Consensus and Perceived Satisfaction Levels: A Cross-Cultural Comparison of GSS and Non-GSS Outcomes within and between the United States and Mexico

References

• Attewell, P., and Rule, J. Computing and organizations: what we know and what we don’t know. Communications of the ACM, 12 (December 1984), 1184–1191.
   Web of Science ®Google Scholar
• Brislin, R. Understanding Culture’s Influence on Behavior. Orlando, FL: Harcourt Brace. 1993.
   Google Scholar
• Daly, B.L. The influence of face-to-face versus computer-mediated communications channels on collective induction. Accounting. Management and Information Technology. 3, NLic.1 (1993).
   Google Scholar
• Delbecq, A.L.; Van de Ven, H.; and Gustafson, D. Group Techniques for Program Planning. Glencoe, IL: Scott Foresman, 1975.
   Google Scholar
• Dennis, A.R.; Nunamaker, J.; and Vogel, D. A comparison of laboratory experiments and field studies in the study of electronic meeting systems. Journal of Management Information Systems, 7, 3 (Winter 1990-91), 107–135.
   Google Scholar
• DeSanctis, G., and Gallupe, R.B. A foundation for the study of group decision support systems. Management Science (May 1987), 589–609.
   Google Scholar
• George, J.F.; Easton, G.; Nunamaker, J; and Northcraft, G. A study of collaborative group work with and without computer-based support. Information Systems Research, 1, 4 (December 1990), 394–415.
   Web of Science ®Google Scholar
• Ho, T.; Raman, K; and Watson, R. Group decision support systems: the cultural factor. Proceedings of the 10th Annual International Conference on Information Systems, 1989, pp. 119–129.
   Google Scholar
• Hofstede, G. Culture’s Consequences: International Differences in Related Values. Beverly Hills, CA: Sage, 1980.
   Google Scholar
• Hofstede, G. Culture and Organizations: Software of the Mind. London: McGraw-Hill, 1991.
   Google Scholar
• Hofstede, G. Uncommon Sense about Organizations: Cases and Field Observations. Thousand Okas, CA: Sage, 1994.
   Google Scholar
• Ivancevich, J.M., and Baker, J.C. The job satisfaction of American managersoveseas. MSU Business Topics, 2 (1969), 72–78.
   Google Scholar
• Jarvenpaa, S.; Rao, V.S.; and Huber, G.P. Computer support for meetings of groups working on unstructured problems: a field experiment. MIS Quarterly (December 1988), 645–666.
   Google Scholar
• Kraemer, K.L., and Pinonneault, A. The implication of group support technologies: an evaluation of the empirical research. Proceedings of the Twenty Second Hawaii International Conference on System Sciences (HICSS), 1989.
   Google Scholar
• Maier, N.F, and Solem, A.R. The contribution of a discussion leader to the quality of group thinking: the effective use of minority opinion. Human Relations, 5 (1952), 277–288.
   Web of Science ®Google Scholar
• Mejias, R.J. A cross-cultural study of blue collar employee need perception among Mexican and American operatives. Unpublished M.S. thesis. University of Arizona, Tucson, 1980.
   Google Scholar
• Mejias, R.J. Computing in South America: the information technologies in Uruguay. Working Paper, Department of Management Information Systems, University of Arizona, 1991.
   Google Scholar
• Mejias, R.J. A cross-cultural comparison of group support system (GSS) outcomes: a U.S. and Mexico field study. Copyrighted Ph.D. dissertation, Department of Management Information Systems, College of Business and Public Administration, the University of Arizona, Tucson, 1995.
   Google Scholar
• Mejias, R.J.; Lazaneo, L.; Rico, A.; Torres, A.; Vogel, D.; and Shepherd, M. A crosscultural comparison of GSS and non-GSS consensus and satisfaction levels within and between the U.S. and Mexico. Proceedings of the 29th Hawaii International Conference on System Sciences (HICSS), January 1996.
   Google Scholar
• Mintzberg, H. The Nature of Managerial Work. New York: Harper and Row, 1983.
   Google Scholar
• Morales, B.; Moriera, H; and Vogel D. Group support for regional development in Mexico. Proceedings of the 28th Hawaii International Conference on System Sciences (HICSS), 1995.
   Google Scholar
• Nunamaker, J.F., Jr.; Applegate, L.M.; and Konsynski B.R. Facilitating group creativity: experience with a group decision support system. Journal of Management Information Systems, 3, 4 (Spring 1987), 5–19.
   Google Scholar
• Porter, L.W., and Lawler, E. Properties of organizational structure in relation to job attitudes and job behavior. Psychological Bulletin, 64 (1965), 23–51.
   PubMedGoogle Scholar
• Richman, B. Significance of cultural variables. Academy of Management Journal, 8 (1965), 292–309.
   Web of Science ®Google Scholar
• Sauter, V. Cross-cultural aspects of model management needs in a transnational decision support system. In S. Pavlia, D. Pavlia and R. Zigli (eds.), The Global Issues of Information Technology Management. Harrisburg, PA: Idea Group Publishing, 1992, pp. 332–350.
   Google Scholar
• Simmonetti. S.H., and Weitz, J. Job satisfaction: some non-cultural effects. Personnel Psychology, 5 (1967).
   Google Scholar
• Slocum, J.; Topichak, P.; and Kuhn, D. A cross-cultural study of need satisfaction and need importance for operative employees. Personnel Psychology, 24 (1971).
   Web of Science ®Google Scholar
• Steeb, R., and Johnston, S.C. A computer-based interactive system for group decision support system. IEEE Transaction on Systems, Man, and Cybernetics, SMC— 11, 8 (August 1981), 544–552.
   Web of Science ®Google Scholar
• Stefik, M. Beyond the chalkboard: computer support for collaboration and problem-solving meetings. Communications of the ACM, 30, 1 (January 1987).
   Web of Science ®Google Scholar
• Steiner, I.D. Group Process and Productivity. New York: Academic Press, 1972.
   Google Scholar
• Straub, D. The effect of culture on IT diffusion: e-mail and FAX in Japan and the United States. Information Systems Research (March 1994), 23–47.
   Google Scholar
• Turoff, M., and Hiltz, S. Computer support for group versus individual decisions. IEEE Transactions on Communication, 30 (January 1982), 82–91.
   Web of Science ®Google Scholar
• Valacich J.; Dennis, A.; and Connolly, T. Idea generation in computer based groups: a new ending to an old story. Organizational Behavior and Human Decision Processes, in press.
   Google Scholar
• Van de Ven, A.H., and Delbecq, A. The effectiveness of nominal, delphi, and interacting group decision making processes. Academy of Management Journal (December 1974), 605–621.
   Web of Science ®Google Scholar
• Watson, R.; Ho, T.; and Raman, K. Culture: a fourth dimension of group support systems. Communications of the ACM, (October 1994), 45–55.
   Google Scholar
• Watson, R.; DeSanctis, G.; and Poole, M. Using a GDSS to facilitate group consensus: some intended and unintended consequences. MIS Quarterly (September 1988), 463–478.
   Google Scholar
• Zigurs, I.; Poole M.; and Desanctis G. A study of influence in computer-mediated group decision making. MIS Quarterly (December 1988), 625–644.
   Google Scholar
• Zurcher, L., Jr. Particularism and organization position: a cross-cultural analysis. Journal of Applied Psychology, 21 (1968).
   Google Scholar
• Zurcher, L., Jr.; Meadow, A.; and Zurcher, S. Value orientation, role conflict, and alienation from work: a cross-cultural study. American Sociological Review, 30 (1965), 539–548.
   PubMed Web of Science ®Google Scholar