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Managing End-User Computing

Dysfunctional User Behavior in Systems Development

Pages 87-89 | Published online: 14 Jun 2007

References

  • R.L. Nolan , “Managing the Crises in Oata Processing,” Harvard Business Review ( March-April 1979 ). pp 115 – 126 ; and C.F. Gibson and R.L. Nolan, “Managing the Four Stages of EDP Growth.” Harvard Business Review (January-February 1974 ) pp 76 – 88 .
  • M. Bower , The Will to Manage ( New York McGraw-Hill , 1966 ).
  • G.W. , Dickson and J.K. Simmons , “ The Behavioral Side of MIS .” Business Horizons ( August 1970 ), pp 59 – 71 and A. Edstrom. “User Influence and the Success of MIS Projects.” Human Relations 30 (1977) pp 589-606

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