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Quality Engineering Volume 13, 2001 - Issue 1
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Original Articles

LEARNING ABOUT A LOVED ONE: THE QUALITY MANAGEMENT APPROACH

Howard S. Gitlow Department of Management Science, Institute for the Study of Quality School of Business Administration University of Miami, Coral Gables, Florida, 33124
Pages 115-119 | Published online: 24 Oct 2007

References

  • Mizuno , S. (ed.), Management for Quality Improvement The 7 New QC Tools , Productivity Press , Cambridge , MA , 1988 .
  • Gitlow , H. , Process Management International , Planning for Quality, Productivity and Competitive Position , |bBusiness One Irwin|bn, Homewood , IL , 1990 .
  • Ishikawa , K. (ed.), Reports of Statistical Applications Research , J.U.S.E. , 33 ( 2 ), 7 – 9 ( 1986 ).

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