43
Views
1
CrossRef citations to date
0
Altmetric
Original Articles

The effects of health delivery systems and self‐efficacy on patient compliance and satisfaction

, &
Pages 362-371 | Published online: 06 Jun 2009

References

  • Bandura , A. 1977 . Social learning theory , Englewood Cliffs, NJ : Prentice‐Hall .
  • Bandura , A. 1989 . Regulation of cognitive processes through perceived self‐efficacy . Developmental Psychology , 25 : 729 – 735 .
  • Burgoon , M. , Parrott , R. , Burgoon , J. K. , Birk , T. , Pfau , M. and Coker , R. 1990 . Primary care physicians’ selection of verbal compliance‐gaining strategies . Health Communication , 2 : 13 – 27 .
  • Burgoon , J. K. , Pfau , M. , Parrott , R. , Birk , T. , Coker , R. and Burgoon , M. 1987 . Relational communication, satisfaction, compliance‐gaining strategies, and compliance in communication between physicians and patients . Communication Monographs , 54 : 307 – 324 .
  • Cassata , D. M. 1980 . “ Health communication theory and research: a definitional overview ” . In Communication yearbook , Edited by: Nimmo , D. Vol. 4 , 583 – 589 . Thousand Oaks, CA : Sage .
  • Friedman , M. 2001 . How to cure health care . The Public Interest , 17 (1) : 3 – 30 .
  • Hecht , M. L. 1978a . The conceptualization and measurement of interpersonal communication satisfaction . Human Communication Research , 4 : 253 – 264 .
  • Hecht , M. L. 1978b . Measures of communication satisfaction . Human Communication Research , 4 : 350 – 368 .
  • Hevey , D. , Smith , M. and McGee , H.M. 1988 . Self‐efficacy and health behavior: A review . 77k Irish Journal of Psychology , 19 : 248 – 273 .
  • Korsch , B. M. and Negrete , V. F. 1981 . “ Doctor‐patient communication ” . In Physician‐patient communication: Readings and recommendations , Edited by: Henderson , G. 29 – 65 . Springfield, IL : Charles C. Thomas .
  • Linden , M. 1981 . Definition of compliance . International Journal of Clinical Pharmacology , 29 : 86 – 90 .
  • Lopez , F. G. and Lent , R. W. 1991 . Efficacy‐based predictors of relationship adjustment and persistence among college students . Journal of College Student Development , 32 : 223 – 229 .
  • Moore , S. D. and O'Hair , H. D. Patient expectations of communication xvithin managed health care . Paper presented to the Organizational Communication Interest Group of the Western States Communication Association . Monterey, CA. February ,
  • O'Hair , D. 1986 . Patient preferences for physician persuasion strategies . Theoretical Medicine , 7 : 147 – 164 .
  • O'Hair , D. 1989 . Dimensions of relational communication and control during physician and patient interactions . Health Communication , 1 : 97 – 116 .
  • O'Hair , H. D. , Allman , J. and Moore , S. D. 1996 . A cognitive‐affective model of relational expectations in the provider‐patient context . Journal of Health Psychology , 1 : 307 – 322 .
  • O'Hair , H. D. , Morris , M. , Halone , K. and Ledlow , L. G. Extending the theoretical base of health communication research . Paper presented to the Communication Theory and Research Interest Group of the Western States Communication Association . Monterey, CA. February ,
  • Perry , C. A. 1993 . “ Models of physician‐patient interaction: Paternalism to mutual participation ” . In Caregiver‐patient communication: Readings , Edited by: Ruben , B. D. and Guttman , N. 22 – 39 . Dubuque, IA : Kendall/Hunt .
  • Rosenstock , I. M. 1966 . Why people use health services . Milbank Memorial Funds Quarterly , 44 : 94 – 124 .
  • Roter , D. D. , Hall , J. A. and Katz , N. R. 1988 . Patient‐physician communication: A descriptive summary of literature . Patient Education and Counseling , 12 : 99 – 119 .
  • Rubin , R. B. , Martin , M. M. , Bruning , S. S. and Powers , D. E. 1993 . Test of self‐efficacy model of interpersonal communication competence . Communication Quarterly , 41 : 210 – 220 .
  • Sheer , V. C. and Cline , R. J. 1995 . Testing a Model of Perceived Information Adequacy and Uncertainty Reduction in Physician‐Patient Interactions . Journal of Applied Communication Research , 23 : 44 – 59 .
  • Spiro , D. and Heidrich , F. 1983 . Lay understanding of medical terminology . The Journal of Family practice , 17 : 277 – 279 .
  • Speier , C. and Frese , M. 1997 . Generalized self‐efficacy as a mediator and moderator between control and complexity at work and personal initiative: A longitudinal field study in East Germany . Human Performance , 10 (2) : 171 – 192 .
  • Wagner , E. R. 1995 . “ Types of managed care organizations ” . In Essentials of managed care , Edited by: Kongstvedt , P. R. 24 – 34 . Galthersburg, MD : Aspen Publishing .
  • Woodruff , S. L. and Cashman , J. F. 1993 . Task, domain, and general efficacy: A reexamination of the self‐efficacy scale . Psychological Reports , 72 : 423 – 432 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.