1,865
Views
27
CrossRef citations to date
0
Altmetric
Original Articles

Development and evaluation of cross-training policies for manufacturing teams

, &
Pages 969-984 | Received 01 Nov 2002, Accepted 01 May 2004, Published online: 17 Aug 2010

References

  • Ashkenas , R. , Ulrich , D. , Jick , T. and Kerr , S. 1995 . The Boundaryless Organization , San Francisco, CA : Jossey-Bass Publishers .
  • Austin , W. 1977 . “ Equity theory and social comparison processes ” . In Social Comparison Processes: Theoretical and Empirical Perspectives , Edited by: Suls , J. M. and Miller , R. L. Washington, DC : Hemisphere .
  • Brusco , M. J. and Johns , T. R. 1998 . Staffing a multiskilled workforce with varying levels of productivity: an analysis of cross-training policies. . Decision Sciences , 29 : 499 – 515 .
  • Campbell , G. M. 1999 . Cross-utilization of workers whose capabilities differ. . Management Science , 45 ( 5 ) : 722 – 732 .
  • Clark , J. 1993 . “ Full flexibility and self-supervision in an automated factory ” . In Human Resource Management and Technical Change , Edited by: Clark , J. 116 – 136 . Broughton Gifford, UK : Cornwell Press .
  • Fazakerley , G. M. 1976 . A research report on the human aspects of group technology and cellular manufacture . International Journal of Production Research , 14 : 123 – 134 .
  • Felan , J. T. and Fry , T. D. 2001 . Multi-level heterogeneous worker flexibility in a dual resource constrained (DRC) job-shop. . International Journal of Production Research , 39 ( 14 ) : 3041 – 3059 .
  • Fry , T. D. , Kher , H. V. and Malhotra , M. K. 1995 . Managing worker flexibility and attrition in dual resource constrained job shops. . International Journal of Production Research , 33 : 2136 – 2179 .
  • Glass , G. V. , Peckham , P. D. and Sanders , J. H. 1972 . Consequences of failure to meet assumptions underlying the fixed effects analysis of variance and covariance. . Review of Educational Research , 42 ( 3 ) : 237 – 288 .
  • Harrison , D. A. and Price , K. H. 2003 . Context and consistency in absenteeism: studying social and dispositional influences across multiple settings. . Human Resource Management Review , 13 : 203 – 225 .
  • Hopp , W. J. , Tekin , E. and Van Oyen , M. P. 2002 . Benefits of skill chaining in serial production lines with cross-trained workers , Evanston, IL : Department of Industrial Engineering and Management Sciences, Northwestern University . Working paper
  • Jackson , S. E. 1996 . “ The consequences of diversity in multidisciplinary work teams ” . In Handbook of Work Group Psychology , Edited by: West , M. A. New York, NY : Wiley .
  • Jellison , J. and Arkin , R. 1977 . “ Social comparison of abilities: a self-presentation approach to decision making in groups ” . In Social Comparison Processes: Theoretical and Empirical Perspectives , Edited by: Suls , J. M. and Miller , R. L. 235 – 257 . Washington, DC : Hemisphere .
  • Jordan , W. C. and Graves , S. C. 1995 . Principles on the benefits of manufacturing process flexibility. . Management Science , 41 : 577 – 594 .
  • Kerr , N. L. and Bruun , S. E. 1983 . Dispensability of member effort and group motivation losses: free-rider effects. . Journal of Personality and Social Psychology , 44 : 78 – 94 .
  • Kher , H. V. and Malhotra , M. K. 1994 . Acquiring and operationalizing worker flexibility in dual resource constrained job shops with worker transfer delays and learning losses. . Omega , 22 : 521 – 533 .
  • Latané , B. , Williams , K. and Harkins , S. 1979 . Many hands make light work: the causes and consequences of social loafing. . Journal of Personality and Social Psychology , 37 : 822 – 832 .
  • Law , A. M. and Kelton , W. D. 2000 . Simulation Modeling and Analysis , New York : McGraw Hill .
  • Malhotra , M. K. , Fry , T. D. , Kher , H. V. and Donohue , J. M. 1993 . The impact of learning and labor attrition of worker flexibility in dual resource constrained job shops. . Decision Sciences , 24 ( 3 ) : 641 – 663 .
  • Molleman , E. and Slomp , J. 1999 . Functional flexibility and team performance. . International Journal of Production Research , 37 : 1837 – 1858 .
  • Park , P. S. and Bobrowski , P. M. 1989 . Job release and labor flexibility in a dual resource constrained job shop. . Journal of Operations Management , 8 : 230 – 249 .
  • Pennathur , A. , Mital , A. , Rajan , V. , Kaber , D. , Ray , P. , Huston , R. , Thompson , D. , Markle , G. , Pitman , M. A. , Bishu , R. , Crumpton , L. , Deivanayagam , S. , Fernandez , J. , McElwee , M. , McMulkin , M. and Sule , D. 1999 . A framework for training workers in contemporary manufacturing environments. . International Journal of Computer Integrated Manufacturing , 12 ( 4 ) : 291 – 310 .
  • Rochette , R. and Sadowski , R. P. 1976 . A statistical comparison of the performance of simple dispatching rules for a particular set of job shops. . International Journal of Production Research , 14 ( 1 ) : 63 – 75 .
  • Stevens , J. 1996 . Applied Multivariate Statistics for the Social Sciences , Mahwah, NJ : Lawrence Erlbaum Associates .
  • Treleven , M. 1989 . A review of dual resource constrained systems research . IIE Transactions , 21 : 279 – 287 .
  • Wilke , H. A. M. and Meertens , R. W. 1994 . Group Performance , London, , UK : Routledge .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.