1,219
Views
63
CrossRef citations to date
0
Altmetric
Original Articles

A polling-based dynamic order picking system for online retailers

&
Pages 1070-1082 | Received 01 Nov 2006, Accepted 01 Nov 2007, Published online: 27 Aug 2008

REFERENCES

  • Ajmone Marsan , M. , De Moras , L. F. , Donatelli , S. and Neri , F. Cycles and waiting times in symmetric exhaustive and gated multiserver multiqueue systems . Proceedings of IEEE INFOCOM′92 . pp. 2315 – 2324 . Piscataway, NJ : IEEE .
  • Anckar , B. and Walden , P. 2002 . Creating customer value in online grocery shopping . International Journal of Retail & Distribution Management , 30 ( 4 ) : 211 – 220 .
  • Blanc , J. P.C. 1992 . Performance evaluation of polling systems by means of the power series algorithm . Annals of Operations Research , 35 : 155 – 186 .
  • Borst , S. C. and Van der Mei , R. D. 1998 . Waiting-time approximations for multiple-server polling systems . Performance Evaluation , 31 ( 3–4 ) : 163 – 182 .
  • Boxma , O. J. 1989 . Workloads and waiting times in single-server systems with multiple customer classes . Queueing Systems , 5 : 185 – 214 .
  • Boxma , O. J. 1991 . Analysis and optimization of polling systems Amsterdam CWI Report, no. BS-R9102
  • Boxma , O. J. and Meister , B. W. 1987 . Waiting-time approximations for cyclic-service systems with switchover time . Performance Evaluation , 7 ( 4 ) : 299 – 308 .
  • Bozer , Y. A. and Park , J. H. 1999 . Expected move request waiting times in single-device, polling-based material handling systems . IIE Transactions , 33 : 55 – 63 .
  • Bozer , Y. A. and Srinivasan , M. M. 1991 . Tandem configurations for automated guided vehicle systems and the analysis of single vehicle loops . IIE Transactions , 23 : 72 – 82 .
  • Brumelle , S. L. 1971 . On the relation between customer and time averages in queues . Journal of Applied Probability , 8 : 508 – 520 .
  • Chew , E. P. and Tang , L. C. 1999 . Travel time analysis for general item location assignment in a rectangular warehouse . European Journal of Operational Research , 112 : 582 – 597 .
  • De Koster , R. 2003 . Distribution strategies for online retailers . IEEE Transactions on Engineering Management , 50 ( 4 ) : 448 – 457 .
  • De Koster , R. , Le-Duc , T. and Roodbergen , K. J. 2007 . Design and control of warehouse order picking: a literature review . European Journal of Operational Research , 182 ( 2 ) : 481 – 501 .
  • Everitt , D. 1986 . Simple approximations for token rings . IEEE Transactions on Communications , 34 ( 7 ) : 719 – 721 .
  • Fricker , C. and Jaibi , M. R. 1994 . Monotonicity and stability of periodic polling models . Queueing Systems , 15 : 211 – 238 .
  • Fuhrmann , S. W. and Wang , Y. T. 1988 . Analysis of cyclic service systems with limited service: bounds and approximations . Performance Evaluation , 9 ( 1 ) : 35 – 54 .
  • Gademann , N. and Van de Velde , S. 2005 . Order batching to minimize total travel time in a parallel-aisle warehouse . IIE Transactions , 37 : 63 – 75 .
  • Goetschalckx , M. and Ashayeri , J. 1989 . Classification and design of order picking systems . Logistics World , : 99 – 106 . June
  • Hopp , W. J. , Spearman , M. L. , Chayet , S. , Donohue , K. L. and Gel , E. S. 2002 . Using an optimized queueing network model to support wafer fab design . IIE Transactions , 34 ( 2 ) : 119 – 130 .
  • Koenigsberg , E. and Mamer , J. 1982 . The analysis of production systems . International Journal of Production Research , 20 : 1 – 16 .
  • Kuehn , P. J. 1979 . Multi-queue systems with non-exhaustive cyclic service . Bell System Technical Journal , 58 : 671 – 698 .
  • Le-Duc , T. 2005 . Design and control of efficient order picking processes , PhD thesis Rotterdam, , the Netherlands : RSM Erasmus University .
  • Le-Duc , T. and De Koster , R. 2007 . Travel time estimation and order batching in a 2-block warehouse . European Journal of Operational Research , 176 ( 1 ) : 374 – 388 .
  • Mack , C. , Murphy , T. and Webb , N. L. 1957 . The efficiency of N machines unidirectionally patrolled by one operative when walking times and repair times are constants . Journal of the Royal Statistical Society (B) , 19 : 166 – 172 .
  • Otto , J. R. and Chung , Q. B. 2000 . A framework for cyber-enhanced retailing: integrating E-commerce retailing with brick-and-mortar retailing . Electronic Markets , 10 ( 3 ) : 185 – 191 .
  • Ranganathan , C. and Ganapathy , S. 2002 . Key dimensions of business-to-consumer web sites . Information and Management , 39 : 457 – 465 .
  • Srinivasan , M. M. 1991 . Nondeterministic polling systems . Management Science , 37 ( 6 ) : 667 – 681 .
  • Takagi , H. 1988 . Queuing analysis of polling models . ACM Computing Surveys , 20 ( 1 ) : 5 – 28 .
  • Van den Berg , J. P. 1999 . A literature survey on planning and control of warehousing systems . IIE Transactions , 31 ( 8 ) : 751 – 762 .
  • Van Nieuwenhuyse , I. and De Koster , R. 2008 . Evaluating order throughput time in 2-block warehouses with time-window batching , The Netherlands : Erasmus University . Working Paper in Rotterdam School of Management
  • Watson , K. S. 1984 . “ Performance evaluation of cyclic service strategies—a survey ” . In Performance' 84 , Edited by: Gelenbe , E. 521 – 533 . Amsterdam : North-Holland .
  • Wolff , R. W. 1989 . Stochastic Modeling and the Theory of Queues , Englewood Cliffs, NJ : Prentice Hall .
  • Xu , D. , Shi , N. and Cheung , R. K. 2007 . Heavy traffic analysis of a single vehicle loop in an automated storage and retrieval system . OR Spectrum , 29 : 489 – 512 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.