevention & Community Safety10 (2): 111–125.
  • Madsen, Susan R., MillerDuane, and Cameron R.John. 2005. “Readiness for Organizational Change: Do Organizational Commitment and Social Relationships in the Workplace Make a Difference?” Human Resource Development Quarterly16 (2): 213–234.
  • Matzler, K., and B.Renzl. 2006. “The Relationship Between Interpersonal Trust, Employee Satisfaction, and Employee Loyalty.” Total Quality Management and Business Excellence17 (10): 1261–1271.
  • McNees, M. Patrick, MarciaKennon, John F.Schnelle, Robert E.Kircher, and Murphy M.Thomas. 1980. “An Experimental Analysis of a Program to Reduce Retail Theft.” American Journal of Community Psychology8 (3): 379–385.
  • Miethe, Terance D., and DavidMcDowall. 1993. “Contextual Effects in Models of Criminal Victimization.” Social Forces71 (3): 741–759.
  • Miethe, Terance D., and Robert FrankMeier. 1994. Crime and Its Social Context: Toward an Integrated Theory of Offenders, Victims, and Situations. Albany, NY: SUNY Press.
  • Miller, Ted R., EduardZaloshnja, and Rebecca S.Spicer. 2006. “Effectiveness and Benefit-Cost of Peer-Based Workplace Substance Abuse Prevention Coupled with Random Testing.” Accident Analysis & Prevention39 (3): 565–573.
  • Newman, Oscar. 1976. Design Guidelines for Creating Defensible Space. Washington, DC: U.S. Department of Justice.
  • Niehoff, Brian P., and Robert J.Paul. 2000. “Causes of Employee Theft and Strategies that HR Managers Can Use for Prevention.” Human Resource Management39 (1): 51–64.
  • Omar, F., F.Halim, A.Zainah, and H.Farhadi. 2011. “Stress and Job Satisfaction as Antecedents of Workplace Deviant Behavior.” Deviant Behavior16: 17–51.
  • Petrosino, Anthony J., and DianaBrensilber. 2003. “The Motives, Methods and Decision Making of Convenience Store Robbers: Interviews with 28 Incarcerated Offenders in Massachusetts.” Crime Prevention Studies16: 237–264.
  • Poyner, Barry, and BarryWebb. 1991. Crime Free Housing. Oxford: Butterworth-Architecture.
  • Rayner, Charlotte, and LoraleighKeashly. 2005. “Bullying at Work: A Perspective from Britain and North America.” In Counterproductive Work Behavior: Investigations of Actions and Targets, edited by S.Fox and P. E.Spector, 271–296. Washington, DC: American Psychological Association.
  • Rebellon, Cesar J., NicoleLeeper Piquero, Alex R.Piquero, and SherodThaxton. 2009. “Do Frustrated Economic Expectations and Objective Economic Inequity Promote Crime? A Randomized Experiment Testing Agnew's General Strain Theory.” European Journal of Criminology6 (1): 47–71.
  • Rich, Bruce Louis, Jeffrey A.Lepine, and Eean R.Crawford. 2010. “Job Engagement: Antecedents and Effects on Job Performance.” Academy of Management Journal53: 617–635.
  • Rountree, Pamela Wilcox, Kenneth C.Land, and Terance D.Miethe. 1994. “Macro-Micro Integration in the Study of Victimization: A Hierarchical Logistic Model Analysis Across Seattle Neighborhoods.” Criminology32 (3): 387–414.
  • Sampson, Robert, and John E.Eck. 2008. “Super Controllers: Can I be Your Superman.” Paper presented at the 19th Problem Oriented Policing conference, Bellevue, WA, September 9–10.
  • Shapiro, Debra L., LindaKlebe Trevino, and BartVictor. 1995. “Correlates of Employee Theft: A Multi-Dimensional Justice Perspective.” International Journal of Conflict Management6: 404–414.
  • Sherman, Lawrence W., Patrick R.Gartin, and Michael E.Buerger. 1989. “Hot Spots of Predatory Crime: Routine Activities and the Criminology of Place.” Criminology27 (1): 27–56.
  • Sias, Patricia M.2005. “Workplace Relationship Quality and Employee Information Experiences.” Communication Studies56 (4): 375–395.
  • Sias, Patricia M., and Daniel J.Cahill. 1998. “From Coworkers to Friends: The Development of Peer Friendships in the Workplace.” Western Journal of Communication (includes Communication Reports)62 (3): 273–299.
  • Tillyer, Marie S., and John E.Eck. 2011. “Getting a Handle on Crime: A Further Extension of Routine Activities Theory.” Security Journal24: 179–193.
  • Tims, Maria, Arnold B.Bakker, and DespoinaXanthopoulou. 2011. “Do Transformational Leaders Enhance Their Followers' Daily Work Engagement?” The Leadership Quarterly22 (1): 121–131.
  • Traub, Stuart H.1996. “Battling Employee Crime: A Review of Corporate Strategies and Programs.” Crime and Delinquency42 (2): 244–256.
  • Wang, Hui, Kenneth S.Law, Rick D.Hackett, DuanxuWang, and ZhenXiong Chen. 2005. “Leader-Member Exchange as a Mediator of the Relationship Between Transformational Leadership and Followers' Performance and Organizational Citizenship Behavior.” Academy of Management Journal48: 420–432.
  • Warr, Mark. 1998. “Life-Course Transitions and Desistance from Crime.” Criminology36 (2): 183–216.
  • Weeks, William A., Justin G.Longenecker, Joseph A.McKinney, and Carlos W.Moore. 2005. “The Role of Mere Exposure Effect on Ethical Tolerance: A Two-Study Approach.” Journal of Business Ethics58: 281–294.
  • Welsh, Brandon C., and David P.Farrington. 2009. Making Public Place Safer: Surveillance and Crime Prevention. New York: Oxford University Press.
  • Williams, Larry J., and Stella E.Anderson. 1991. “Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors.” Journal of Management17 (3): 601–617.
  • Wyman, John R.1999. Loss Prevention and the Small Business: The Security Professional's Guide to Asset Protection Strategies. Woburn, MA: Butterworth-Heinemann.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.