Telecommunications: Learning from teletraining

Alan G. Chute Manager of AT&T's National Teletraining Center, 15 West Sixth Street, 7th Floor, Cincinnati, Ohio, 45202

Lee B. Balthazar Doctoral candidate at Indiana University, Bloomington, Indiana

Carol O. Poston Manager of Learning Systems for the Future at AT&T, 15 West Sixth Street, 7th Floor, Cincinnati, Ohio, 45202

References

Chute , Alan G. , Hulik , M. K. and Palmer , C. A. . Teletraining productivity at AT&T . Paper presented at the International Teleconferencing Association Annual Convention . Washington, D.C..
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Chute , Alan G. , Bruning , K. K. and Hulick , M. K. . AT&T communications national teletraining network: Applications, benefits, and costs . AT&T Communications Sales and Marketing Education . Cincinnati, OH.
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