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Journal of Computer Information Systems Volume 37, 1997 - Issue 2
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Articles

A Framework for the Introduction of Total Quality Management into the is Department

J. Michael PearsonSt. Cloud State University, St. Cloud, Minnesota56301
,
Leon CrosbyEmporia State University, Emporia, Kansas66801
&
Robert A. OrwigNortheastern Louisiana State University, Monroe, Louisiana71209
Pages 21-26 | Published online: 01 Feb 2016

References

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  • Zadrozny, M.A. and K.E. Ferrazzi. “Building a Technology Base for TQM,” Chief Information Officer Journal, Fall 1992, pp. 18–21.

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