References
- Columbus Consolidated Government , Passport to Columbus A Statistical Journey , CCG , Columbus , GA , 1997 .
- Deming , W. E. , The New Economics for Industry, Government, Education , MIT Press , Cambridge , MA , 1993 .
- Scholtes , P. R. , The Team Handbook How to Use Teams to Improve Quality, Joiner Associates, Inc ., Madison , WI , 1988 .
- Deming , W. E. , Out of the Crisis , MIT Press , Cambridge , MA , 1986 .
- Gitiow , H. , Oppenheim , A. , and Oppenheim , R. , Quality Management Tools and Methods for Improvement , Irwin/ McGraw-Hill , Boston , 1995 .
- The Team Members of the Cave Dwellers Team are Roger W. Segrest (Team Leader and Quality Tool Trainer). Chester Cato, Robert Lahl, Les Moore, and DeAnn Smith.