Getting More out of Organizational Memory: Comparative Comments and Output Medium

References

• Bartlett, F.C. Remembering: A Study in Experimental and Social Psychology. London: Cambridge, 1932.
   Google Scholar
• Benbasat, I. and L.H. Lim. “The Effects of Group, Task, Context and Technology Variables on the Usefulness of Group Support Systems,” Small Group Research, 24:4, 1993, pp. 430–462.
   Web of Science ®Google Scholar
• Briggs, R.O., J.F. Nunamaker, Jr. and R.H. Sprague, Jr. “1001 Unanswered Research Questions in GSS,” Journal of Management Information Systems, 14:3, 1998.
   Google Scholar
• Cherniak, C. “Prototypicality and Deductive Reasoning,” Journal of Verbal Learning & Verbal Behavior, 23, 1984, pp. 625–642.
   Google Scholar
• Dennis, A.R. and J.S. Valacich. “Computer Brainstorms: More Heads are Better Than One,” Journal of Applied Psychology, 78:4, 1993, pp. 531–537.
   Web of Science ®Google Scholar
• Diehl, M. and W. Stroebe. “Productivity Loss in Idea-Generating Groups: Tracking Down the Blocking Effect,” Journal of Personality and Social Psychology, 61:3, 1991, pp. 382–403.
   Google Scholar
• Feigenbaum, E.A. and H. Simon. “EPAM-like Models of Recognition and Learning,” Cognitive Science, 8, 1984, pp. 305–336.
   Web of Science ®Google Scholar
• Fjermestad, J. and S.R. Hiltz. “An Assessment of Group Support Systems Experimental Research: Methodology and Results,” Journal of Management Information Systems, 15:3, Winter 1998–99.
   Google Scholar
• Griffith, T.L., M.A. Fuller and G.B. Northcraft. “Facilitator Influence in Group Support Systems: Intended and Unintended Effects,” Information Systems Research, 9:1, March 1998.
   Web of Science ®Google Scholar
• Hoffer, J.A. and J.S. Valacich. “Group Memory in Group Support Systems: A Foundation for Design.” In Jessup, L.M. and J.S. Valacich (Eds.). Group Support Systems. Macmillan, 1993, pp. 214–229.
   Google Scholar
• Kahneman, D., P. Slovic, and A. Tversky, (Eds.). Judgment Under Uncertainty: Heuristics and Biases. Cambridge University Press, 1983.
   Google Scholar
• Lebowitz, M. “Generalization from Natural Language Text,” Cognitive Science, 7, 1983, pp. 1–40.
   Web of Science ®Google Scholar
• Mayer, R.E. Thinking, Problem Solving, Cognition, 2nd ed. Freeman, 1992.
   Google Scholar
• Mayer, R.E. “The Psychology of How Novices Learn Computer Programming,” Computing Surveys, 13:1, 1981, pp. 120–141.
   Google Scholar
• Miranda, S.M. and R.P. Bostrom. “The Impact of Group Support Systems on Group Conflict and Conflict Management,” Journal of Management Information Systems, 10:3, Winter 1994.
   Google Scholar
• Newel, A. and H.A. Simon. Human Problem Solving. Englewood Cliffs, NJ: Prentice-Hall, 1972.
   Google Scholar
• Peters, T. and R.H. Waterman. In Search of Excellence. Harper and Row, 1982.
   Google Scholar
• Roby, T.B. “Self-enacting Response Sequences,” Psychological Reports, 19, 1966, pp. 19–31.
   PubMed Web of Science ®Google Scholar
• Sandelands, L.E., S.J. Ashford, and J.E. Dutton. “Reconceptualizing the Overjustification Effect: A Template-matching Approach,” Motivation and Emotion, 7:3, 1983, pp. 229–255.
   Web of Science ®Google Scholar
• Schank, R. and R. Abelson. Scripts, Plans, Goals and Understanding: Inquiry into Human Knowledge Structures. Lawrence Erlbaum Associates, 1977.
   Google Scholar
• Shannon, C.E. and W. Weaver. The Mathematical Theory of Communication. Urbana: University of Illinois Press, 1949.
   Google Scholar
• Shaw, G., R. Brown, and P. Bromiley. “Strategic Stories: How 3M is Rewriting Business Planning,” Harvard Business Review, May-June 1998, pp. 41–46.
   Google Scholar
• Shepherd, M.M., R.O. Briggs, B.A. Reinig, J. Yen, and J.F. Nunamaker. “Social Comparison to Improve Electronic Brainstorming,” Journal of Management Information Systems, 12:3, 1995.
   Google Scholar
• Siegel, S. and J. Castellan, Jr. Nonparametric Statistics for the Behavioral Sciences, 2nd ed. McGraw-Hill, 1988.
   Google Scholar
• Simon, H.A. and A. Newell. “Heuristic Problem Solving: The Next Advance in Operations Research,” Operations Research, January-February 1958, pp. 1–10.
   Google Scholar
• Weick, K.E. and D.K. Meader. “Sensemaking in Group Support Systems.” In Jessup, L.M. and J.S. Valacich (Eds.). Group Support Systems. Macmillan Publishing, 1993, p. 230–252.
   Google Scholar