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The Journal of Continuing Higher Education Volume 44, 1996 - Issue 2
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Original Articles

A Competitive Benchmarking Study of Noncredit Program Administration

Jeffrey W. Alstete St. Thomas Aquinas College in Sparkhill, New York
Pages 23-33 | Published online: 29 Sep 2011

References

  • AACSB . 1994 . New Benchmarking Survey Makes Business Schools Introspective . News line , 25 ( 1 ) : 16 – 17 .
  • Alstete , Jeffrey W. 1994 . “Benchmarking and Continuous Improvement at Seton Hall.” . Journal of the National Association of Graduate Admission Professionals , 6 ( 1 ) : 1 – 3 .
  • Blumenstyk , Goldie . 1995 . “Measuring Productivity and Efficiency: Project Aims to Come Up with Comparative Costs for Operations, from Parking to Purchasing.” . The Chronicle of Higher Education , September 1 : A41
  • BPREENG-L . 1995 . “Business Process Reengineering List.” Columbus, OH : Ohio State University. . [email protected]
  • Clark , Karen L. 1993 . “Benchmarking as a Global Strategy for Improving Instruction in Higher Education.” . Presentation at International Conference on New Concepts in Higher Education . December 5 1993 , Phoenix, AZ.
  • CQI-L . 1995 . “Continuous Quality Improvement Issues in Higher Education.” Edited by: Brigham , S. Washington, DC : American Association of Higher Education. . [email protected]
  • Dale , Bob . 1995 . “Practical Benchmarking for Colleges and Universities.” . Presentation at an Invitational Workshop on Benchmarking for Colleges and Universities held in Key . October 30 1995 , Biscayne, FL.
  • Falk , Charles F. 1992 . “(TOM)≤ = The Quick Move to Total Quality Management: A “Window of Opportunity” for Continuing Educators.” . The Journal of Continuing Higher Education , 40 ( 3 ) : 13 – 22 .
  • Kempner , Daphne E. 1993 . “The Pilot Years: The Growth of the NACUBO Benchmarking Project.” . NACUBO Business Officer. , 27 ( 6 ) : 21 – 31 .
  • McMillen , Liz . 1990 . “Study Finds Colleges Spend About 16Cents to Raise Dollar.” . The Chronicle of Higher Education , September 5 : A31
  • Middaugh , Michael . 1995 . Telephone Conversation
  • Pica , Joe . 1995 . Telephone Conversation
  • Spendolini , Michael J. 1992 . The Benchmarking Book. New York : AMACOM. .
  • Zimmerman , William J. 1991 . “Kaizen: The Search for Quality.” . The Journal of Continuing Higher Education , 39 ( 3 ) : 7 – 10 .

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