1
Views
0
CrossRef citations to date
0
Altmetric
Articles

The Relationship between User Participation in Systems Development and User Satisfaction

&
Pages 7-12 | Published online: 01 Feb 2016

References

  • Amoroso, D. “Effectiveness of End-user Developed Applications in Organizations: An Empirical Investigation,” unpublished Doctoral Dissertation, University of Georgia, 1986.
  • Amoroso, D. and P.H. Cheney. “Quality End-User Developed Applications: Some Essential Ingredients,” DataBase, 1992, pp. 1–11.
  • Amoroso, D. and P.H. Cheney. “Testing a Causal Model of End-User Application Effectiveness,” Journal of Management Information Systems, 8:1, 1991, pp. 63–89.
  • Bailey, J.E. and S.W. Pearson. “Development of a Tool for Measuring and Analyzing Computer User Satisfaction,” Management Science, 29, 1983, pp. 530–545.
  • Barki, H. and J. Hartwick. “Rethinking the Concept of User Involvement,” MIS Quarterly, 13:1, 1989, pp. 53–63.
  • Baronas, A.K. and M. R. Louis. “Restoring a Sense of Control During Implementation: How User Involvement Leads to System Acceptance,” MIS Quarterly, 1988, pp. 111–123.
  • Baroudi, J., M. Olson, and B. Ives. “An Empirical Study of Impact of User Involvement on System Usage and in Formation Satisfaction,” Communications of the ACM, 29:1, 1986, pp. 232–238.
  • Campbell, D.T. and J.C. Stanley. “Experimental and Quasi-experimental Designs for Research on Teaching,” Handbook of Research on Teaching, Rand McNally College Publishing Company, Chicago, 1963.
  • Cook, T. and D.T. Campbell. “The Design and Conduct of Quasi-experiments and True Experiments in Field Settings,” Handbook of Industrial and Organizational Psychology, Rand McNally Publishing Company, Chicago, 1976.
  • Cyert, R.M. and J.G. March. Behavioral Theory of the Firm. Prentice-Hall, Englewood Cliffs, NJ, 1963.
  • DeBrabander, B. and G. Thiers. “Successful Information System Development in Relation to Situational Factors Which Affect Effective Communication Between MIS-Users and EDP-Specialists,” Management Science, 30:2, 1984, pp. 137–155.
  • Doll, W.J. “Encouraging User Management Participation in Systems Design,” Information & Management, 13, 1987, pp. 25–32.
  • Edstrom, A. “User Influence and the Success of MIS Projects: A Contingency Approach,” Human Relations, 30:7, 1977, pp. 589–607.
  • Franz, C.R. and D. Robey. “Organizational Context, User Involvement, and Usefulness of Information Systems,” Decision Science, 16:3, 1986, pp. 329–342.
  • Ginzberg, M.J. “A Study of the Implementation Process,” TIMS Studies in the Management Sciences, 13, 1979, pp. 85–102.
  • Gourevitch, V. Statistical Methods: A Problem-solving Approach. Allyn & Bacon, Boston, 1965.
  • Hirschheim, R. “User Experience with and Assessment of Participative Systems Design,” MIS Quarterly, 9:4, 1985, pp. 5–304.
  • Hirschheim, R. “Participative Systems Design: User Experiences, Evaluation and Conclusions,” The Australian Computer Journal, 18:4, 1986, pp. 166–173.
  • Ives, B. and M.H. Olson. “User Involvement and MIS Success: A Review of Research,” Management Science, 0:5, 1984, pp. 586–603.
  • Ives, B., M.H. Olson, and J.J. Baroudi. “The Measurement of User Information Satisfaction,” Communications of the ACM, 26:10, 1983, pp. 785–793.
  • King, W.R. and J.I. Rodriguez. “Participative Design of Strategic Decision Support Systems: An Empirical Assessment,” Management Science, 27:6, 1981, pp. 717–726.
  • Kroenke, D.M. and K.A. Dolan. Business Computer Systems: An Introduction, 3rd ed. Mitchell, Santa Cruz, 1987.
  • Lucas, Jr., H.C. Information Systems Concepts or Management. McGraw-Hill Book Company, New York, 1978.
  • Lucas, Jr., H.C. “Systems Quality, User Reactions, and the Use of Information Systems,” Management Informatics, 3, 1974, pp. 207–212.
  • Martin, J. Application Development Without Programmers. Prentice-Hall, Inc., Englewood Cliffs, 1982.
  • McLeod, Jr., R. Information Systems. Macmillian, New York, 1990.
  • Melone, N. “A Theoretical Assessment of the User-satisfaction Construct in Information Systems Research,” Management Science, 36:1, 1990, pp. 76–91.
  • Mumford, E. “Consensus Systems Design: An Evaluation of This Approach,” Design and Implementation of Computer Based Information Systems, 1979.
  • Nichols, M.L. “A Behavioral Analysis for Planning MIS Implementation,” MIS Quarterly, 5:1, 1981, pp. 57–61.
  • Nicholas, J.M. “User Involvement: What Kind, How Much, and When?” Journal of Systems Management, 36:3, 1985, pp. 23–27.
  • Powers, R.F. and G.W. Dickson. “MIS Project Management: Myths, Opinions, and Reality,” California Management Review, 15:3, 1973, pp. 147–156.
  • Robey, F. and D. Farrow. “User Involvement in Information System Development: A Conflict Model and Empirical Test,” Management Science, 28:1, 1982, pp. 73–85.
  • Sekaran, U. Research Methods for Managers, A Skill-building Approach. Wiley and Sons, Inc., New York, 1984.
  • Srinivasan, A. “Alternative Measures of System Effectiveness: Associations and Implications,” MIS Quarterly, 9:3, 1985, pp. 243–253.
  • Tait, P. and I. Vessey. “The Effect of User Involvement on System Success: A Contingency Approach,” MIS Quarterly, 1988, pp. 90–107.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.