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- Mark A. deTurck is an assistant professor of communication at State University of New York at Buffalo. The author gratefully acknowledges the assistance of Pamela Kalbfleisch and Mimi Wilkinson who were instrumental in producing the videotapes, and Janet Harszlak, Lynne Texter, Renee, Klotch and Mark Wallenhorst who collected the data. This research was supported by a Faculty development Grant from the State University of New York‐Buffalo.