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Prometheus
Critical Studies in Innovation
Volume 9, 1991 - Issue 1
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Original Articles

CHANGING MARKETS IN FINANCIAL SERVICES OPPORTUNITIES AND HAZARDS FOR CONSUMERS

Pages 21-34 | Published online: 21 Oct 2008

NOTES AND REFERENCES

  • The Economist, 8 September 1990, p.21.
  • The Economist, 15 September 1990, p.47.
  • The Economist, 8 September 1990, p.16.
  • The Economist, 20 October 1990, p.133.
  • Retail Banker International, 220, 19 November 1990, p.3.
  • NBR Weekly Magazine, 4 July 1990.
  • Bröker , G. 1989 . Competition in Banking , 35 Paris : OECD .
  • O'Brien , R. 1990 . The end of geography? . The Amex Bank Review , 17 ( 5 ) 29 May : 2
  • The twelve member countries of the European Community are Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain and the UK.
  • G. Bröker, op. cit., pp.153–4.
  • Mitchell , J. 1988 . Electronic Banking and the Consumer — the European Dimension , London : Policy Studies Institute .
  • S. Singh, Banking on the Margin, Australian Financial Counselling and Credit Reform Association, Victoria, 1989; A. Sampson, ‘Banks put the boot into the public’, Australian Business, 24 October 1990.
  • Financial Service Charges in Canada, House of Commons Standing Committee on Finance and Economic Affairs, 167, Ottawa, 1988.
  • M. Healy et al., ‘The way forward’, in J. Mitchell (ed.), The Consumer and Financial Services — New Horizons, Centre de Droit de la Consommation, Louvain-la-Neuve, Belgium, and Center for Consumer Affairs, Wisconsin-Milwaukee, USA, 1990, pp.147–53.
  • J. Mitchell, Access to Basic Banking Services — The Problems of Low-Income American Consumers, Rhode Island Consumers' Council, 1990.
  • S. Singh, op. cit.
  • H. H. Scurfield, Presidential Address to the Institute of Actuaries, London, 1990, p.6.
  • H. Wiesner, ‘Redress for consumer grievances’, in J. Mitchell (ed.), op. cit., p. 72.
  • G. Moon, ‘Financial counselling in Australia’, in J. Mitchell (ed.), op. cit., pp.97–104.

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