Uncertainty reduction and communication satisfaction during initial interaction: An initial test and replication of a new axiom

References

• Berger , C. R. 1979 . “ Beyond initial interaction: Uncertainty, understanding, and the development of interpersonal relationships ” . In Language and social psychology , Edited by: Giles , H. and St. Clair , R. 122 – 144 . Oxford, , UK : Blackwell .
   Google Scholar
• Berger , C. R. and Calabrese , R. J. 1975 . Some explorations in initial interaction and beyond: Toward a developmental theory of interpersonal communication . Human Communication Research , 1 : 99 – 112 .
   Google Scholar
• Berger , C. R. and Bradac , J. J. 1982 . Language and social psychology: Uncertainty in interpersonal relations , London : Arnold .
   Google Scholar
• Berger , C. R. and Gudykunst , W. B. 1991 . “ Uncertainty and communication ” . In Progress in communication sciences , Edited by: Dervin , B. and Voight , M. J. Vol. 10 , 21 – 66 . Norwood, NJ : Ablex .
   Google Scholar
• Booth‐Butterfield , M. , Booth‐Butterfleld , S. and Koester , J. 1988 . The function of uncertainty reduction in alleviating primary tension in small groups . Communication Research Reports , 2 : 146 – 153 .
   Google Scholar
• Clatterbuck , G. W. 1979 . Attributional confidence and uncertainty in initial interaction . Human Communication Research , 5 : 147 – 157 .
   Google Scholar
• Douglas , W. 1990 . Uncertainty, information‐seeking, and liking during initial interaction . Western Journal of Speech Communication , 54 : 66 – 81 .
   Google Scholar
• Downs , V. C. , Javidi , M. and Nussbaum , J. F. 1988 . An analysis of teachers’ verbal communication within the college classroom: Use of humor, self‐disclosure, and narratives . Communication Education , 37 : 127 – 141 .
   Web of Science ®Google Scholar
• Gudykunst , W. B. 1983 . Uncertainty reduction and predictability of behavior in low‐ and high‐context cultures . Communication Quarterly , 31 : 49 – 55 .
   Google Scholar
• Gudykunst , W. B. 1985a . A model of uncertainty reduction in intercultural encounters . Journal of Language and Social Psychology , 4 : 79 – 98 .
   Google Scholar
• Gudykunst , W. B. 1985b . The influence of cultural similarity, type of relationship, and monitoring on uncertainty reduction processes . Communication Monographs , 52 : 203 – 217 .
   Web of Science ®Google Scholar
• Gudykunst , W. B. 1988 . “ Uncertainty and anxiety ” . In Theories of intercultural communication , Edited by: Kim , Y. Y. and Gudykunst , W. B. 123 – 156 . Newbury Park, CA : Sage .
   Google Scholar
• Gudykunst , W. B. 1995 . “ Anxiety/uncertainty management (AUM) theory ” . In Intercultural communication theory , Edited by: Wiseman , R. 8 – 58 . Thousand Oaks, CA : Sage .
   Google Scholar
• Gudykunst , W. B. , Chua , E. and Gray , A. 1987 . “ Cultural dissimilarities and uncertainty reduction processes ” . In Communication yearbook , Edited by: McLaughlin , M. Vol. 10 , Newbury Park, CA : Sage .
   Google Scholar
• Gudykunst , W. B. and Hammer , M. 1988 . The influence of social identity and intimacy of interethnic relationships on uncertainty reduction processes . Human Communication Research , 14 : 569 – 601 .
   Web of Science ®Google Scholar
• Gudykunst , W. B. and Kim , Y. Y. 1997 . Communicating with strangers: An approach to intercultural communication , New York : McGraw‐Hill .
   Google Scholar
• Gudykunst , W.B. and Nishida , T. 1984 . Individual and cultural influences on uncertainty reduction . Communication Monographs , 51 : 23 – 36 .
   Web of Science ®Google Scholar
• Gudykunst , W. B. and Nishida , T. 1986 . Attributional confidence in low‐and high‐context cultures . Human Communication Research , 12 : 525 – 549 .
   Web of Science ®Google Scholar
• Harvey , J. H. , Wells , G. L. and Alvarez , M. D. 1978 . “ Attribution in the context of conflict and separation in close relationships ” . In New directions in attribution research , Edited by: Harvey , J. H. , Ickes , W. and Kidd , R. F. Vol. 2 , 235 – 260 . Hillsdale, NJ : Erlbaum .
   Google Scholar
• Hecht , M. L. 1978a . The conceptualization and measurement of interpersonal communication satisfaction . Human Communication Research , 4 : 253 – 264 .
   Google Scholar
• Hecht , M. L. 1978b . Measures of communication satisfaction . Human Communication Research , 4 : 350 – 368 .
   Google Scholar
• Kellerman , K. and Reynolds , R. 1990 . When ignorance is bliss: The role of motivation to reduce uncertainty in uncertainty reduction theory . Human Communication Research , 17 : 5 – 75 .
   Web of Science ®Google Scholar
• McCroskey , J. C. and Richmond , V. P. 1996 . Fundamentals of human communication: An interpersonal perspective , Prospect Heights, IL : Waveland .
   Google Scholar
• Neuliep , J.W. and Ryan , D. J. 1998 . The influence of intercultural communication apprehension and socio‐communicative orientation on uncertainty reduction during initial cross‐cultural communication . Communication Quarterly , 46 : 88 – 99 .
   Google Scholar
• Planalp , S. and Honeycutt , J. M. 1985 . Events that increase uncertainty in personal relationships . Human Communication Research , 11 : 221 – 230 .
   Google Scholar
• Prisbell , M. and Andersen , J. F. 1980 . The importance of perceived homophily, level of uncertainty, feeling good, safety, and self‐disclosure in interpersonal relationships . Communication Quarterly , 28 : 22 – 33 .
   Google Scholar
• Spitzberg , B. H. 2000 . “ A model of intercultural communication competence ” . In Intercultural communication: A reader , (9th Ed.) , Edited by: Samovar , L. A. and Porter , R. E. 375 – 387 . Belmont, CA : Wadsworth .
   Google Scholar
• Van Lear , C. A. Jr. and Trujillo , N. 1986 . On becoming acquainted: A longitudinal study of social judgement processes . Journal of Social and Personal Relationships , 3 : 375 – 392 .
   Web of Science ®Google Scholar